Cassandra Pettis
Venus
Summary
Backed by 100 + hospital and home care venipuncture. Skillful and precise in performing venipuncture and capillary punctures, collecting, preparing, and storing blood samples, and verifying medical records.
Experienced scheduling professional with strong focus on patient coordination and administrative efficiency. Adept at managing complex schedules, ensuring seamless communication between medical teams, and adapting to evolving needs. Known for collaborative mindset, reliability, and achieving optimal outcomes in fast-paced healthcare environments. Proficient in medical terminology, electronic health records, and patient care coordination.
Overview
26
26
years of professional experience
Work History
Surgery Scheduler Coordinator
Baylor Scott & White Medical Center
01.2023 - Current
Mobile Phlebotomy Technician
Blessed Hands Mobile Healthcare
11.2021 - 01.2023
Unit Clerk
Medical City Dallas
01.2020 - 01.2023
Ambulatory Access Center Representative
UT Southwestern Medical Center
11.2018 - 01.2020
Registration
Epic Non-Clinical Credential Trainer
01.2010 - 01.2017
Administrative Assistant, Registrar
Presence Saint Joseph Hospital
01.2000 - 01.2017
Control Desk Liaison, Surgery Scheduling Surgical Services Department
Northwestern Memorial Hospital
01.2007 - 01.2009
Legal Assistant
Mckenna Storer Law Firm
01.2004 - 01.2006
Education
Certified Phlebotomy Technician -
Blessed Hands Phlebotomy
Arlington, TX06.2022
BLS Certified - undefined
American Heart Association
01.2022
Applied Science, Paralegal Studies - undefined
Robert Morris University
Chicago, IL01.2003
Skills
- Venipuncture & Capillary Puncture
- Blood Collection & Handling Safety
- Purity & Potency of Blood Specimen
- Entering Data for Analysis
- Order Supplies
- Customer Service
- Customer Relations
- Registration & Scheduling
- Blood & Specimen Storage
- Performing Vital Signs
- Quality Assurance & Controls
- Patient & Donor Care
- Follow Policy & Procedures
- Prepare & Maintain Diagnostic Equipment
- Call Center
- Verify Insurance
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
- Educating patients
- Following up with patients
- Patient relations
- Insurance verification
- Calendar management
- Checking in patients
- Patient coordination
- Office administration
- Maintaining confidentiality
- Software familiarity
- EMR updating
- Updating charts
- Payment collection
- Verifying insurance
- EHR systems expertise
- Scheduling expertise
- Copay collecting
- Pre-operative review
- Documentation scanning
- Insurance pre-certifications
- Pre-authorization management
- Office workflow support
- Scheduling tests and procedures
- Patient scheduling
- Time management
- Appointment scheduling
- Problem-solving
- Documentation review
- Organization and time management
- Documentation and recordkeeping
- Collaboration and teamwork
- Clerical support
- Critical thinking
- Computer proficiency
- Administrative support
- Insurance authorizations
- Adaptable and flexible
- CPT coding
- Office coordination
- Medical terminology
- Epic systems
- Customer service
- Medical records verification
- Clinical support
- Appointment setting
Timeline
Surgery Scheduler Coordinator
Baylor Scott & White Medical Center
01.2023 - Current
Mobile Phlebotomy Technician
Blessed Hands Mobile Healthcare
11.2021 - 01.2023
Unit Clerk
Medical City Dallas
01.2020 - 01.2023
Ambulatory Access Center Representative
UT Southwestern Medical Center
11.2018 - 01.2020
Registration
Epic Non-Clinical Credential Trainer
01.2010 - 01.2017
Control Desk Liaison, Surgery Scheduling Surgical Services Department
Northwestern Memorial Hospital
01.2007 - 01.2009
Legal Assistant
Mckenna Storer Law Firm
01.2004 - 01.2006
Administrative Assistant, Registrar
Presence Saint Joseph Hospital
01.2000 - 01.2017
BLS Certified - undefined
American Heart Association
Applied Science, Paralegal Studies - undefined
Robert Morris University
Certified Phlebotomy Technician -
Blessed Hands Phlebotomy
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