Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Siler

Webster,TX

Summary

Dynamic professional with a proven track record in enhancing customer relations and achieving sales goals, evidenced by securing an average of 100% of sales targets over three months at CsEyelashes. Skilled in business operations and customer service, I excel in fast-paced environments, as demonstrated during my tenure at NASA Space Center SpaceTraders Gift Shop. My expertise in finance management and ability to foster client relationships have consistently driven business growth and customer satisfaction. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. I am consistently recognized for sales performance and excellence in customer service. I also have skills as a personable childcare as a provider who is effective in providing children with immersive activities, educational assistance, and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies. Skilled at managing supplies, cleaning work areas, and monitoring safety concerns in the interests of children and team members. Familiar with managing housekeeping needs, maintaining documentation, and planning different events. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

Nasa Space Center SpaceTraders Gift Shop
01.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Website Owner

CsEyelashes
01.2018 - 07.2024
  • Secured site data by backing up data regularly and establishing strong recovery plans
  • Prevented complex site problems with proactive hardware maintenance program
  • Optimized sites by tracking data, identifying inefficiencies, and quickly resolving problems
  • Completed packages by adding in shipping and promotional documentation
  • Counted, weighed, and measured items before placing into outgoing shipments
  • Tracked production activities and order requests with hand-held scanners
  • Avoided product damage or loss through proper sealing, bracing, and stacking
  • Maintained current records by recording data such as weights and destinations
  • Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
  • Directed [Number]-member administrative staff handling business finances, customer contact, and recordkeeping
  • Assisted management with implementing successful sales and service strategies
  • Explained promotions and special offers to customers.

Owner

CsEyelashes
01.2015 - 07.2024
  • Assist an average of 60 customers per day in finding or selecting items, and provided recommendations
  • Stock, replenish, and organize inventory with accuracy and efficiency, completing function's on time
  • Achieve an average of 100% of sales goals for three consecutive months
  • Manage proper and attractive merchandise display, ensuring strategic placement of products that maximized purchases
  • Provide outstanding customer service
  • Kept all building areas and equipment functional and well-organized to promote business performance
  • Conducted ongoing supplier evaluations to assess delivery quality, timeliness, and compliance while maintaining strict cost controls and maximizing operational efficiency
  • Was in charge of key accounts, which included developing sales presentations and marketing campaigns to boost product sales and brand awareness
  • Kept up with current [Product] trends by attending over [Number] tradeshows each year to see and buy [Product] for resale.

Childcare Assistant

Brazos Learning Montessori School
01.2021 - 12.2023
  • Addressed behavioral and learning issues with parents and daycare management staff
  • Ensured the safety and cleanliness of the toys and surfaces by sterilizing them
  • Spoke with families and visitors about the program's policies and procedures
  • Was in charge of screening and preparing children for enrollment
  • Kept the classrooms clean by sterilizing and disinfecting the toys and surfaces used by the children
  • Enrollments, attendance, health and safety, emergency contact information, and incident reports were all kept in accurate and detailed records by me
  • Provided parents with detailed daily reports outlining all of their children's activities
  • Promoted good behavior with positive reinforcement methods
  • Helped the lead teacher with snack time, arts and crafts, and putting the kids to sleep.

Lead Front Desk Agent

Columbia Lakes Resort Cottages
10.2018 - 01.2020
  • Was in charge of answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel
  • Was in charge of a fast-paced front desk operation at a busy [Type] facility with up to [Number] nightly visitors
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
  • Ensured financial accuracy by collecting deposits, fees, and payments
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
  • Housekeeping

Home Health Aide

Interim HealthCare of Tulsa
04.2012 - 09.2013
  • Improved client nutrition by carefully monitoring and preparing specialized diets
  • Assisted clients with taking medication on time by arranging schedules and reminders
  • Identified issues with home environments through continuous monitoring, documenting, and reporting concerns
  • Kept spaces clean and inviting with regular cleaning, trash removal, and laundry assistance
  • Managed catheter care and worked to support patient comfort and dignity
  • Kept client treatment on-track by consistently administering prescribed medications
  • Managed well-organized schedule of rest, activity and social needs.

Education

GED - Business/Childcare

Talking Leaves Job Corps
Tahlequah, OK
01.2011

Skills

  • Ability to manage multiple priorities at one time
  • Expertise in finance and business management
  • In-depth market analytical skills
  • General knowledge of MS Office applications such as Word, Powerpoint used for reporting and presentations
  • Data collection and analysis
  • Product branding
  • Electronics
  • Profit and loss analysis
  • Customer relations
  • Staff management
  • Client service
  • Business Planning
  • Community outreach
  • Business Strategy
  • Management
  • Vacuuming
  • Extremely organized
  • Cleaning techniques
  • Customer service
  • Residential cleaning
  • Business operations
  • Food handling preparation
  • Infant and child CPR certification
  • First aid and CPR certified
  • Time Management
  • Teamwork and Collaboration
  • Customer Service
  • Friendly
  • Patience and Empathy
  • Safety awareness
  • Snack preparation
  • Outdoor activities
  • Diaper changes and feedings
  • Parent Communication
  • Housekeeping
  • Strong computer skills
  • Approachable
  • Emotionally supportive
  • Behavior management techniques

Certification

  • First Aid/CPR Certified
  • SafeServ Certified: Food Handler

Timeline

Sales Associate

Nasa Space Center SpaceTraders Gift Shop
01.2024 - Current

Childcare Assistant

Brazos Learning Montessori School
01.2021 - 12.2023

Lead Front Desk Agent

Columbia Lakes Resort Cottages
10.2018 - 01.2020

Website Owner

CsEyelashes
01.2018 - 07.2024

Owner

CsEyelashes
01.2015 - 07.2024

Home Health Aide

Interim HealthCare of Tulsa
04.2012 - 09.2013

GED - Business/Childcare

Talking Leaves Job Corps
Cassandra Siler