Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Cassandra Stephens

Pasadena,CA

Summary

Customer-oriented Brand Associate dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual with five years of experience communicating information to customers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of current sales promotions.

Overview

7
7
years of professional experience

Work History

Office/Runway Brand Associate

Jaime Elyse LLC
02.2018 - Current
  • Enhanced production quality by implementing efficient runway management techniques and processes.
  • Organized Runway line up and collection backstage
  • Streamlined communication between departments for smoother rehearsal and production processes.
  • Managed resources effectively, ensuring timely setup and breakdown of collection and accessories.
  • Collaborated with models and Design team to achieve desired artistic vision for productions.
  • Organized stock and day-to-day customer service with clients

Cashier and ‘Soft Side’ Representative

Bed Bath & Beyond
02.2021 - 10.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cake Froster and Guest Service Representative

Nothing Bundt Cakes
04.2017 - 06.2018
  • Enhanced guest satisfaction by providing exceptional customer service at the front of store.
  • Frosted and decorated cakes for custom orders and in-store display
  • Assisted guests with custom orders, resolving any issues promptly and professionally.
  • Streamlined freezer organization for increased efficiency and guest convenience.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.

Education

- English Language And Literature

Pasadena City College
Pasadena, CA
2020

- English Language And Literature

Palomar College
San Marcos, CA
2018

High School Diploma -

Murrieta Valley High School
Murrieta, CA
05.2017

Skills

  • Creative Problem Solving
  • Content Creation
  • Merchandising Strategies
  • Social Media Expertise
  • Email Marketing
  • Customer Engagement
  • Customer Relations
  • Brand Development

Timeline

Cashier and ‘Soft Side’ Representative

Bed Bath & Beyond
02.2021 - 10.2021

Office/Runway Brand Associate

Jaime Elyse LLC
02.2018 - Current

Cake Froster and Guest Service Representative

Nothing Bundt Cakes
04.2017 - 06.2018

- English Language And Literature

Pasadena City College

- English Language And Literature

Palomar College

High School Diploma -

Murrieta Valley High School

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Cassandra Stephens