CASSANDRA STEPHENS
Bowling Green
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Woodlane
12.2022 - 07.2025
- Supported individuals with developmental and behavioral health needs in achieving personal, social, and emotional goals.
- Implemented behavior management plans and crisis intervention techniques to ensure client and staff safety..
- Encouraged clients to engage in community activities, educational opportunities, and daily living skills to promote independence.
- Maintained accurate and confidential records, including progress notes and incident reports.
- Maintained a clean, safe, and well-organized patient environment.
Warehouse Associate
Amazon
08.2022 - 12.2022
- Performed inventory management, order fulfillment, and shipment preparation in a high-paced environment.
- Maintained attention to detail and time management to meet accuracy and efficiency targets.
- Worked collaboratively with team members to ensure consistent operations and workplace safety.
- Consistently lifted materials weighing as much as 70 pounds.
Service Member
Army National Guard
07.2017 - 07.2020
- Trained and served with a focus on structure, accountability, and teamwork.
- Applied discipline and situational awareness to complete assigned missions and support fellow service members.
- Developed strong leadership, communication, and crisis management skills.
Education
Bachelor's Degree - Social Work
Bowling Green State University
Bowling Green, OH05-2027
Skills
- Substance Use & Recovery Support
- Crisis De-escalation & Intervention
- Client Supervision & Documentation
- Trauma-Informed Care
- Motivational Interviewing Techniques
- Medication Monitoring & Reporting
- Communication & Team Collaboration
- Safety Protocols & Environmental Management
Community Involvement
The Nest – Nonprofit Organization, Bowling Green, OH, 2024, Present, Contribute community service hours supporting local families and education-focused programs., Participate in weekly parent meetings that promote connection, learning, and personal growth., Collaborate with community members to strengthen engagement and provide peer support.
PROFESSIONAL SUMMARY
Brings a strong background in human services and behavioral health support, with practical experience assisting individuals facing behavioral, emotional, and substance-related challenges. Through work as a Direct Support Professional and service in the Army National Guard, has developed a professional demeanor centered on empathy, accountability, and structure. Cassandra is passionate about helping individuals achieve stability, maintain their recovery, and reintegrate successfully into the community.
Timeline
Direct Support Professional
Woodlane
12.2022 - 07.2025
Warehouse Associate
Amazon
08.2022 - 12.2022
Service Member
Army National Guard
07.2017 - 07.2020
Bachelor's Degree - Social Work
Bowling Green State University