Summary

Overview

Work History

Education

Skills

Timeline

Cassandra Natividad

Wahiawa,USA

Summary

With a proven track record at SECOH, I excel in leading teams to enhance client care through exceptional interpersonal and communication skills. My expertise in Microsoft Office and inventory management, coupled with a commitment to achieving goals, showcases my ability to drive efficiency and exceed expectations in dynamic environments.

Overview

years of professional experience

Work History

Center Manager

SECOH

08.2022 - Current

Company Overview: SECOH is a non profit organization that provides personalized services to individuals with disabilities, in the spirit of enriching their lives
I am currently managing the facility at SECOH. It is an adult day health program that allows clients with disabilities to attend daily, allowing them to socialize with peers as well as develop and maintain daily living independence

My responsibilities included managing the operation of the facility, leading a group of 14 staff to ensure quality care to our clients and facilitating meetings with the Department of Health to ensure we are all up to par with the clients individualized service plans and goals
The skills i acquired are: PBS Safety training, CPR and water training, leadership and management of 14 staff, typing and minor microsoft excel

Full Time Key Holder

Tori Richard

08.2017 - Current

Company Overview: Tori Richard is a retail company focused on excellence of sales to meet and exceed company margin by employing outstanding customer service, sales, and product knowledge skills
The main focus of the job is to strive for excellence of sales to meet and exceed company margin
Other tasks I've completed include operating weekly inventory delivery, assisting in daily operational duties for stores, using Microsoft Excel to monitor and update company targets, and annual retail inventory count

The skills I acquired with this job include money handling, handling and organizing inventory, assisting in visual merchandising and directives, and excellent customer service

Production Liaison

Kapili Solar Roofing & Painting

10.2021 - 07.2022

Company Overview: Kapili Solar Roofing and painting is a locally owned and operated solar, roofing and painting company that has been voted 'Best in Hawaii' 4 years in a row
My responsibility was to ensure constant communication between customers and the production team, allowing projects to complete in a timely and efficient manners

Assist with coordinating with sub contractors in obtaining any special consideration for projects
The skills I required were customer service, scheduling, and sales

Registered Behavioral Technician

ALAKAʻI NA KEKI

08.2020 - 07.2021

Company Overview: Alakaʻi Na Keki is an agency that provides a variety of humane services to the community including psychological, emotional and behavioral health to minimize growing stress in families
I worked with a variety of mentally disabled children including those with behavioral complications, and intellectual disabilities (including ASD)
The type of service provided is individually based on the client(s) needs, and is under the guidance of qualified licensed professionals
The skills I acquired with this job include QBS Safety Care Training, being able to develop and maintain professional relationships with clients and colleagues, and implement ABA interventions to improve skills and independence of the client

Sunglass Specialist

Freaky Tiki Tropical Optical

09.2015 - 08.2017

Company Overview: Freaky Tiki Tropical was a job focused on driving sales to meet and exceed company margin, and providing quality customer service using product knowledge skills and hospitality
Other tasks I've completed include operating weekly delivery of optical products, informing customers about the company and product, optical apprenticeship, assisting in daily operations for stores and annual retail inventory count

The skills I acquired from this job are product knowledge of various optical brands, excellent customer service skills, organizing inventory, assisting in floor set and directives and money handling

Sales Associate

Jeans Warehouse

07.2015 - 09.2015

Company Overview: Jeans Warehouse is a retail company where I communicated with customers about up to date trends and sales
The various tasks I've completed there include: communicating with customers with up to date trends and sales, standardizing and cleaning the store, remerchandising products and annual retail inventory count
Jeans Warehouse is a retail company where I communicated with customers about up to date trends and sales
The skills I gained from this job was strong observational and communication, and awareness with up to date sales trends