Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Strong

Ashtabula,OH

Summary

Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Instacart Shopper

Instacart Shoppers
04.2020 - Current
    • Loaded and unloaded orders at customer's homes or locations.
    • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
    • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
    • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
    • Tracked substitutions and informed customers of changes.
    • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
    • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
    • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
    • Documented travel miles to maintain accurate records for taxes.
    • Followed orders precisely for correct items, sizes and quantities.
    • Provided product advice to customers to help select most suitable items for individual needs.

Daycare Assistant Teacher

Loving Cup Kids Academy
06.2022 - 06.2023
    • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
    • Arrived at assigned areas on time, prepared, and ready to work.
    • Complied with strict safety and organizational regulations, policies, and procedures.
    • Maintained effective schedule balance between rest periods, active play, and instruction.
    • Applied positive behavior management techniques to enhance social interactions and emotional development.
    • Documented and reported behavior issues or accidents to parents, minimizing future problems.
    • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
    • Incorporated music and play into developmentally appropriate activities.
    • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
    • Served as positive role model, promoting healthy interpersonal behaviors.
    • Kept notes of behavior issues, food served, and medications administered to children.
    • Established positive relationships with parent to collaboratively promote child's wellbeing.
    • Read and told stories to promote and support overall language development.
    • Maintained daily records of children's individual activities, behaviors, meals, and naps.
    • Assisted with meal preparation and feeding to meet children's dietary needs.
    • Engaged with children individually to encourage physical activity and academic curiosity.
    • Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.

Kitchen Staff Member

Geneva Area City School DST
11.2021 - 06.2023
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed recipes and chef instructions to prepare food correctly.
  • Monitored food temperatures and quality throughout shifts.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Cashier

Scribblers Coffee
09.2020 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Monitored and adjusted inventory levels to meet customer needs and demands.

Cook Shift Leader

GOTL Unlimited
07.2020 - 09.2020
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Cooked memorable dishes that brought new customers into establishment.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prepared and served various food items in fast-paced environment.

House Cleaner

Cama Investments LLC
07.2020 - 09.2020
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Emptied trashcans and transported waste to collection areas.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Activities Assistant

Lantern Of Madison
07.2019 - 06.2020
  • Engaged residents through events, small/large groups, and personal attention.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Scheduled movies, entertainment, and other special events.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Documented preferences and helped develop relevant activities.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Assisted with physical therapy exercises to help residents regain strength and mobility.
  • Maintained master calendar and relevant records.
  • Assisted with bathing, dressing and grooming, allowing residents to maintain independence and dignity.
  • Provided transportation to appointments and events to keep residents connected to community and allow access to necessary services.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Transported and escorted program participants to and from activities and on field trips.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Prepared reports for management regarding status and progress of recreational activities.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Developed and monitored budgets for recreational activities.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted nursing staff with completing daily rounds, and answering calls.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Supported needs of 80+ residents under long-term care.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Created and delivered recreational programs for small and large groups of residents.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
  • Cultivated strong relationships with clients families to build satisfaction of care and comfort.

Cook Helper

Rae-Ann Skilled Nursing And Rehabilitation Centers
03.2019 - 07.2019
  • Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
  • Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils.
  • Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
  • Monitored food temperatures and quality throughout shifts.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Plated and presented food following chef requirements.

Mom

Stay At Home Parent
06.2016 - 03.2019
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Played games, worked on puzzles, and read books to young children.
  • Administered basic first-aid and medication in emergency situations.
  • Assisted children with homework assignments and special projects across different subjects.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Completed household tasks by assisting with laundry, housekeeping and grocery shopping.

Cashier, Photo Specialists

Walgreens
01.2013 - 08.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Converted motionless photographs and motion picture film to CDs and DVDs.
  • Addressed customer needs and made product recommendations to increase sales.

Dishwasher

Carrington Park
02.2012 - 01.2013
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by nursinghome.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Cook Shift Leader

Country Club Retirement Center
01.2011 - 02.2012
    • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
    • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
    • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
    • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
    • Mentored kitchen staff to prepare each for demanding roles.
    • Collaborated with staff members to create meals for large banquets.

Education

Associate of Arts - Business

Lakeland Community College
Kirtland, OH

High School Diploma -

Edgewood Senior High School
2428 Blake Rd, Ashtabula Oh 44004
06.2008

Skills

  • Good Telephone Etiquette
  • Flexible and Adaptable
  • Collaborative and Team-Oriented
  • Cpr/First Aid Certification
  • Documenting Behaviors
  • Lessons and Activities
  • Communication and Interpersonal Skills
  • Caring and Empathetic Demeanor
  • Organizational and Planning Skills
  • De-Escalating and Resolving Conflicts
  • Recordkeeping Skills
  • Customer Relations

Certification

  • First Aid/CPR Certified

Timeline

Daycare Assistant Teacher

Loving Cup Kids Academy
06.2022 - 06.2023

Kitchen Staff Member

Geneva Area City School DST
11.2021 - 06.2023

Cashier

Scribblers Coffee
09.2020 - 04.2021

Cook Shift Leader

GOTL Unlimited
07.2020 - 09.2020

House Cleaner

Cama Investments LLC
07.2020 - 09.2020

Instacart Shopper

Instacart Shoppers
04.2020 - Current

Activities Assistant

Lantern Of Madison
07.2019 - 06.2020

Cook Helper

Rae-Ann Skilled Nursing And Rehabilitation Centers
03.2019 - 07.2019

Mom

Stay At Home Parent
06.2016 - 03.2019

Cashier, Photo Specialists

Walgreens
01.2013 - 08.2015

Dishwasher

Carrington Park
02.2012 - 01.2013

Cook Shift Leader

Country Club Retirement Center
01.2011 - 02.2012

Associate of Arts - Business

Lakeland Community College

High School Diploma -

Edgewood Senior High School

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Cassandra Strong