Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Ogas

Silver City,NM

Summary

Dedicated Medical Assistant/Licensed Birth Assistant with proven expertise in HIPAA compliance and exceptional patient care, honed at La Clinica Health and Birth Center. Participated in over 80 successful births, demonstrating professionalism and a compassionate bedside manner. Skilled in EMR/EHR, vital sign monitoring, phlebotomy, injections, labor/postpartum/breastfeeding support. Consistently enhancing patient satisfaction and care quality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant/Licensed Birth Assistant

La Clinica Health and Birth Center
09.2015 - 12.2024

MEDICAL ASSISTANT JOB DESCRIPTION

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Collected and documented patient medical information such as blood pressure and weight.
  • BIRTH ASSISTANT JOB DESCRIPTION
  • Prioritized safety during home births/birth center births by preparing emergency supplies and equipment as needed.
  • Supported mothers and their partners through decision-making, offering evidence-based information to make informed choices.
  • Maintained professional growth by attending workshops, conferences, and training programs to stay current on best practices in the field of birth assistance.
  • Provided compassionate postpartum support, addressing concerns related to newborn care, feeding, and maternal recovery.
  • Coordinated with healthcare providers to ensure seamless care transitions between prenatal, labor, and postpartum stages.
  • Enhanced maternal comfort by providing emotional and physical support throughout labor.
  • Guided families in creating a nurturing postnatal environment that supported healthy bonding between parents and newborns.
  • Built trusting relationships with clients through active listening skills and empathetic communication techniques.
  • Assisted midwives in monitoring vital signs of both mother and baby during the birthing process.
  • Educated clients on self-care practices for optimal physical healing after childbirth.
  • Facilitated a positive birthing environment by advocating for the mother''s preferences throughout labor and delivery.
  • Assisted in calming and reorienting patients in difficult situations.
  • Enabled smoother transitions into parenthood by connecting new families with pertinent community resources such as lactation consultants or parenting classes.
  • Organized prenatal appointments, keeping families well-informed on essential tests and milestones throughout pregnancy progression.
  • Remained at bedside of assigned patient unless relieved by appropriate staff member.
  • Assisted nurses and physicians with exams or treatments.
  • Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
  • Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
  • Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
  • Followed professional standards and guidelines by adhering to ethical and legal guidelines and maintaining continued education certifications.
  • Assisted in over 80 successful births and provided post-partum counseling for struggling families to increase happiness and health of newborns and mothers.
  • Participated in over 80 successful births.
  • Used massage to increase patient comfort and streamline birthing processes.
  • Monitored the health of mothers and babies post-delivery, providing guidance and support.
  • Assisted with postpartum care and provided guidance on postpartum recovery.
  • Administered medications such as Pitocin postpartum.
  • Trained under senior midwives for more than 100 hours to obtain qualifications.

Receptionist

OBGYN Consultants
09.2018 - 01.2019


  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

Nursing

Western New Mexico University
Silver City, NM

Silver High School
Silver City, NM
05.2009

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • EMR / EHR
  • Phlebotomy
  • Electronic Health Records
  • Electronic Medical Records
  • CPR
  • Immunization Administration
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Laboratory Specimen Collection
  • Professionalism and Ethics
  • Insurance Verification
  • Maintaining confidentiality
  • Appointment Setting
  • Medical Records Management
  • Sterilization techniques
  • First Aid
  • Medical supply inventory
  • Trustworthy companion
  • Professional Bedside Manner

Certification

Medical Assistant License, BLS, Neonatal Resuscitation, Licensed Birth Assistant through AABC, Breastfeeding Support certificate

Timeline

Receptionist

OBGYN Consultants
09.2018 - 01.2019

Medical Assistant/Licensed Birth Assistant

La Clinica Health and Birth Center
09.2015 - 12.2024

Medical Assistant License, BLS, Neonatal Resuscitation, Licensed Birth Assistant through AABC, Breastfeeding Support certificate

Nursing

Western New Mexico University

Silver High School
Cassandra Ogas