Cassandra Oquendo
Garfield Heights,Ohio
Summary
Dynamic and results-oriented professional with extensive experience at Amazon, adept in warehouse safety and efficient in loading and unloading operations. Demonstrated excellence in fostering a safe, organized environment, and training new hires, showcasing strong leadership and clear communication. Achieved significant improvements in order processing times, embodying a proactive and disciplined approach to workplace challenges.
Professional childcare provider prepared for this role through blend of practical experience and high standard of care. Proven ability to create engaging and educational activities, ensuring well-being and growth of children. Known for effective teamwork and adaptability, with focus on fostering collaborative relationships and achieving positive outcomes. Skilled in child development and conflict resolution, exhibiting reliability and flexibility.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Amazon
12.2021 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Receive truck deliveries
- View prompts on screens and follow direction for some tasks
- Stand, walk, push, pull, squat, bend, and reach during shifts
- Use carts, dollies, hand trucks, and other gear to move items around
- Amazon ambassador responsibilities:
- Training up to 12 new hires at a time.
- Explaining rules and policies that new associates follow when working at an Amazon site.
- Answering questions and providing guidance to new associates in relation to their path.
- Performing daily audits on new hires to check their progress and suggest areas of improvement.
- Ensuring new hire follow all safety protocols effectively.
- Demonstrating a comprehensive onboarding process to be implemented, featuring thorough training, practical demonstrations, and hands-on practice.
- Regular safety meetings and assessments to reinforce these protocols, while mentorship programs and open communication about safety concerns to promote accountability and adherence to safety standards.
Janitorial Assistant
Cleveland Clinic
04.2017 - 06.2021
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Promoted safety by promptly addressing spills and other potential hazards.
- Cleaning and sanitizing patient rooms, restrooms, and other areas is crucial in healthcare settings to prevent infection and promote patient safety.
- Removing dirt and debris, followed by applying disinfectants to surfaces such as floors, countertops, and medical equipment.
- Using appropriate cleaning agents and follow safety guidelines to ensure a thorough sanitation process, while also paying attention to high-touch areas like doorknobs and light switches.
- Follow regular audits and adherence to protocols to maintain a hygienic environment for patients and staff alike.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
- Provided exceptional customer service to all facility visitors by promptly addressing their needs or directing them to the appropriate staff member for assistance.
Daycare Provider
Toddle Totts Daycare
03.2014 - 03.2017
- Supervise care and education for children, ranging from infants to preschool age.
- Create a safe, nurturing environment that supports the child's physical, emotional, and social development through structured activities, play, and interaction with peers.
- Design age-appropriate curriculums that include educational games, art projects, and outdoor activities, while also ensuring basic needs are met, such as meals, hygiene, and rest.
- Communicate with parents about the child's progress and well-being, fostering a partnership in the child's early development, behavior and milestones achieved during daycare hours.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
- Offered top-notch care to 6+ children at once, ranging in age from 6 weeks to 7 years of age.
Education
High School Diploma -
John Marshall High School
Cleveland, OH05-2009
Skills
- Certified Electric Pallet Jack Operator
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Warehouse safety
- Loading and unloading
- Clear communication
- Attention to detail
- Problem-solving
- Sorting and labeling
- Pallet jack handling
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Amazon
12.2021 - 05.2024
Janitorial Assistant
Cleveland Clinic
04.2017 - 06.2021
Daycare Provider
Toddle Totts Daycare
03.2014 - 03.2017
High School Diploma -
John Marshall High School
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