CASSANDRA SPENCE
HR Associate / Executive Administrative Assistant
Jamaica,NY
Summary
To obtain a position where I can utilize my Human Resources and Executive Administrative skills in an environment that will allow me to utilize highly motivated and proactive skills. Ultimately, I am seeking a career to showcase my 13+ years of management, organizing, administrative and multi-tasking skills in a fast-paced environment.
Overview
17
17
years of professional experience
Work History
Human Resource Associate
Outreach Development Behavioral Health
11.2018 - Current
- Collaborates with staff, interns and ongoing staff in the formulation for onboarding, background verification, and payroll documents
- Review, collect and modified all documents with staff on a regular basis
- Proficient communicating with Staff on credentialing and licenses and employment verifications
- Tact and good judgment in confidential situations and honoring confidentiality with all staff
- Conduct Annual HR files for audits, code of conduct, and employee compensation summary
- Maintains written and computerized records, compile reports and completes other program documentation (e.g., progress notes, case management plans, intakes, visit reports)
- Respond to the administrative needs of the HR Director and Sr. Vice President; collaborate with other support staff team members and clinical staff in the efficient and effective functioning of the program
- Answered/screened incoming phone calls; welcome and screen visitors, conduct pre-intake screening, schedule and confirm appointments
- Update monthly vacancy and turnover spreadsheets
- Scheduling staff interviews and work closely with Payroll director in ADP for timekeeping and staff schedule system
- Provide overtime if needed.
Executive
New York University
01.2016 - 11.2018
- Provided administrative support for the Provost/Senior Director, HEOP Opportunity Programs and back up support to Senior Director STEM, CSTEP/STEP/ BEST
- Managed complex detailed calendars
- Supervise 6-7 student workers for the Opportunity Programs Department (interviewing, work schedules, timekeeping, huddles/meeting and duties)
- Responded to and triage all incoming phone calls, emails and other correspondence/inquiries with proper judgment and professionalism
- Submit work orders for facilities/building issues
- Established and maintain organized and efficient files and records for the Office of Faculty Affairs and OP Admissions; gather, enter and update data to maintain records, files and databases
- Responsible for the administration, security, confidentiality and retention of office files
- Assisted in the coordination, organization, scanning of office documents and related document retention systems
- Coordinated preparation and manage logistical support for meetings related to the Dean’s suite and broader Dean’s office (schedule meetings, reserve rooms, place catering orders, prepare documents and handouts and assist with technology set up/coordination)
Executive Administrative
American Express
01.2007 - 01.2016
- Managed heavy complex calendars across multiple time zones for 8 VP’s
- Provided back up support for SVP/GM of Advisory Services, Meeting Solutions and Global Business Partnerships
- Organized regular team meetings, one on one’s with direct reports and team members, town halls, internal and external off site client meetings and luncheons which included agenda, preparation of materials and note taking
- Coordinated complex domestic and international travel and itineraries
- Reconciled and managed monthly XMS processes, T & E tracking and CPC expenses within Concur
- Managed all eHR functions: new employee onboarding, salary changes, approvals, promotions, lateral moves, etc
- Monitored/ submitted team expenses and SOW’s through use of Ariba
- Managed invoice processing for vendors along with ordering supplies via Ariba
- Responsible for creating over 120 new payroll codes for The Bridge
- Managed payroll for over 88 people as Team Timekeeper/Approver (in Global Business Travel)
- Communicated with Senior Executive Associates and Executive Associates within parts of the business to ensure a smooth, efficient operation of the overall department
- Submitted Apostilles for Notary to submit to foreign companies
- Managed document production for the US Attorney General Office
- Managed communication responses to external and internal clients for Amex Bank
Education
High school diploma -
Savannah High School
06.1992
Skills
- Invoices/Expense Reports/Payment Transactions
- Proficient in MS Office (Word,Excel,Access, & Publisher) G-Suite
- Heavy Global Calendar and Travel Management;
- Scheduling Complex/Heavy Meeting arrangements
- HR Policies, Functions & Procedures
- Accounts Payable Processes, Payroll, & Management
- Budgeting & Cost Controls
Timeline
Human Resource Associate
Outreach Development Behavioral Health
11.2018 - Current
Executive
New York University
01.2016 - 11.2018
Executive Administrative
American Express
01.2007 - 01.2016
High school diploma -
Savannah High School
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