Summary
Work History
Education
Skills
Timeline
Generic

Cassandra Spidell Cameron

York,SC

Summary

Compassionate Eligibility Specialist motivated to positively impact program operations and participant success with diligent support. Well-trained in ERAP/Rental Assistance with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail. Reliable professional offering an extensive career promoting positive customer experiences. Sharp Eligibility Specialist boasting expertise in managing and eligibility information for members and groups. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Work History

Housing Choice Voucher Specialist

AMA Consulting
York, SC
12.2023 - Current

Eligibility Specialist

AMA Consulting
Winter Park, FL
9/10/21 - Current
  • Participated in new hire training and development tasks.
  • Entered applicants information and files into databases for further review and tracking.
  • Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
  • Maintained confidential applicant documentation to prevent data compromise and comply with HIPAA regulations.
  • Managed intake of new claims and performed routine follow-ups.
  • Gathered financial information from applicants regarding income.
  • Responded to client inquiries and concerns and escalated complex problems to department supervisors.
  • Reviewed applications to verify client information and resolve discrepancies.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Maintained positive working relationship with fellow staff and management.
  • Explained reasons behind application denials and recommended further action.
  • Coordinated with other departments to promote prompt processing of client applications.
  • Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.

Education

GED -

Tri County Adult Education
Clover, SC
06.2021

Skills

  • Program Understanding and Advisement
  • Telephone Etiquette
  • Recordkeeping and Data Input
  • Application Assessment
  • Knowledgeable in Excel
  • Applicant Support and Service
  • Team Management
  • People Skills
  • Computer Skills
  • Data Management
  • Customer Service
  • Organizational Skills
  • Problem Resolution
  • Basic Math
  • Flexible Schedule
  • Critical Thinking
  • Friendly, Positive Attitude
  • Conflict Resolution
  • Reliable & Trustworthy
  • Microsoft Office
  • Team Building
  • Active Listening
  • Good Work Ethic
  • Relationship Building

Timeline

Housing Choice Voucher Specialist

AMA Consulting
12.2023 - Current

Eligibility Specialist

AMA Consulting
9/10/21 - Current

GED -

Tri County Adult Education
Cassandra Spidell Cameron