Cassandra Miller
Jonesboro,Georgia
Summary
Proven track record in event management and quality control, notably at Elegant Occasion and Hello Fresh. Excelled in decorations design and post-event evaluation, enhancing client satisfaction and reducing defect rates by refining quality measures. Demonstrated ability to drive continuous improvement and maintain high standards of compliance, showcasing strong relationship-building and analytical skills.
Overview
15
15
years of professional experience
Work History
Party Planner
Elegant Occasion
06.2024 - Current
- Increased repeat business through strong relationships with clients and vendors.
- Enhanced client satisfaction by executing memorable and well-organized events.
- Developed customized proposals for each client, addressing their specific needs and preferences.
- Maintained comprehensive records of past events, streamlining future planning efforts and improving overall organization.
Manufacturing Quality Technician
Hello Fresh
05.2021 - 06.2024
- Performed root-cause analysis on defective products, driving continuous improvement efforts throughout the facility.
- Decreased defect rates by refining quality control measures and monitoring systems.
- Audited internal processes for compliance with ISO standards, maintaining regulatory adherence at all times.
- Led calibration activities for measuring equipment, guaranteeing precision in all testing procedures performed within the facility.
- Improved production efficiency through meticulous data analysis and continuous process improvement initiatives.
- Provided technical support during troubleshooting sessions held alongside other technicians – ultimately resolving complex issues swiftly.
Internal Quality Auditor/ Opex Machine Operator
Bank of America
06.2009 - 08.2020
- Mitigated potential risks with proactive identification of emerging issues that could impact company operations or financial standing.
- Improved internal audit processes by conducting comprehensive reviews of company operations and procedures.
- Evaluated effectiveness of corrective action plans implemented as a result of previous audits, ensuring continuous improvement within the organization.
- Streamlined audit procedures by developing standardized templates for documentation purposes.
- Reduced risk of non-compliance by identifying gaps in company policies and recommending corrective actions.
- Assisted external auditors during annual audits, facilitating a smooth and efficient process.
Education
Psychologist Minor Sociology
Mississippi State University
Starkville, MSN/A - Psychology
Mississippi Valley State University
Itta Bena, MSHigh School Diploma -
McAdam High School
McAdam, Ms05.1991
Skills
- Decorations Design
- Post-event Evaluation
- Event Management
- Menu Planning
- Contract Review
Timeline
Party Planner
Elegant Occasion
06.2024 - Current
Manufacturing Quality Technician
Hello Fresh
05.2021 - 06.2024
Internal Quality Auditor/ Opex Machine Operator
Bank of America
06.2009 - 08.2020
Psychologist Minor Sociology
Mississippi State University
N/A - Psychology
Mississippi Valley State University
High School Diploma -
McAdam High School
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