- 3D Printing
- Camping
- Volunteering with youth sports programs as a Team Mom
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Reading
- Fundraising Events for my children's sports or extra curricular activities
- Hiking
- Historical Exploration
- Astrology
- Watching Movies and TV Shows
- I enjoy cooking for friends and family gatherings
- Crafting and DIY Projects
- Baking
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Personal Development and Self-Improvement
- Creative Writing
- Sublimation Crafting
Cassandra Santiago
Centerton,AR
Summary
Experienced with leading department operations, including team management and process enhancement. Utilizes strategic planning to drive operational efficiency. Knowledge of optimizing workflows and ensuring high performance.
Overview
16
16
years of professional experience
Work History
Lead- Convolute Department
Bemco Inc.
01.2024 - Current
- Organized parts storage and stocked inventory according to established guidelines.
- Created customized silicone pieces based on requirements for size and schedule.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct build of items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Adhered to company guidelines for performance and compliance.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize department errors.
- Interacted with guests,auditors, and investors in a friendly and knowledgeable way.
- Added pulled merchandise from inventory storage and documented quantities to maintain accuracy, while adding to requested order
- Recorded daily activities for inventory control.
- Managed timely and effective replacement of damaged or missing products.
- Created and enforced detailed organization processes to increase quality and service standards.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Labeled orders with tags detailing item type, size, and schedule.
- Teamed up with production manager to decrease faulty item output and improve product quality.
Associate
Dollar Tree
01.2022 - 01.2023
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced brand visibility, orchestrating participation in industry events and conferences.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cosmetology Student
Bridges Beauty College
11.2017 - 06.2019
- Responded to inquiries by phone, email, and in person
- Also scheduled appointments daily
- Fostered clean and sanitary work environment to protect customers and staff from infection
- Set up workstations and treatment room with the necessary products, equipment, and supplies
- Collected payments from customers and scheduled next appointments
- Cleaned workstation, Tools, and equipment by sanitation and disinfection
- Washed, conditioned, cut, and styled hair for daily clients and maintained high level of customer satisfaction
- Evaluated each client’s hair, roots, and physical features to determine ideal style and cut plans
- Recommended styles and treatments based on client’s needs and appearance
Aviation Boatswains Mate Equipment
US Navy
12.2008 - 10.2011
- Operated machinery for all flight operations
- Maintained maintenance for all machinery
- Kept logs & all inventory on maintenance performed on equipment throughout work area
- Lead maintenance teams, flight operation teams, and GQ crew during time in the military to fulfill the requested daily tasks
Education
Associate of Science - Business Administration
San Joaquin Valley College
Hesperia, CACosmetology Certificate & License - Cosmetology
Bridges Beauty College
Victorville, CA06.2019
Skills
- Team development
- Verbal and written communication and documentation
- Task delegation
- Strategic planning
- Department collaboration
- Staff training
- Multitasking strength
- Team management
- Product Knowledge
- Social Skills
- Team Training
- Training and mentoring
Interests
Timeline
Lead- Convolute Department
Bemco Inc.
01.2024 - Current
Associate
Dollar Tree
01.2022 - 01.2023
Cosmetology Student
Bridges Beauty College
11.2017 - 06.2019
Aviation Boatswains Mate Equipment
US Navy
12.2008 - 10.2011
Cosmetology Certificate & License - Cosmetology
Bridges Beauty College
Associate of Science - Business Administration
San Joaquin Valley College
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