Summary
Overview
Work History
Skills
Timeline
Generic

Cassandra Reid

Minot,North Dakota

Summary

Proactive professional accomplished in hiring, developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.

Overview

19
19
years of professional experience

Work History

Recruiting Manager

The Exchange
Minot, USA
02.2024 - Current
  • Company Overview: Army and Air Force Exchange Services (AAFES) – Minot AFB, ND
  • Utilizes various applications for Recruitment and placement Services all AAFES facilities to include receiving requests to fill vacant positions, preparing, and forwarding lists of potential applicants
  • Work with Employee Relations Manager located in Kentucky on researching and applying Federal, State and AAFES specific governing policies and procedures for employee discipline, which includes abandonment, removal during probation period, unprofessional conduct
  • Work with the General Manager and Department managers on the needs of productivity costs versus cost of personnel and hiring based on available funding and needs of the organization.
  • Solely and jointly used social media such as Facebook to advertise positions, specials and events that were held at AAFES
  • Report to managers regarding staffing patterns after processing resignations.
  • Worked with HR Payroll technician to reconcile any pay issues, which includes raising and submitting paperwork to HR Payroll Technician to ensure Associate are paid out of cycle for any missing hours
  • Scheduling and conducting pre-employment, administrative issues and exit interviews for the Associates Manager, myself and the base Employee Relations Manager.
  • Run reports on the amount Associates that have been hired, who has resigned and provide this information to the General Manager.
  • Built a rapport with various other organizations within Minot and Grand Forks for job advertising and job fairs to include, but not limited to, Job ND Minot, Jobs ND Grand Forks, Military and Family Readiness Center (MFR&C) both Minot and Grand Forks AFB.
  • Processing Leave Without Pay (LWOP), Resignations, raising paperwork for internal actions i.e. Promotions with a Change of Category etc
  • Worked with the Visual Merchandise Manager to get advertising material to Facebook. Job centers both in Grand Forks and Minot AFB, while working with Administrative Assistant on getting bag fillers.
  • Assisted with Wage Survey ad hoc project to ensure the Associates are being paid the same as our Federal and city counterparts.
  • Prepared and submitted yearly Injury and Illness Record Keeping Forms (300 and 300A), as well as ensuring they were on employee safety board’s on the date they were to take affect.
  • Army and Air Force Exchange Services (AAFES) – Minot AFB, ND

HR Assistant

Non-Appropriated Fund (NAF)
Minot, USA
07.2020 - 02.2024
  • Company Overview: Minot AFB, ND
  • Provides recruitment and placement services for all NAF facilities to include receiving requests to fill vacant positions, preparing, and forwarding lists of applicants.
  • Scheduling and conducting pre-employment, administrative issues and exit interviews for the manager, co-workers, and I.
  • Maintaining paper Personal Files, as well as the Applicant supply file on Microsoft Access.
  • Determines employment eligibility for all employees through the Department of Homeland Security, E-Verify, as well as checking driving records, running sex offender checks, preparing state criminal repository checks, and compiling information for background checks.
  • Answering phone call and assisting with enquiries, providing exemplary customer service.
  • Conducts onboarding and off boarding for all employees and ensures all pre-requisites are met for employment to include scheduling physical examinations, drug tests, and immunizations for applicable positions.
  • Setting up applicants into the payroll system, as well as reviewing any discrepancy in pay or bonuses, Direct Deposit issues, correcting issues where I can.
  • Give Benefit briefings to new and current employees and update Benefits on personnel system.
  • Utilize personnel systems to do Appointments, Resignations, Change of Employment Categories, Time Off and Pay Awards, Promotions, creation of applicant and positions.
  • Providing advice to managers on correct hiring protocols for potential employees following company policies.
  • Attend job fairs both on Minot AFB and in Minot, which includes Minot State University, Job Corp etc.
  • Maintaining Excel databases to ensure that the information is always up to date regarding Benefit decisions, new applicant database and where they are in the hiring process and forms that come in from the Managers to be processed.
  • Running of Human Resource Reports from various sources including USA Jobs, Business Intelligence reports and NAF Pay which show Date-to-Hire, Health and Dental Insurance, Arrearage's etc.
  • Formatting Raw data and providing analysis on the data
  • Leading and Training New HR Assistants in Recruitment and Hiring Practices
  • Research and follow Federal or State Laws, dependent on which on takes precedence. This includes but not limited to Family and Medical Leave Act, Employment of Minors, Workers Compensation
  • Advise employees on all leave entitlements which include Leave without Pay, Sick Leave, Annual Leave, Paid Parental Leave
  • Minot AFB, ND

