Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members. Experience in leadership with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Oversaw daily operations in retail venues.
• Set and achieved sales goals for the staff and store.
• Improved daily profits by as much as 50%
• Created displays for windows and sales floor.
• Increased conversion from 25% to 40%.
• Responsible for placement, management, and data entry for products.
• Researched and presented industry trends to guide the team in product development and plan for accurate balance between trend and basic products by season.
• Attended buying shows to select merchandise for the store.
• Categories include home textiles, women's apparel, and accessories.
• Maintained relationships with wholesale accounts.
• Hired and trained new team members
• Attended Anthropologie's Home Office Stylist Seminar where I became certified in color theory, textiles, lighting, space planning, home staging and styling.
• Responsible for home department merchandising and sales in a $5 million store.
• Managed team of 8-19 associates and supervisors at a time.
• Increased sales conversion from 22% to 40%.
• Supervised sales floor, with average daily revenue of $15,000 to $20,000.
• Planned and executed floor set moves.
• Recruited, interviewed and hired new team members.
• Merchandised home product in an aesthetically pleasing way to create an unimagined experience.
• Managed payroll.
• Developed new associates and managers through team building and training.
• Analyzed business reports.
• Met and exceeded daily/monthly/quarterly sales goals.
• Planned and executed in-store special events - I.E. BHLDN Trunk Shows.