Cassandra Pink
Houston,TX
Summary
Highly skilled clinical medical assistant (CCMA) and a certified dermatology technician (CDT) with 9+ years of clinical and administrative experience in various healthcare settings. Highly passionate about providing quality patient care, facilitating telemedicine, and leveraging technology to enhance healthcare delivery. I am a self-directed, creative, and organized problem-solver who excels at handling multiple tasks and responsibilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Support Associate/Medical Assistant
Babylon Health
11.2021 - 08.2023
- Performed routine office tasks necessary for office operation and presentation.
- Noted physician orders in chart and completed directed actions.
- Communicated medical need for patient visits to scheduling department.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Answered patient inquiries and provided information about healthcare services.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
Certified Medical Assistant/Certified Dermatology Technician
Bellaire Dermatology
06.2021 - 11.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic.
- Assisted with back office procedures: Cosmetic procedures, MOHS surgery, Biopsies, Excisions.
- Experience with EMA EHR. Prior Authorizations, referrals, prescriptions refills. Medical Scribing.
- Obtained client medical history, medication information, symptoms, and allergies.
Per Diem Certified Medical Assistant
HireOps Staffing LLC, Texas Children's Hospital
03.2021 - 07.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Followed CDC and all safety protocols. Documented patient health information into EPIC EHR systems.
Certified Medical Assistant - Remote
Integrative Medical Home Care
11.2019 - 09.2020
- Maintained accurate, detailed reports and records. Document and scribe all patient encounters.
- Arranged for ancillary services such as PT, OT, SN, ST, Hospice, non-medical caregiving, equipment and supplies.
- Facilitated patient care coordination among health care providers, patients and family members.
- Experience with remote startup healthcare company
- Managed phlebotomy services and specimen collection and coordination.
Per Diem Certified Medical Assistant
Ascend National Healthcare Staffing
01.2017 - 08.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Per Diem work locations included Texas Oncology, Whole Foods Wellness and Heath Center, Ascension Seton Heart Clinic
Concierge Practice Clinical Manager/Medical Assist
Bell Well MD
07.2019 - 10.2019
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Ascension Seton Heart Institute/General Surgery/Ca
Lead Certified Medical Assistant
03.2017 - 09.2019
- Obtained and recorded patient medical histories, vitals, test results and other information for medical records.
- Coordinate daily administrative activities, including scheduling, patient check-in and check-out, pre-authorizations and referrals, and patient medical record maintenance.
- Prepared treatment rooms for clinical examination and assist with in-office medical procedures.
- Medical Scribe
Certified Medical Assistant/Scribe
Wellstone OBGYN
09.2018 - 04.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Clinical Medical Assistant/Medical Scribe
Collins Advanced Dermatology Institute
08.2016 - 12.2017
- Assisted with back office procedures: Cosmetic botox, fillers, Microneedling, Dermabrasions.
- MOHS surgery, Biopsies, Excisions, sterilization of instruments, injections, localized numbing, SRT, ph
- Experience with EMA EHR. Prior Authorizations, referrals, prescriptions refills.
- Experience with EMA EHR. Prior Authorizations, referrals, prescriptions refills.
- Scribe
Medical Assistant Adjunct Instructor
CyberTex Institute Of Technology
11.2016 - 01.2017
- Conducted clinical simulations and provided feedback for each individual student.
- Evaluated students' competencies through written assignments and examinations.
- Provided immediate and constructive feedback to students individually and as group.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Maintained the states required quota for student retention and graduation.
- Instructed on state required Medical Assistant curriculum.
Certified Clinical Medical Assistant/ Medical Scri
Dermatology Associates- Lonestar Dermatology
01.2016 - 08.2016
- Experience with front and back office.
- Assisted with back office procedures: Cosmetic procedures, MOHS surgery, Biopsies, Excisions.
- Provided patient pathology reports.
- Processed specimens for carrier pickup.
- Experience with EMA EHR. Prior Authorizations, referrals, prescriptions refills.
Education
No Degree - Medical Assisting
Concorde Career College
Memphis06.2024
Bachelor's Business Administration - Healthcare Administration
Strayer University
Washington, DC01.2024
Skills
- Medical Scribe
- Insurance Requirements
- Data Entry
- Medical Terminology
- Medical Records Management
- Medication Administration
- Clerical Support
- Complex Problem-Solving
- Patient Engagement
- Sterilization Procedures
- Medical Assistance
- Direct Supervision
- Efficiency Improvement
- EMR Systems
- Suture Removal
- Office Operations
Certification
- Certified Medical Assistant, 9 years
Timeline
Clinical Support Associate/Medical Assistant
Babylon Health
11.2021 - 08.2023
Certified Medical Assistant/Certified Dermatology Technician
Bellaire Dermatology
06.2021 - 11.2021
Per Diem Certified Medical Assistant
HireOps Staffing LLC, Texas Children's Hospital
03.2021 - 07.2021
Certified Medical Assistant - Remote
Integrative Medical Home Care
11.2019 - 09.2020
Concierge Practice Clinical Manager/Medical Assist
Bell Well MD
07.2019 - 10.2019
Certified Medical Assistant/Scribe
Wellstone OBGYN
09.2018 - 04.2019
Ascension Seton Heart Institute/General Surgery/Ca
Lead Certified Medical Assistant
03.2017 - 09.2019
Per Diem Certified Medical Assistant
Ascend National Healthcare Staffing
01.2017 - 08.2020
Medical Assistant Adjunct Instructor
CyberTex Institute Of Technology
11.2016 - 01.2017
Certified Clinical Medical Assistant/Medical Scribe
Collins Advanced Dermatology Institute
08.2016 - 12.2017
Certified Clinical Medical Assistant/ Medical Scri
Dermatology Associates- Lonestar Dermatology
01.2016 - 08.2016
No Degree - Medical Assisting
Concorde Career College
Bachelor's Business Administration - Healthcare Administration
Strayer University
Similar Profiles
JESSICA ARGERICHJESSICA ARGERICH
Outreach Specialist at Babylon HealthOutreach Specialist at Babylon Health
Morgan SchweikertMorgan Schweikert
Value Based Care Quality Specialist at Babylon HealthValue Based Care Quality Specialist at Babylon Health
Megan TempletonMegan Templeton
Personal Navigator- LPN at Babylon HealthPersonal Navigator- LPN at Babylon Health
Erik CasarezErik Casarez
BEHAVIORAL HEALTH COORDINATOR at Babylon HealthBEHAVIORAL HEALTH COORDINATOR at Babylon Health
Malcolm ConeoMalcolm Coneo
Life Insurance Agent at Bankers Life Insurance Company Of AmericaLife Insurance Agent at Bankers Life Insurance Company Of America