CASSANDRA STARNER
Oklahoma City,Oklahoma
Summary
Meticulous revenue cycle manager pursuing an opportunity to apply strong knowledge of accounts payable and receivable in a clinical environment. Diligent and structured with a proven history of implementing improvements to increase financial performance and achieve company objectives. Offering several years of experience at hospitals.
Overview
24
24
years of professional experience
Work History
REVENUE CYCLE MANAGER
SURGICAL HOSPITAL OF OKLAHOMA
Oklahoma City, OK
01.2000 - Current
- Manage access to various insurance websites
- Make sure all positions maintain the expected productivity standards
- Perform yearly evaluations of all revenue cycle staff
- Assist the biller with all billing functions
- Add new cpt/hcpc codes to Cerner
- Ensure statements are sent out daily
- Quote MVA surgery costs
- Approve time off requests for the revenue cycle staff
- Most office positions are outsourced so I assisted with the training of the billing staff
- Some of my duties were no longer required because they were performed by the outsourcing company
- Accounts payable duties
- Scan and upload invoices
- Receive purchase orders within Sage
- Enter invoices into Sage
- Print checks
- Enter payroll edits into our payroll system
- Receive and respond to calls and emails from vendors.
DATE INTEGRITY SPECIALIST
SURGICAL HOSPITAL OF OKLAHOMA
Oklahoma City, OK
08.2019 - 05.2021
- Data enter physician's claims from the Indian Health Orthopedic Contract into a spreadsheet for payment disbursement
- Sort mail
- Process all checks electronically that come into the hospital (via mail or hand-delivered)
- Prepare deposit slips for any cash
- Data enter information provided by the coding department
- Check each account to make sure all appropriate charges have been applied
- Send claims to the appropriate insurance company with the proper information required by each company
- Enter and or correct the implant charges provided via an implant log
- Fix the prices on charges that the system changes
- Reconcile crossover discrepancies and edit failures
- Correct any claims that are rejected in our electronic billing system.
BUSINESS OFFICE CLERK
SURGICAL HOSPITAL OF OKLAHOMA
Oklahoma City, OK
07.2010 - 08.2019
- Sort mail and process all checks electronically that come in the mail
- Balance the One Write Journal, prepare deposit slips for any cash, and process all checks electronically
- Post payments and insurance adjustments (until 2013 when this was moved to another desk)
- Send claims to the appropriate insurance company for processing
- Process refund paperwork (until 2013 when this was moved to another desk).
FLOATER
SURGICAL HOSPITAL OF OKLAHOMA
Oklahoma City, OK
04.2010 - 07.2010
- Provide backup coverage for all positions in the business office
- Including: Admissions Desk, Pre-Cert--verify patient insurance information to ensure the procedure to be performed is covered
- Collection--including various reports regarding statements and secondary billing, calling patients with payment reminders, and setting up terms
- Business Office Clerk--key payments received, key applicable charges, process refunds for overpayments, bill insurance companies for procedures, and maintain various spreadsheets.
PRECERT
- 04.2010
- Monitored patient insurance verification
- Confirmed out-of-pocket, deductible, and coinsurance.
COLLECTOR
12.2000 - 09.2009
- Process paperwork to refund overpayments
- Administer collection functions daily
- Ran various reports
- Called patients to set up payment terms and for payment reminders.
Education
Bachelor of Science in Business Management, Cum Laude -
Oklahoma City University
01.1993
Graduated -
Moore Public Schools
01.1988
Pursuing a Masters in Psychology -
University of Phoenix
Skills
- Windows
- Microsoft Word
- Works
- 10-Key by touch
- Filing
- Mednet
- PCMed
- CPSI
- Business Communications
- Healthland
- Emdeon
- Excel
- Photoshop 60
- Smart System
- Outlook
- Cerner
- Quickbooks
- Sage
- Insperity
- ADP
- Power Point
Specializedtraining
- Quality Service Skills
- The Basics of Knock-Your-Socks-Off Customer Service
- Achieving Extraordinary Customer Relations
- Delivering Quality Service
- Property Casualty Principles
- Personal Auto Coverage
- Underwriting Basics
Timeline
DATE INTEGRITY SPECIALIST
SURGICAL HOSPITAL OF OKLAHOMA
08.2019 - 05.2021
BUSINESS OFFICE CLERK
SURGICAL HOSPITAL OF OKLAHOMA
07.2010 - 08.2019
FLOATER
SURGICAL HOSPITAL OF OKLAHOMA
04.2010 - 07.2010
COLLECTOR
12.2000 - 09.2009
REVENUE CYCLE MANAGER
SURGICAL HOSPITAL OF OKLAHOMA
01.2000 - Current
PRECERT
- 04.2010
Bachelor of Science in Business Management, Cum Laude -
Oklahoma City University
Graduated -
Moore Public Schools
Pursuing a Masters in Psychology -
University of Phoenix
Similar Profiles
Cheryl ElderCheryl Elder
RN, PACU at Surgical Hospital Of OklahomaRN, PACU at Surgical Hospital Of Oklahoma
Yaretzy Michelle HernandezYaretzy Michelle Hernandez
Surgical Technologist at Surgical Hospital Of OklahomaSurgical Technologist at Surgical Hospital Of Oklahoma
Monica AlexanderMonica Alexander
RN III at Oklahoma Department of Health (OCCIC)RN III at Oklahoma Department of Health (OCCIC)
Israel FloresIsrael Flores
Retail Sales Associate at Academy Sports + OutdoorsRetail Sales Associate at Academy Sports + Outdoors
Tybius TownsendTybius Townsend
Valet at Parking Management CompanyValet at Parking Management Company