HR Administrator

Pure Resourcing Solutions Ltd
Felixstowe, UK
09.2019 - 02.2020
  • Company Overview: Port of Felixstowe, UK
  • Assisted with setting up Assessment Centers
  • Scanning and filing of documents in accordance with company policy.
  • Employment Checks – Right to Work Checks, References, Security Vetting
  • Answering phone call and assisting with enquiries where applicable.
  • Processing of employees that have separated – Including Retirement, Resignation and employees dismissed by Case Management Team
  • Processing employees in-and-out of the company.
  • Assisted with sending out and following up on International Psychometric testing
  • Updating systems to reflect the correct stage of Probation or extension if needed, as well as ensuring all requirements have been filled to pass probation
  • Updating the system with the correct Management of Absence Hearing stages
  • Port of Felixstowe, UK

HR Assistant

Vertas Group Ltd
08.2018 - 08.2019
  • Raising contracts of various service terms and conditions for new employees and change of position with current employees
  • Onboarding New Employee on to the Personnel System and issuing an employee number
  • Updating the Absence Reporting system with new starters
  • Assisted with reviewing Resumes talent needs of each department and forwarding on to managers
  • Assisting with a variety of employees from all backgrounds to assist with accessing their self-service employee portal
  • Security Vetting for Security Personnel in accordance with the BS 7858:2012 Security Screening of Individuals Employed in a Security Environment
  • Checking submitted DBS Checks and ensuring the right documents are submitted for my approval
  • Informing managers of outcomes of DBS Checks, and ensuring the correct procedures are followed for any certificates that have an issue flagged on them
  • Ensuring employees have the correct Right to Work documents to check they can work in the UK.
  • Requesting and replying to reference requests
  • Following company procedures on the Leavers process when they resign from the company
  • Assisted with daily recruitment admin support for the Recruitment Manager
  • First point of contact for candidates when they contacted Vertas regarding Recruitment, Discipline or Pay Roll enquires
  • Created a working strong candidate relationship with all employees that are to be onboarded.

Finance Associate

ADT/Tyco/Johnson Control International (JCI)
Cambridge, UK
10.2016 - 08.2018
  • Company Overview: Cambridge, CB23 8TY
  • Responsible for day-to-day raising of job numbers for projects/service add-ons that come through.
  • Invoicing of completed jobs as required.
  • Posting/emailing of invoices to customers
  • Creating of new customer accounts on the system
  • Raising the correct paperwork for overtime allowance and deductions from employees’ wages
  • Liaising with local and national Government agencies, International and National Companies as well, as small/personal companies, which include Hess, Bank of England, Citi Bank, City of London, various Boroughs (County’s) on any discrepancies with invoices.
  • Creating cohesive working relationships with Project Managers, engineers, Salespeople, other employees employed with ADT/Tyco/JCI.
  • Travelling to various worksites with Project Managers to resolve any discrepancies in financial reports.
  • Cambridge, CB23 8TY

Human Resources /Administrative Assistant

Royal Australian Air Force
, Australia
01.2006 - 01.2016
  • Company Overview: Various Locations within Australia
  • Assisting members and managers with interpreting and applying personnel and industrial relations policy.
  • Contributing to welfare management of members.
  • Providing individual support to members in employment and workplace issues.
  • Providing guidance for leave, grievances, absences, disciplinary areas.
  • Managing discipline issues on oracle personnel data systems.
  • Assisting with management of discipline issues, which includes updating databases.
  • Running of KPI reports, putting data into a useable format, analyzing the data and disseminating to correct personnel.
  • Management of new hires for when probation ends.
  • Maintenance of Employee Records, both electronically and physically.
  • Management of various leave including Annual Leave and sick leave.
  • Liaising directly with executives, flying crews, maintenance staff and base services.
  • Assisted with preparing both electronic and physical correspondence, from emails, cover letters, facsimile.
  • Assisting other team members in problem-solving.
  • Showing willingness to undertake tasks at short notice as required by managers.
  • Booking Air and Vehicle travel using both a Company Credit Card and a Business profile, which included paying for gas mileage, meals, accommodation (both Military and Civilian) any reimbursements that an employee paid for personally.
  • Contributing to planning for exercises and operations workplace structures.
  • Providing support at the unit, higher headquarters or strategic level.
  • Acting as a resource person on governance issues.
  • Various Locations within Australia

Skills

  • Policy compliance
  • Recruitment strategies
  • Employee relations
  • Onboarding processes
  • Training coordination
  • Candidate interviews
  • HR policies and procedures
  • Benefits administration

Timeline

Recruiting Manager

The Exchange
02.2024 - Current

HR Assistant

Non-Appropriated Fund (NAF)
07.2020 - 02.2024

HR Administrator

Pure Resourcing Solutions Ltd
09.2019 - 02.2020

HR Assistant

Vertas Group Ltd
08.2018 - 08.2019

Finance Associate

ADT/Tyco/Johnson Control International (JCI)
10.2016 - 08.2018

Human Resources /Administrative Assistant

Royal Australian Air Force
01.2006 - 01.2016

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Cassandra Reid