Cassandra Miller
Ocean Springs,MS
Summary
HR policies and procedures expertise People-oriented Payroll administration Customer relations QuickBooks Organized Maintains confidentiality Payroll and benefits administration Exceptional communicator
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Coast Cardiology
Gulfport, MS
07.2016 - Current
- Handle all payables for company
- Enter insurance payments to patients accounts
- Handle credentialing for four physicians
- Balance daily accounts for payments taken in from patients and insurance
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Arranged rapid office equipment repair and maintenance with vendors.
Front Desk Clerk
Coast Cardiology
Gulfport, MS
02.2014 - 07.2016
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
Teller
Hancock Bank
Ocean Springs, MS
07.2010 - 02.2014
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Stocked supplies for customers and personal teller station.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
GED -
St. Martin High School
05.1989
Skills
- Multi-Line Telephone Systems
- Judgment and Decision Making
- Appointment Coordination
- Verbal and Written Communication
Timeline
Administrative Assistant
Coast Cardiology
07.2016 - Current
Front Desk Clerk
Coast Cardiology
02.2014 - 07.2016
Teller
Hancock Bank
07.2010 - 02.2014
GED -
St. Martin High School