Excel and Word
Cassandra Peck
Experienced Professional
Mountain Home,AR
Summary
Experienced professional with a diverse range of trades, bringing adaptability and a strong skill set to any role. Currently serving as a Supportive Living Aid at Twin Rivers Community Care, providing essential support to individuals in need. Gained valuable experience in various positions including CSR, Teller, Medical Records Tech, Retail Associate, Clerk, Assistant Retail Manager, Billing Specialist, Hairdresser, and Freelance Writer. Expertise in problem-solving and organization, with proficient computer skills and the ability to navigate various programs. Well-versed in typing, billing, ten-key operations, data entry, and more.
Overview
13
13
years of professional experience
Work History
Supportive Living Assistant
Twin Rivers Assisted Living
Mountain Home, Arkansas
11.2022 - Current
- Developed strong client relationships through compassionate support.
- Respond to urgent situations with CPR-certified skills.
- Managed health record entries and medication logs.
- Supported daily health assessments by administering medications and recording vitals.
Business Owner
Art by Cassandra Peck
Mountain Home, Arkansas
01.2018 - Current
- Design custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilize social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
Billing Specialist
ASC Warranty
Mountain Home, Arkansas
03.2022 - 11.2022
- Processed ACH payments for well-known warranty providers such as ASC, Us Plus and Rt66.
- Efficiently routed incoming telephone calls to the correct departments.
- Completed documentation for each payment processed, filing corresponding reports promptly.
- Fulfilled requests for agreement and billing documentations through email.
- Facilitated payment arrangements with dealers.
Client Author
Textbroker
Remote , AR
03.2018 - 03.2022
- Crafted articles reflecting client's specifications.
- Adhered to rigorous guidelines on quality, timelines, and article structure.
Medical Records Technician
Baxter Regional Medical Center
Mountain Home, Arkansas
04.2019 - 07.2019
- Scanned and uploaded medical documents ensuring adherence to HIPAA standards.
- Collaborated with medical personnel to handle documentation efficiently.
- Performed account maintenance duties as part of routine tasks.
Assistant Manager
Sally Beauty
Mountain Home, Arkansas
04.2016 - 03.2018
- Coordinated activities and supervised performance of retail staff.
- Oversaw payroll processes and enhanced team motivation during project execution.
- Assisted in determining sales targets for day, month, and year.
Assistant Manager
Sally Beauty
10.2015 - 04.2016
- Mastered organizational abilities to support effective management practices.
- Achieved full competency in role responsibilities after extensive onboarding.
Assistant Manager
Factory Connection
08.2013 - 12.2013
- Coordinated efforts and ensured smooth workflow among retail employees.
- Assisted with personnel scheduling.
- Tasked with maintaining visual appeal and organizing product displays.
- Demonstrated self-reliance during critical periods of operation.
Teller/Customer Service
TELCOMM CU
09.2012 - 08.2013
- Processed routine financial transactions with accuracy.
- Deposited funds and ensured proper documentation of transactions.
- Addressed account-related queries from customers face-to-face and over the phone.
- Handled issuance of distinct financial products like traveler's checks, savings bonds, and money orders.
- Coordinated the issuance of replacement bank cards and checks.
- Ensured seamless shift operations by systematically organizing paperwork.
- Ensured sufficient account funds during check cashing.
- Ensured customer understanding of available banking services and connected them with relevant staff.
- I also performed stop payments as requested.
- Filed account cards regularly to maintain accurate records.
- Facilitated opening of CDs and new accounts alongside processing IRA contributions.
- Ensured accurate vault and ATM balances in weekly shifts.
Teller/Customer Service
Community Financial Credit Union
01.2012 - 08.2012
- Processed cash and check transactions accurately.
- Conducted phone-based transfers.
- Capitalized on moments to promote credit union offerings.
- Managed documentation for money and negotiable instruments.
- Processed debit card orders efficiently.
- Ensured accurate balancing of cash dispenser with meticulous attention to detail.
Education
Vocational School Certificate - Cosmetology
Mo College
Date, Mo 04.2014 - 08.2015
High School Diploma -
Marshfield High School
05.2001 -
Skills
- Accurate Data Entry
- Ten key
- Client support
- Skincare/Haircare
- Experienced in Microsoft Word
- Excel skills
- Effective organization
- Payment processing oversight
- Banking operations knowledge
- Virtual collaboration and Remote Work
- Effective problem resolution
- Strong attention to detail
- Microsoft Office Suite
- Data security compliance
- Editing and proofreading
- Incoming call coordination
- Data quality review
- Medication Administration
- Medical record management
Professional Summary
I'm a skilled and adaptable professional with an extensive and varied background of work, including remote assignments.
Software
Timeline
Supportive Living Assistant
Twin Rivers Assisted Living
11.2022 - Current
Billing Specialist
ASC Warranty
03.2022 - 11.2022
Medical Records Technician
Baxter Regional Medical Center
04.2019 - 07.2019
Client Author
Textbroker
03.2018 - 03.2022
Business Owner
Art by Cassandra Peck
01.2018 - Current
Assistant Manager
Sally Beauty
04.2016 - 03.2018
Assistant Manager
Sally Beauty
10.2015 - 04.2016
Vocational School Certificate - Cosmetology
Mo College
04.2014 - 08.2015
Assistant Manager
Factory Connection
08.2013 - 12.2013
Teller/Customer Service
TELCOMM CU
09.2012 - 08.2013
Teller/Customer Service
Community Financial Credit Union
01.2012 - 08.2012
High School Diploma -
Marshfield High School
05.2001 -
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