Cassandra Sanchez
Queens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Personal Assistant
Easy Touch Home Care
Brooklyn, New York
06.2018 - 09.2022
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Completed scheduled patient check-ins and progress reports for clients.
Legal Processor
Record Access Corp.
Manhattan, NY
09.2010 - 07.2012
- Reviewed and updated legal documents for accuracy and completeness.
- Maintained accurate records of all case files and client information.
- Organized large volumes of data into a logical filing system.
- Assisted with research projects related to cases in progress.
- Performed administrative tasks such as scheduling appointments, answering phones, photocopying and scanning documents.
- Conducted investigations into facts surrounding cases under attorney direction.
- Maintained confidentiality of sensitive client information at all times.
- Coordinated with outside agencies to obtain records pertinent to the case.
- Compiled evidence from multiple sources including witnesses and public records.
Service Coordinator
St. Mary's Metropolitan Home Care for kids
Manhattan, NY
09.2008 - 08.2009
- Created and maintained records of client care, condition, progress and concerns.
- Developed individualized plans of care for clients in collaboration with other healthcare professionals.
- Provided assistance to individuals with activities of daily living such as bathing, grooming, dressing and toileting.
- Ensured that all services were performed in accordance with agency policies and procedures.
- Provided emotional support to clients by listening attentively to their concerns.
- Maintained a safe environment for patients by following infection control policies and procedures.
- Collaborated with other healthcare professionals such as nurses, social workers and physicians.
- Explained policies, procedures and services to patients.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Recruited, hired and trained new medical and facility staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
Admissions Counselor
Interboro Institute
Queens, New York
06.1999 - 08.2008
- Provided guidance and support to prospective students on the admissions process.
- Assisted in the development of recruitment strategies to attract a diverse student body.
- Conducted college tours for high school students and their families.
- Coordinated campus visits and interviews with prospective students.
- Reviewed applications, evaluated transcripts, and made decisions regarding admission status.
- Organized events such as open houses, information sessions, and other outreach activities.
- Maintained accurate records of all inquiries, applicants, acceptances, denials, and withdrawals from admission processes.
- Created marketing materials for recruiting efforts including brochures, flyers, and emails.
- Collaborated with faculty members to ensure that application requirements are accurately reflected in communications with potential students.
- Advised current students on academic progress towards degree completion.
- Conducted outreach presentations at local high schools about college readiness topics.
- Documented, maintained and tracked prospective student applications.
- Improved relationships with multiple university departments to assure student success.
- Received incoming calls from potential students and provided detailed information about institution.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
Associate of Arts - Legal Studies
Technical Career Institutes
New York, NY01.2009
High School Diploma -
Dominican Commercial High School
Queens, NY06.1996
Associate of Applied Science -
John Jay College of Criminal Justice of The City University of New York
New York, NYSkills
- Client Relations
- Database Entry
- Project Coordination
- Invoice Processing
- Proper Phone Etiquette
- Client Satisfaction
- Accurate and Detailed
- Complex Problem-Solving
- Administrative Support Specialist
- Database Management
- Staff Collaboration
- Multi-Task Management
- Perform Well in High-Demand, Fast-Paced Environments
- Spreadsheet Management
- Mail Sorting
- Shipping and Receiving Packages
- Resourceful
- Microsoft Office Proficiency
- Scheduling
- Appointment Scheduling
- Fluent in English and Spanish
- Human Resources Management (HRM)
- Schedule Management
- Customer Friendly
- Legal Administrative Support
- Coordination Skills
- Professional and Mature
- Fast Learning
- Multitasking and Organization
- Strong Work Ethic
- Administrative Support
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Personal Assistant
Easy Touch Home Care
06.2018 - 09.2022
Legal Processor
Record Access Corp.
09.2010 - 07.2012
Service Coordinator
St. Mary's Metropolitan Home Care for kids
09.2008 - 08.2009
Admissions Counselor
Interboro Institute
06.1999 - 08.2008
Associate of Arts - Legal Studies
Technical Career Institutes
High School Diploma -
Dominican Commercial High School
Associate of Applied Science -
John Jay College of Criminal Justice of The City University of New York
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