Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Running, Biking, Dogs, Pickleball, Disc Golf
Timeline
Cassandra Schletz

Cassandra Schletz

Green Cove Springs,United States

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure career based administrative position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Army Reserve Administrator

US Army
07.2016 - 07.2023
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Maintained personnel records and updated internal databases to support document management.
  • Collected, validated, and distributed information to employees.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Generated reports to suggest corrective actions and process improvements.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Generated reports detailing findings and recommendations.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Oversaw and managed hiring process and assisted human resources.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Developed and coordinated employee training programs to improve productivity and performance.

Driver Rediness Instructor

US Army Fort Bliss
06.2022 - 06.2023
  • Conducted new hire training on multiple routes with preferred work methods and safety.
  • Identified driver training needs to make recommendations to manager.
  • Tracked daily driver logs to comply with regulatory standards.
  • Maintained regulatory compliance documentation to promote safety and compliance culture.
  • Taught drivers how to drive, shift and back up trucks.
  • Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
  • Developed and implemented training materials and course updates.
  • Instructed on important Safety regulations and US Military policies.
  • Collaborated with supervisor of transportation to discuss department needs and goals.
  • Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance.
  • Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.

Medical Logistics Specialist

US Army
03.2019 - 01.2020
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Prepared and maintained comprehensive production reports to highlight production developments for management review.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Created and implemented tracking systems to monitor progress and meet deadlines.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
  • Reviewed building plans and zoning permit applications to verify compliance with requirements such as bulk, placement and parking ratios.
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Education

Associate of Arts - Criminalistics And Criminal Science

University of Phoenix, Tempe, AZ
05.2005
  • Honor Roll Throughout
  • Professional Development: Criminal Justice


  • 3.98 GPA

High School Diploma -

University High School, Orlando, FL
06.1996

Skills

  • Medical Emergency Response
  • Certified Contract Officer
  • Certified Electronic LOD - Soldier Medical Claims
  • Travel and Accomodations Coordinator
  • Budget Tracking
  • Certified Payroll and Benefits Coordinator
  • Expert in establishing and implementation of SOPs, Policies and Directives
  • Coordinated medical readiness for over 50,000 soldiers withing assigned region

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented, investigated and resolved medical inventory discrepancies which led to the recovery of nearly $200k in assets.

Certification

  • CFR - Certified First Responder
  • Certified S.H.A.R.P. Officer - US Army

Running, Biking, Dogs, Pickleball, Disc Golf

I am an avid dog owner with 4 in my family: A Great Dane, an English Mastiff, an American PitBull Terrier and a Chihuahua mix. 

I have a passion for running and have ran in several half marathons and Trail Races. 

I enjoy biking and have recently began playing Pickleball. 

Timeline

Driver Rediness Instructor - US Army Fort Bliss
06.2022 - 06.2023
Medical Logistics Specialist - US Army
03.2019 - 01.2020
Army Reserve Administrator - US Army
07.2016 - 07.2023
University of Phoenix - Associate of Arts, Criminalistics And Criminal Science
University High School - High School Diploma,

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Cassandra Schletz