Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cassandra Temple

Baker,LA

Summary

Correctional Officer with 34 years of experience in coordinating investigations, researching and reviewing case files and conducting interviews. Resourceful leader focused on keeping alert and open perspective during investigations while utilizing expert problem-solving in unlocking complex cases. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every one a positive and memorable experience. Principled Investigator with outstanding skills in interrogation, case research and evidence control and collection. Advanced firearms training. Hardworking employee with Department of Corrections service, multitasking and time abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Correctional Master Sergeant Investigator

Louisiana State Penitentiary
Angola, LA
02.2016 - Current
  • Conducted interviews with witnesses and suspects to obtain information related to case.
  • Organized and maintained files of all investigative activities.
  • Reviewed Offenders records, medical records, and other documents for evidence.
  • Conducted extensive research on complex cases to identify and analyze facts, evidence, legal issues, and other relevant information.
  • Interpreted laws related to investigations and provided guidance to law enforcement personnel.
  • Drafted detailed investigative reports documenting the progress of an investigation.
  • Developed strategies for conducting successful investigations based on case specifics.
  • Prepared summaries of investigative findings for Administration.
  • Collaborated with local law enforcement agencies to coordinate joint investigations into criminal activities.
  • Reviewed evidence collected during searches and seizures for compliance with applicable laws and procedures.
  • Provided technical assistance in the collection and preservation of digital evidence.
  • Identified discrepancies between witness accounts during interviews and conducted follow-up inquiries.
  • Adhered to all departmental policies and procedures when conducting investigations.
  • Monitored social media networks for gathering intelligence about persons of interest.
  • Attended training sessions on new investigative techniques or technologies.
  • Performed periodic reviews of open cases to ensure they are progressing in a timely manner.
  • Provided expert testimony in court proceedings as needed by providing accurate account of events.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
  • Maintained detailed case log of all cases assigned to monitor progress and completion.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Conducted background investigations for personnel security clearances.
  • Testified under oath in administrative hearings and criminal court cases.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Completed comprehensive face-to-face interviews with offenders, visitors, contractors. and employers to generate reports to document investigative findings.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Correctional Lieutenant Colonel Investigator

Louisiana State Penitentiary
Angola, LA
09.2013 - Current
  • Participated in court proceedings as required by law or department policy.
  • Ensured compliance with state and federal statutes regarding treatment of inmates.
  • Implemented appropriate discipline measures following review of investigation results.
  • Provided leadership and supervision to subordinate staff.
  • Developed, monitored and revised operational policies and procedures.
  • Conducted investigations of inmate disturbances and incidents.
  • Coordinated unit activities with other departments within the facility.
  • Monitored security systems for compliance with established protocols.
  • Assessed staffing needs and implemented appropriate corrective actions when needed.
  • Provided guidance to staff on proper application of correctional policies and procedures.
  • Interpreted laws, rules and regulations governing the operations of a correctional facility.
  • Responded promptly to emergency situations in accordance with established guidelines.
  • Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Received and inspected mail and property from visitors on behalf of designated inmates.
  • Prepared written reports concerning inmate's misconduct.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Gathered pertinent data from various sources such as interviews with witnesses and suspects.
  • Developed strategies for conducting successful investigations based on case specifics.
  • Prepared summaries of investigative findings for Administration.
  • Reviewed evidence collected during searches and seizures for compliance with applicable laws and procedures.
  • Identified discrepancies between witness accounts during interviews and conducted follow-up inquiries.
  • Adhered to all departmental policies and procedures when conducting investigations.
  • Monitored social media networks for gathering intelligence about persons of interest.
  • Attended training sessions on new investigative techniques or technologies.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Eliminated process discrepancies by accurately investigating homicide, employee rule violations, and other major cases while preparing, submitting and aiding district attorney prosecution cases.
  • Testified under oath in administrative hearings and criminal court cases.
  • Ran background checks of individuals to obtain data on character and personal history.

Correctional Lieutenant Colonel Investigator

Louisiana State Penitentiary
Angola, LA
12.2008 - 06.2012
  • Participated in court proceedings as required by law or department policy.
  • Ensured compliance with state and federal statutes regarding treatment of inmates.
  • Implemented appropriate discipline measures following review of investigation results.
  • Provided leadership and supervision to subordinate staff.
  • Developed, monitored and revised operational policies and procedures.
  • Conducted investigations of inmate disturbances and incidents.
  • Coordinated unit activities with other departments within the facility.
  • Monitored security systems for compliance with established protocols.
  • Assessed staffing needs and implemented appropriate corrective actions when needed.
  • Evaluated employee performance, providing feedback as necessary.
  • Provided guidance to staff on proper application of correctional policies and procedures.
  • Interpreted laws, rules and regulations governing the operations of a correctional facility.
  • Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
  • Responded promptly to emergency situations in accordance with established guidelines.
  • Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
  • Communicated information regarding security, safety and operations through chain of command.
  • Briefed superiors of incidents and misconduct and recommended disciplinary actions.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Conducted urinalysis tests on staff and inmates to test for illicit drugs.
  • Received and inspected mail and property from visitors on behalf of designated inmates.
  • Prepared written reports concerning inmate's misconduct.
  • Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Conducted fire, safety and sanitation inspections.

