Cassandra Thompson
Deli Manager
SAULT SAINTE MARIE,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Overview
6
6
years of professional experience
Work History
Deli Manager
Pats Foods
Sault Ste. Marie, MI
04.2019 - Current
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Developed special promotions to increase revenues.
- Orchestrated positive customer experiences by overseeing every area of Deli operations.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inventoried food products and associated materials on weekly basis.
- Monitored food preparation, production and plating for quality control.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Created new recipes, outlined steps and training staff on correct preparation.
- Set schedules for 4-7 staff by planning and designating shifts and hours.
Pizza Maker and Cashier
North Chicago Pizza
Sault Sainte Marie , MI
03.2018 - 09.2018
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Welcomed customers and helped determine their needs.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Cooked pizza, calzones, stromboli and pasta.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Shared information with customers about menu items, preparation methods and ingredients.
- Monitored and maintained clean working areas and cooking surfaces.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Direct Care Worker
Adult Learning Systems, U.P
Sault Sainte Marie , MI
02.2014 - 04.2016
- Administered medication as directed by physician.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented vitals, behaviors and medications in client medical records.
Education
High School Diploma - Accounting
Sault Area High School
Sault Ste. Marie, MI 09.2007 - 05.2010
Skills
Employee training
Food production management
Sanitizing understanding
Equipment Maintenance
Recipes and menu planning
Kitchen staff coordination
Kitchen equipment operation and maintenance
Staff Management
Inventory controls
Analytical and Critical Thinking
Active Listening
Teamwork and Collaboration
Self-direction
Order fulfillment
Money handling abilities
Complaint resolution
Stocking and replenishing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Deli Manager
Pats Foods
04.2019 - Current
Pizza Maker and Cashier
North Chicago Pizza
03.2018 - 09.2018
Direct Care Worker
Adult Learning Systems, U.P
02.2014 - 04.2016
High School Diploma - Accounting
Sault Area High School
09.2007 - 05.2010