Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cassandra O Odidi

Queens

Summary

Expertise in managing resources to reduce cost while increasing employee satisfaction and improving efficiency in the healthcare system Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Program Coordinator

BIRCH FAMILY SERVICES
New York
09.2023 - Current
  • Assist in training new staff on program procedures and policies.
  • Maintain compliance with safety regulations and organizational policies.
  • Facilitate communication between residents, families, and service providers.
  • Coordinate daily operations for residential programs and activities.
  • Assist in coordinating programs and services for people with IDD/Autism.
  • Support the development of individualized support plans (ISPs).
  • Collaborate with interdisciplinary teams to ensure comprehensive support.

Residential Manager

HERTHSHARE HUMAN SERVICES OF NEWYORK
New York
03.2019 - 08.2023
  • Implemented safety protocols and maintained a secure environment.
  • Trained new staff on policies, procedures
  • Facilitated regular meetings with staff to address concerns and improve communication.
  • Developed, implemented and monitored patient and resident care, performance improvement programs, policies, and procedures.
  • Immediate supervisory responsibility over more than 20 Direct Support Professionals
  • Work in partnership with the coordinator to ensure tasks and duties are completed for the people supported

Assistant Residential Manager

HERTHSHARE HUMAN SERVICES OF NEWYORK
New York
03.2017 - 10.2019
  • Organized community outreach events to promote services offered.
  • Tracked inventory of supplies and materials used in day-to-day operations.
  • Supervised residential staff to maintain high-quality care for individuals.
  • Facilitated communication between residents, families, and service providers effectively.
  • Responsible for the provision of an individual's program planning at the assigned residence.

Education

Registered Behavior Technician -

RELIAS
New York, NY
12-2025

Leadership Development Training -

01.2023

Bachelor of Sciences - Real Estate Management

University of Greenwich
London, United Kingdom
09.2009

Skills

  • Training coordination
  • Behavioral analysis
  • Individualized support planning
  • Program coordination
  • IDD support and services
  • Technical support proficiency
  • Proficient in Microsoft Office Suite
  • Policies and procedures enforcement

Certification

  • Certificate in Management Training, 2023
  • Cardiopulmonary Resuscitation Certification (CPR)
  • Strategies for Crisis Intervention and Prevention Certificate (SCIP)
  • Approved Medication Administration Personnel Certificate (AMAP)
  • Leadership Development Training, 2023
  • Registered Behaviour Technician, 2025

Languages

English
Professional

Timeline

Assistant Program Coordinator

BIRCH FAMILY SERVICES
09.2023 - Current

Residential Manager

HERTHSHARE HUMAN SERVICES OF NEWYORK
03.2019 - 08.2023

Assistant Residential Manager

HERTHSHARE HUMAN SERVICES OF NEWYORK
03.2017 - 10.2019

Registered Behavior Technician -

RELIAS

Leadership Development Training -

Bachelor of Sciences - Real Estate Management

University of Greenwich

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