Cassandra Russell
Piedmont,SC
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
8
8
years of professional experience
Work History
Shift Manager
Cinnabon
Greenville, SC
08.2019 - 12.2023
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Ensured compliance with food safety regulations and quality standards.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Trained new employees on company policies, procedures, and job responsibilities.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Quality Inspector
mau, trigo
Greer, SC
12.2018 - 08.2019
- Conducted visual inspections to identify surface defects including scratches, dents, and burrs.
- Developed training programs for new employees on proper inspection techniques.
- Provided technical support to production staff regarding quality issues.
- Participated in continuous improvement projects aimed at improving overall product quality.
- Reported any nonconforming parts to Quality Manager or Production Supervisor.
Cart Pusher
Mau Work Force Solution
Piedmont , SC
06.2017 - 12.2018
- Kept aisles neat and organized including sweeping floors where necessary.
- Ensured that all safety rules were followed while operating motorized cart pushers.
- Palletized boxes to increase movement and shipment efficiency.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Drive Thru/Front Counter Cashier
kfc/tacobell
Pelzer, SC
01.2016 - 07.2017
- Communicated effectively with coworkers about daily tasks assigned by leadership team.
- Cross-trained co-workers on various front counter processes during busy periods.
- Followed proper cash handling procedures to minimize losses due to theft or fraud.
- Maintained cleanliness of work area throughout shift including wiping down countertops and restocking items when necessary.
- Organized register supplies in front end and storage areas.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Woodmont High School
Piedmont, SC07-2019
Skills
- Supply Ordering
- Safety Compliance
- Team Development
- Schedule oversight
- Quality Assurance
- Staff Development
- Inventory Control
- Staff Motivation
- Delegating Work
- Cash Handling
- Handling Customer Complaints
- Sales Strategies
Timeline
Shift Manager
Cinnabon
08.2019 - 12.2023
Quality Inspector
mau, trigo
12.2018 - 08.2019
Cart Pusher
Mau Work Force Solution
06.2017 - 12.2018
Drive Thru/Front Counter Cashier
kfc/tacobell
01.2016 - 07.2017
High School Diploma -
Woodmont High School
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