Cassandra Paz
Blue Mound,TX
Summary
Team Leader experienced in directing activities of workgroups. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed.
Overview
6
6
years of professional experience
Work History
Remedy Lead
Walmart
11.2023 - Current
- Built a culture of continuous improvement by fostering employee engagement for a new team and building.
- Analyzed existing processes to identify opportunities for optimization in partnership with QA leadership to ensure consistency across all shifts and departments.
- Assisted in the development of comprehensive training programs for new team members, ensuring consistent understanding of quality standards and Remedy Systems (Fixit, GSCOPE, GDM, Retail Link, etc).
- Assisted manager in developing plans and staffing needs for Remedy.
Packer/MTR
Walmart
02.2023 - 11.2023
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflows.
Problem Clerk
Walmart.com
07.2019 - 02.2023
- Researched and problem solve freight unable to receive by Communicating with Home Office on problem freight to obtain solutions.
- Networked to gather outside expertise to solve issues.
- Proficient in a variety of applications: Fix it, HOST, GLS , EXCEL, NOVA, Scheduler, SCMT, GSCOPE, and Retail Link.
Packing Associate
Walmart.com
05.2018 - 07.2019
- Pack hospital researcher and problem solver.
- Communicated and worked with leadership to ensure on time fulfillment to guarantee customer promise and satisfaction.
Education
High School Diploma -
Mansfield Summit High School
Arlington, TX06.2015
Skills
- Team oriented
- Lead driven
- Verbal and Writing Communication
- Critical Thinking and Problem solver
- Time Management and excellent organization skills
- Microsoft proficient (word/excel/ppt)
- Positive motivator
Timeline
Remedy Lead
Walmart
11.2023 - Current
Packer/MTR
Walmart
02.2023 - 11.2023
Problem Clerk
Walmart.com
07.2019 - 02.2023
Packing Associate
Walmart.com
05.2018 - 07.2019
High School Diploma -
Mansfield Summit High School
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