Cassandra Mueller
Orchard Park,NY
Summary
Seasoned professional with a proven track record at Copperpoint DBA Frank's Mr.Plumber, excelling in accounts payable and bookkeeping. Demonstrated expertise in Quickbooks and analytical thinking, ensuring accuracy and efficiency in financial operations. Achieved significant improvements in payment processes and reconciliation accuracy, enhancing overall financial health.
Overview
7
7
years of professional experience
Work History
Accounts Payable Clerk
Copperpoint DBA Frank's Mr.Plumber
Tonaw, NY
05.2024 - Current
- Assisted with preparing journal entries related to accounts payable transactions.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Assisted with month-end closing activities as needed.
- Monitored accounts to ensure payments were up to date.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Performed bookkeeping and accounting consulting services.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Prepared checks for payment of vendor invoices on a timely basis.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
Water Restoration Manager
Roto-Rooter Services Co.
West Seneca, NY
12.2019 - 11.2023
- Followed EPA and OSHA regulations to maintain safety of water and personnel.
- Consulted with managers to discuss major repairs to building operating systems.
- Provided customer service to clients throughout the entire restoration process.
- Performed demolition of affected materials, such as drywall, flooring, and insulation.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Streamlined communication channels, improving information flow and decision-making speed.
Office Administrative Assistant
Servpro
Hamburg, NY
02.2018 - 11.2019
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Negotiated with vendors and service providers to schedule maintenance and support services.
- Managed timely invoicing of clients and ensured accurate billing details.
- Received and recorded cash, checks and transfers.
Education
High School Diploma -
Frontier Central
Hamburg09-2017
Skills
- Bookkeeping
- Check processing
- General accounting
- Quickbooks
- Accounts payable
- Water damage assessment
- Mold remediation
- Structural drying techniques
- Contract compliance
- Analytical thinking
- Scheduling software
Timeline
Accounts Payable Clerk
Copperpoint DBA Frank's Mr.Plumber
05.2024 - Current
Water Restoration Manager
Roto-Rooter Services Co.
12.2019 - 11.2023
Office Administrative Assistant
Servpro
02.2018 - 11.2019
High School Diploma -
Frontier Central
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