Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Timeline
Generic

Cassandra Rose

Mayfield Heights,OH

Summary

Customer service professional and psychology graduate with a strong background in working with children. Known for being hardworking, personable, and teachable, creating a joyful experience in the workplace.

Overview

6
6
years of professional experience

Work History

Life Cafe and Kids Center Team Member

Lifetime Fitness
Harbor Island, FL
05.2024 - 08.2024
  • Enhanced the customer experience in a luxury cafe setting through exceptional service, contributing to increased member satisfaction and retention.
  • Developed engaging activities and ensured the safety of children aged three months to eleven years, providing a welcoming environment for children and their families.

Referee / Supervisor

UD Campus Recreation
Dayton, OH
08.2022 - 05.2024
  • Prioritized on-site risk mitigation for all sporting events and served as first responder to emergencies
  • Engaged in conflict management with participants between teams or between participants and officials.

Front Desk

Jamaican Me Tan
University Heights, OH
01.2019 - 06.2022
  • Mastered company software to optimize operations and enhance customer service.
  • Demonstrated proficiency in boosting sales through strategic product and package marketing.

Education

Bachelor of Science - Psychology

University of Dayton
Dayton, OH
05.2024

High School Diploma -

Mayfield High School
Mayfield Village, OH
05.2020

Skills

  • Leadership
  • Personable
  • Customer engagement
  • Effective communicator
  • Adaptability
  • Positive Attitude
  • Proficient in POS systems
  • Problem-Solving
  • Social media expertise
  • Student oversight

Awards

  • Robert C. Walter Scholarship
  • Dean's List recipient: Spring 2022, Fall 2023, Fall 2024

Affiliations

  • High school varsity soccer, softball, and basketball
  • Peace Corps 2016 and 2017
  • Played and ran intramural games and tournaments 2020-2024

Timeline

Life Cafe and Kids Center Team Member

Lifetime Fitness
05.2024 - 08.2024

Referee / Supervisor

UD Campus Recreation
08.2022 - 05.2024

Front Desk

Jamaican Me Tan
01.2019 - 06.2022

Bachelor of Science - Psychology

University of Dayton

High School Diploma -

Mayfield High School

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Cassandra Rose