Dedicated Medical Assistant/Licensed Birth Assistant with proven expertise in HIPAA compliance and exceptional patient care, honed at La Clinica Health and Birth Center. Participated in over 80 successful births, demonstrating professionalism and a compassionate bedside manner. Skilled in EMR/EHR, vital sign monitoring, phlebotomy, injections, labor/postpartum/breastfeeding support. Consistently enhancing patient satisfaction and care quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/Licensed Birth Assistant
La Clinica Health and Birth Center
09.2015 - 12.2024
MEDICAL ASSISTANT JOB DESCRIPTION
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Collected and documented patient medical information such as blood pressure and weight.
BIRTH ASSISTANT JOB DESCRIPTION
Prioritized safety during home births/birth center births by preparing emergency supplies and equipment as needed.
Supported mothers and their partners through decision-making, offering evidence-based information to make informed choices.
Maintained professional growth by attending workshops, conferences, and training programs to stay current on best practices in the field of birth assistance.
Provided compassionate postpartum support, addressing concerns related to newborn care, feeding, and maternal recovery.
Coordinated with healthcare providers to ensure seamless care transitions between prenatal, labor, and postpartum stages.
Enhanced maternal comfort by providing emotional and physical support throughout labor.
Guided families in creating a nurturing postnatal environment that supported healthy bonding between parents and newborns.
Built trusting relationships with clients through active listening skills and empathetic communication techniques.
Assisted midwives in monitoring vital signs of both mother and baby during the birthing process.
Educated clients on self-care practices for optimal physical healing after childbirth.
Facilitated a positive birthing environment by advocating for the mother''s preferences throughout labor and delivery.
Assisted in calming and reorienting patients in difficult situations.
Enabled smoother transitions into parenthood by connecting new families with pertinent community resources such as lactation consultants or parenting classes.
Organized prenatal appointments, keeping families well-informed on essential tests and milestones throughout pregnancy progression.
Remained at bedside of assigned patient unless relieved by appropriate staff member.
Assisted nurses and physicians with exams or treatments.
Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
Followed professional standards and guidelines by adhering to ethical and legal guidelines and maintaining continued education certifications.
Assisted in over 80 successful births and provided post-partum counseling for struggling families to increase happiness and health of newborns and mothers.
Participated in over 80 successful births.
Used massage to increase patient comfort and streamline birthing processes.
Monitored the health of mothers and babies post-delivery, providing guidance and support.
Assisted with postpartum care and provided guidance on postpartum recovery.
Administered medications such as Pitocin postpartum.
Trained under senior midwives for more than 100 hours to obtain qualifications.
Receptionist
OBGYN Consultants
09.2018 - 01.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Nursing
Western New Mexico University
Silver City, NM
Silver High School
Silver City, NM
05.2009
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Vital Sign Monitoring
EMR / EHR
Phlebotomy
Electronic Health Records
Electronic Medical Records
CPR
Immunization Administration
Phlebotomy Techniques
Specimens collection and processing
Laboratory Specimen Collection
Professionalism and Ethics
Insurance Verification
Maintaining confidentiality
Appointment Setting
Medical Records Management
Sterilization techniques
First Aid
Medical supply inventory
Trustworthy companion
Professional Bedside Manner
Certification
Medical Assistant License, BLS, Neonatal Resuscitation, Licensed Birth Assistant through AABC, Breastfeeding Support certificate
Timeline
Receptionist
OBGYN Consultants
09.2018 - 01.2019
Medical Assistant/Licensed Birth Assistant
La Clinica Health and Birth Center
09.2015 - 12.2024
Medical Assistant License, BLS, Neonatal Resuscitation, Licensed Birth Assistant through AABC, Breastfeeding Support certificate
Nursing
Western New Mexico University
Silver High School
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