Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Cassandra Rae Riggan

Murfreesboro,TN

Summary

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, customer service, and inventory management, with a friendly and approachable demeanor.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
10.2021 - 09.2025
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Sales Associate

Kohls
07.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Carhop Server

Sonic
07.2020 - 02.2021
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.

Crew Member

Chic-Fil-A
03.2020 - 06.2020
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Associate of Arts - Journalism And Mass Communication

Columbia State Community College
Franklin, TN
05-2027

Skills

  • Adaptable
  • Teamwork and collaboration
  • Coffee and tea preparation
  • Multitasking and organization
  • Quick learner
  • Friendly and efficient customer service

Interests

  • Documenting and sharing travel experiences
  • Writing personal articles and blog posts
  • Creative Writing

Timeline

Barista

Starbucks
10.2021 - 09.2025

Sales Associate

Kohls
07.2021 - 10.2021

Carhop Server

Sonic
07.2020 - 02.2021

Crew Member

Chic-Fil-A
03.2020 - 06.2020

Associate of Arts - Journalism And Mass Communication

Columbia State Community College

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