Correctional Major Investigator

Louisiana State Penitentiary
Angola, LA
08.2005 - 12.2008
  • Conducted interviews with witnesses and suspects to obtain information related to case.
  • Organized and maintained files of all investigative activities.
  • Gathered evidence from crime scenes including photographs, video footage, and contraband.
  • Analyzed data gathered during investigations to determine the validity of claims or theories.
  • Collaborated with local law enforcement agencies on criminal investigations.
  • Prepared detailed reports summarizing investigative activities and results.
  • Performed background checks on persons of interest in investigations.
  • Attended training sessions to stay current on new investigative trends and technologies.
  • Adhered to departmental policies regarding investigations and reporting procedures.
  • Monitored online activity of suspects using various social media platforms.
  • Followed up on leads obtained through interviews or other sources.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Completed comprehensive face-to-face interviews with subjects, contractor, visitor, and employers to generate reports to document investigative findings.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Testified under oath in administrative hearings and criminal court cases.
  • Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
  • Conducted background investigations for personnel security clearances.

Correctional Captain Investigator

Louisiana State Penitentiary
Angola, LA
05.2004 - 08.2005
  • Assisted in the development of strategies to reduce recidivism and increase safety for staff and inmates.
  • Conducted interviews with witnesses and suspects to obtain information related to case.
  • Reviewed offender records, offender mail, offender funding, medical records, and other documents for evidence.
  • Organized and maintained files of all investigative activities.
  • Utilized surveillance techniques to observe subjects in public areas.
  • Gathered evidence from crime scenes including photographs, video footage,and physical samples.
  • Analyzed data gathered during investigations to determine the validity of claims or theories.
  • Provided expert testimony in court concerning investigation findings.
  • Collaborated with local law enforcement agencies on criminal investigations.
  • Prepared detailed reports summarizing investigative activities and results.
  • Assessed potential threats posed by individuals under investigation based on collected information.
  • Explored alternative investigative methods when traditional ones proved ineffective.
  • Performed background checks on persons of interest in investigations.
  • Attended training sessions to stay current on new investigative trends and technologies.
  • Adhered to departmental policies regarding investigations and reporting procedures.
  • Monitored online activity of suspects using various social media platforms.
  • Followed up on leads obtained through interviews or other sources.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
  • Ran background checks of individuals to obtain data on character, criminal background and personal history.
  • Testified under oath in administrative hearings and criminal court cases.
  • Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
  • Conducted background investigations for personnel security clearances.

Correctional Lieutenant Investigator

Louisiana State Penitentiary
Angola, LA
03.2003 - 05.2005
  • Ensured compliance with state and federal statutes regarding treatment of inmates.
  • Implemented appropriate discipline measures following review of investigation results.
  • Provided leadership and supervision to subordinate staff.
  • Developed, monitored and revised operational policies and procedures.
  • Conducted investigations of inmate disturbances and incidents.
  • Coordinated unit activities with other departments within the facility.
  • Monitored security systems for compliance with established protocols.
  • Assessed staffing needs and implemented appropriate corrective actions when needed.
  • Evaluated employee performance, providing feedback as necessary.
  • Provided guidance to staff on proper application of correctional policies and procedures.
  • Interpreted laws, rules and regulations governing the operations of a correctional facility.
  • Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
  • Provided expert testimony in court concerning investigation findings.
  • Collaborated with local law enforcement agencies on criminal investigations.
  • Performed background checks on persons of interest in investigations.
  • Attended training sessions to stay current on new investigative trends and technologies.
  • Adhered to departmental policies regarding investigations and reporting procedures.
  • Monitored online activity of suspects using various social media platforms.
  • Researched relevant laws pertaining to active investigations.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Maintained detailed case log of all cases assigned to monitor progress and completion.
  • Ran background checks of individuals to obtain data on character, criminal background and personal history.

Correctional Master Sergeant

Louisiana State Penitentiary
Angola, LA
12.1999 - 03.2003
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of Offenders promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with Offenders requests and answered questions to improve satisfaction.
  • Making sure public, employers, and offender are safe.
  • Supervising of Offenders. Making sure all DOC Regulations and Penitentiary Polices are followed.

