CasSandra Mitchell

• Managing development and deployment of multiple software projects using Agile and Scrum methodologies.
• Facilitated and supported all Scrum events, prepared action plans and schedules
• Successfully recognized and eliminated barriers in a proactive manner.
• Provided guidance and instruction to the Scrum Team in adopting Agile methodologies.
• Developed progress tracking systems by utilizing JIRA, Confluence, and Trello dashboards.
• Maintained well-defined and prioritized product backlogs based on business value.

Key Accomplishments:

• Led multiple initiatives overseeing site closures, new site build-outs, and technology migrations across the organization.
• Realized over 10% in cost savings by successfully completing software deployments ahead of schedule and under budget.

• Drove simple to complex, high-priority projects to completion.
• Managed cross-functional teams from initiation to closure and established vendor relationships.
• Conducted in-depth analyses of project data and identified resolutions.
• Effectively managed project budgets and resources.
• Developed project plans that included timelines and deliverables, identified resources needed, and estimated costs for each project.
• Provided technical guidance and support on software development lifecycle processes such as requirements gathering, design, coding, testing and deployment.
• Performed risk management assessments to identify potential risks associated with the project tasks or deliverables.
• Acted as a liaison between business users and technical teams in order to develop solutions that meet customer needs.

Key Accomplishments:

• Exceeded timelines by finishing the closure of 3 sites before schedule, resulting in cost reduction of about 10%.

• Led telecommunication and infrastructure projects from conception through implementation
• Managed a high-performing team of 6 in project delivery on schedule and within budget
• Provided recommendations for resource adjustments and validated cost variance tracking.
• Created detailed reports on project status, issues, risks and opportunities.
• Identified potential risks associated with projects and developed mitigation strategies.
• Supervised testing and training on new equipment, ensuring network compatibility

Key Accomplishments:

• Implemented a database management program that resulted in a 30% increase in on-time delivery.
• Generated over $15% in cost savings through the successful implementation of a more robust network.

• Led implementation of concurrent projects with a dedicated team of 5.
• Managed project resource allocation, progress, risks, issues, and budget
• Delivered and installed a new telephony system integrated with a new CRM system.
• Developed customized training programs and optimized team dynamics through strategic restructuring.
• Managed multiple projects with tight deadlines in a fast-paced setting.
• Developed project plans, identified resources and established timelines for completion.
• Reviewed team's deliverables prior to client handoff.
• Conducted risk assessments, identified potential risks, and devised mitigation strategies.

Key Accomplishments:

• Managed timely and successful conversion of multimillion-dollar project to new telephony system in under 5 months

• Designed and engineered network and telephony infrastructure.
• Provided subject matter expertise to Telecommunications team in project implementations

Key Accomplishments:

• Generated cost savings of over $1.3 million through increased bid returns and accelerated overall RFP wins, while also reducing annual recurring costs by $2.2 million.
• Developed a database to calculate precise costs for voice call and data usage, enabling profitable contract renegotiation.
• Evaluated project feasibility through thorough cost-benefit analysis.
• Identified process improvement opportunities across the organization.
• Developed strategies for optimizing operational efficiency and reducing costs.