Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cassandra Minter

Cassandra Minter

Brooksville,FL

Summary

Dynamic leader with a proven track record at GP Mobile, enhancing sales growth and staff performance. Expert in coaching and mentoring, with a knack for sales leadership, profit and loss management. Achieved significant customer satisfaction and operational efficiency, demonstrating a resourceful nature and strong multi-tasking abilities. Ready to lead with determination, hard-work ethic, and a goal-focused approach.

Overview

8
8
years of professional experience

Work History

Retail Store Manager

GP Mobile
01.2024 - Current
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Optimized store displays and appearance via strategic merchandising.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Submitted orders for new inventory.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Approved regular payroll submissions for employees.
  • Maintained consistent store performance, resulting in healthy overall traffic improvement.

Assistant Store Manager

GP Mobile
11.2020 - 01.2024
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Responded to customer concerns, working with manager to significantly improve customer relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Consistently hit personal sales goals month over month, while assisting employees to exceed their own.

Sales Manager

Boost Mobile
03.2017 - 11.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to expain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Facilitated business by implementing practical networking techniques.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Chiropractic Assistant

Integrated Medical Center of Florida
05.2016 - 03.2017
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Input patient data into computer system and checked information for accuracy.
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

Education

CNA License -

Pasco-Hernando State College
New Port Richey, FL
06.2014

GED -

Fred K. Marchman Technical College
New Port Richey, FL
03.2012

Skills

  • Performance monitoring
  • Sales Growth
  • Coaching and Mentoring
  • Staff Management
  • Strong multi-tasking
  • Resourceful nature
  • Upselling and Cross Selling
  • Highly motivated
  • Profit and Loss Management
  • Sales Leadership

Accomplishments

  • Promoted to Assistant Store Manager in only 6 Months with GP Mobile.
  • Successfully supervised team of 10 employees with Boost Mobile as a Sales Manager.
  • Learned Sprint and T-Mobile sales programs within 3 months of being employed by GP Mobile during company merger.
  • Completed 5 week management program resulting in promotion to Retail Store Manager under GP Mobile.
  • Achieved $10,000 fundraising goal through volunteer work for Compassion for Humanity International Group Inc.

Timeline

Retail Store Manager

GP Mobile
01.2024 - Current

Assistant Store Manager

GP Mobile
11.2020 - 01.2024

Sales Manager

Boost Mobile
03.2017 - 11.2020

Chiropractic Assistant

Integrated Medical Center of Florida
05.2016 - 03.2017

CNA License -

Pasco-Hernando State College

GED -

Fred K. Marchman Technical College

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Cassandra Minter