Cassandra Stephens
Little Rock,AR
Summary
Authorized to work in the US for any employer
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Support Senior Specialist
Byte
Little Rock, AR
06.2022 - Current
Lead Orthodontic Assistant
RDA, CLARK ORTHODONTICS
North Little Rock, AR
05.2019 - 06.2022
- Greet and welcome patients and visitors
- Answer multi-line phone system
- New patient registration
- Manage mail, shipping, and receiving for the office
- Manage ordering and maintaining supplies as needed
- Coordinate staff meetings/outings
- Review insurance benefits, file insurance claims, treatment planning as needed
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer
- Process payments/receipts
- Prepare patient, sterilization of instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures
- Expose dental diagnostic x-rays
- Record treatment information in patient records
- Provide postoperative instructions prescribed by dentist
- Assist the dentist in management of medical or dental emergencies
- Instruct patients in oral hygiene and plaque control programs
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts
- Pour, trim, and polish study casts
- Fabricate temporary restorations or custom impressions from preliminary impressions
- Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands
- Prepares and maintains safety programs and procedures in accordance to the ADA and OSHA regulations
- Records all employee incidents/accidents and reports accordingly
- Lab management
Dental Assistant Instructor
Vandelay Education
Little Rock, AR
08.2018 - 05.2020
- Completes all tasks in accordance to dental instructor guidelines
Lead Orthodontic Assistant
DR. JOHN DANIEL Orthodontics
Little Rock, AR
06.2007 - 03.2015
- Greet and welcome patients and visitors
- Answer multi-line phone system
- New patient registration
- Various office duties
- Operate the computer system accordingly
- Manage mail, shipping, and receiving for the office
- Process payments/receipts
- Manage ordering and maintaining office supplies
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures
- Expose dental diagnostic x-rays
- Record treatment information in patient records
- Provide postoperative instructions prescribed by dentist
- Assist dentist in management of medical or dental emergencies
- Instruct patients in oral hygiene and plaque control programs
- Order and monitor dental supplies and equipment inventory
- Clean and polish removable appliances
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts
- Pour, trim, and polish study casts
- Fabricate temporary restorations or custom impressions from preliminary impressions
- Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands
- Prepare and maintain safety programs and procedures in accordance to the ADA and OSHA regulations
- Records all employee incidents/accidents and reports them accordingly
- Lab management
Orthodontic Assistant
DR. RICHARD MEYER
Little Rock, AR
03.2005 - 06.2007
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures
- Expose dental diagnostic x-rays
- Record treatment information in patient records
- Provide postoperative instructions prescribed by dentist
- Assist dentist in management of medical or dental emergencies
- Instruct patients in oral hygiene and plaque control programs
- Order and monitor dental supplies and equipment inventory
- Clean and polish removable appliances
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts
- Pour, trim, and polish study casts
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer
- Fabricate temporary restorations or custom impressions from preliminary impressions
- Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.
Education
Associate of Science - Dental Assisting
National Park College
Hot Springs, ARSkills
- Marketing
- Billing
- Infection Control Training
- Medical Imaging
- Dentrix
- Eaglesoft
- Office Management
- Sales
- Medical Billing
- EMR Systems
- Insurance Verification
- Data Entry
- QuickBooks
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Office
- Jira
- Leadership
- Case management
- Laboratory Management
- ICD-10
- Salesforce
- Microsoft SQL Server
- SaaS
- Epic
- Java
- Microsoft Word
- Microsoft Outlook
Certification
CPR/First Aid
X-Ray Certification
Registered Dental Assistant
BLS Certification
Timeline
Clinical Support Senior Specialist
Byte
06.2022 - Current
Lead Orthodontic Assistant
RDA, CLARK ORTHODONTICS
05.2019 - 06.2022
Dental Assistant Instructor
Vandelay Education
08.2018 - 05.2020
Lead Orthodontic Assistant
DR. JOHN DANIEL Orthodontics
06.2007 - 03.2015
Orthodontic Assistant
DR. RICHARD MEYER
03.2005 - 06.2007
Associate of Science - Dental Assisting
National Park College
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