Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Monday

Wausau

Summary

Experienced with managing customer interactions and ensuring pleasant dining experience. Upbeat and friendly personality that allows people to feel comfortable in the environment. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly. Confiding in team members when help is needed to maintain a satisfactory costumer base. Hard working, loyal employee that takes direction well and is willing to learn and improve skills.

Overview

4
4
years of professional experience

Work History

Waitress

Steve's Pizza
09.2025 - Current

- Provide prompt and courteous service to enhance guest satisfaction

- Collaborated with team members to ensure efficient table service and turnover

- Manage customer orders and accurately enter into point-of-sale systems

- Maintain cleanliness and organization of the dining area for optimal guest experience

Volunteer

Marathon County Humane Society
09.2023 - Current

-Volunteered with mostly the dogs but cats as well

- Take dogs out for walks or playing outside in the yard - Clean both dog and cat kennels

- Play with the cats in one on one rooms to help socialize for adoption

Pet Sitter

Monday Pet Sitting
08.2021 - Current

- Self made business with multiple clients

- Provide care for pets while owners are out of town

- Stay at homes for weeks on end to insure the well being of pets

- Take care of daily needs of multiple pets


Waitress

Papillon's Pizza Llc
06.2021 - Current

- Provide prompt and courteous service to enhance guest satisfaction

- Collaborated with team members to ensure efficient table service and turnover

- Manage customer orders and accurately enter into point-of-sale systems

- Assisted in training new staff on all service protocols and menu knowledge needed for the restaurant

- Maintain the cleanliness and organization of dining area for optimal guest experience

Babysitter

Monday Babysitting
05.2021 - Current

- Care and supervision to ensure safety and well-being of children

- Engaging activities to support child development and learning

- Clean and organize the play areas to ensure a safe environment for the children

- Communicated effectively with parents about children's needs and well-being

- Take care of children's nutritional needs

- Give baths to maintain clean and healthy children

Education

Bachelor of Science - Civil Engineering

UW-Platteville
Platteville, WI
12-2027

Associate of Science - Civil Engineering

UW-Stevens Point
Wausau, WI
05-2025

Skills

    - Customer service

    - Expert multitasking

    - Providing warn inviting environment for guests

    - Strong team collaboration

    - Time management

    - Attentive care for people of all ages

    - Patients and empathy when faced with confrontational customers

    - Cleanly work area

    - Added attention to detail

    - Proficient in handling money and making change

Timeline

Waitress

Steve's Pizza
09.2025 - Current

Volunteer

Marathon County Humane Society
09.2023 - Current

Pet Sitter

Monday Pet Sitting
08.2021 - Current

Waitress

Papillon's Pizza Llc
06.2021 - Current

Babysitter

Monday Babysitting
05.2021 - Current

Bachelor of Science - Civil Engineering

UW-Platteville

Associate of Science - Civil Engineering

UW-Stevens Point