Correctional Sergeant

Louisiana State Penitentiary
Angola, LA
09.1990 - 12.1999
  • Ensured compliance with departmental policies, regulations and procedures.
  • Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
  • Conducted random searches for contraband items such as weapons or drugs.
  • Supervised subordinate officers in their daily duties.
  • Collaborated with medical personnel in determining appropriate treatment plans for mentally ill inmates.
  • Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
  • Enforced discipline among inmates according to established rules and regulations.
  • Briefed superiors of incidents and misconduct and recommended disciplinary actions.
  • Conducted daily briefings to pass on pertinent info to oncoming shifts.
  • Diffused disruptive behavior by verbal interventions.
  • Prepared written reports concerning inmate's misconduct.
  • Communicated information regarding security, safety and operations through chain of command.
  • Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
  • Received and inspected mail and property from visitors on behalf of designated inmates.
  • Issued security badges and passes to guests and visitors.
  • Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
  • Settled disputes between inmates.
  • Conducted scheduled headcounts to verify presence of prisoners.
  • Conducted fire, safety and sanitation inspections.

Correctional Officer Cadet

Louisiana State Penitentiary
Angola, LA
03.1990 - 09.1990
  • Conducted searches of inmates, cells, and other areas to ensure safety of staff and inmates.
  • Assisted in the supervision and control of inmate activities in housing units, recreation yards, and dining halls.
  • Inspected security equipment such as locks, cameras, alarms, doors, gates, fire extinguishers to ensure proper functioning.
  • Enforced institutional regulations through verbal communication with inmates.
  • Prepared incident reports for incidents involving inmates or staff members.
  • Supervised group activities such as recreational programs and educational classes for inmates.
  • Maintained order in visiting rooms by enforcing visitation rules and procedures.
  • Interacted with mental health professionals to provide support to inmates with mental health issues.
  • Responded quickly to emergency situations according to established protocols.
  • Provided physical restraint when needed using approved techniques per policy guidelines.
  • Participated in training exercises designed to enhance officer knowledge related to correctional operations and policies and procedures.
  • Performed head counts at various times throughout shift ensuring all inmates are accounted for.
  • Investigated alleged violations of departmental policies by interviewing witnesses and gathering evidence.
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Supervised inmates during day-to-day activities.
  • Performed head counts, checking cells for missing inmates.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Used appropriate means to discipline prisoners.
  • Issued clothing, tools and other authorized items to inmates.
  • Conducted fire, safety and sanitation inspections.
  • Instructed inmates in work assignments and explained tasks.

Education

High School Diploma -

St Francisville High School
Saint Francisville, LA
03-1977

Skills

  • Investigative procedures
  • Surveillance techniques
  • Evidence collection
  • Team Management
  • Interview skills
  • Criminal law understanding
  • Interrogation skills
  • Evidence collection and preservation
  • Defensive Tactics
  • Records handling
  • Report Preparation
  • Interrogation expert
  • Crime scene photography
  • Interview techniques
  • Evacuation planning
  • Background Checks
  • De-Escalation Techniques
  • Interrogation Techniques
  • Federal, state, and local laws knowledge
  • Witness interviews
  • Legal knowledge

Certification

  • DOS INIS Security Procedures
  • Dos INIS Blood Borne Pathogens
  • DOS INIS Drug Free Work Place
  • DOC INIS IR ADA/Deaf & Hearing Offenders
  • DOC INIS IR Boundaries/Appropriate Conduct
  • DOC INIS IR Custody Level
  • DOC INIS IR DOC Ethics
  • DOC INIS IR Driver Safety
  • DOC INIS Employee Legal Responsibilities
  • DOC INIS IR Escape/Chase Procedures
  • DOC INIS IR Faith Based Programs
  • SCS CPTP ADA Compliance
  • SCS CPTP Cybersecurity Awareness
  • SCS CPTP Disability Awareness
  • SCS CPTP Preventing Sexual Harassment for all Employees
  • Investigator Training
  • Hostage Negotiator Training
  • NCIC Criminal Record Training

Languages

English
Limited

Timeline

Correctional Master Sergeant Investigator

Louisiana State Penitentiary
02.2016 - Current

Correctional Lieutenant Colonel Investigator

Louisiana State Penitentiary
09.2013 - Current

Correctional Lieutenant Colonel Investigator

Louisiana State Penitentiary
12.2008 - 06.2012

Correctional Major Investigator

Louisiana State Penitentiary
08.2005 - 12.2008

Correctional Captain Investigator

Louisiana State Penitentiary
05.2004 - 08.2005

Correctional Lieutenant Investigator

Louisiana State Penitentiary
03.2003 - 05.2005

Correctional Master Sergeant

Louisiana State Penitentiary
12.1999 - 03.2003

Correctional Sergeant

Louisiana State Penitentiary
09.1990 - 12.1999

Correctional Officer Cadet

Louisiana State Penitentiary
03.1990 - 09.1990

High School Diploma -

St Francisville High School

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