Cassandra Torrez
Evans,CO
Summary
Detail-oriented individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Funeral Director
Moser Funeral Service & Cremation
Evans, CO
11.2018 - 04.2025
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner, foreign consulates and members of clergy to coordinate final arrangements.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Discussed pre-arranged funeral options and explained pricing to clients
- Wrote pre-arranged funeral plans as a licensed insurance agent.
- Communicated with insurance companies to secure death benefits for payment of services.
Administrative Assistant
Morning Fresh Farms
Platteville, CO
01.2016 - 06.2018
- Performed a variety of general office duties, including answering phone, reconciliation of time cards, first contact with visitors and employee relations, order office supplies and first aid, 2-way radio communication, set delivery appointments, prepare lab samples, filing, data entry, preparation of shipping and mail distribution. Other duties as necessary.
Fleet Maintenance Admin
Shamrock Foods
Commerce City, CO
01.2014 - 01.2015
- Generated service orders for repairs, enhancing workflow efficiency.
- Coordinated ordering and receipt of mechanical parts to minimize downtime.
- Monitored inventory levels to ensure sufficient stock availability.
- Verified proper allocation of parts and labor charges on work orders.
- Conducted various office tasks as required to support daily operations.
Systems Engineer / Customer care Rep
CMIT Solutions / Team BTS
01.2012 - 01.2013
- Performed duties in relation to resolving client workstations, servers, and network related issues. Developed best practices, SOP’s and work flow processes to insure productivity & client satisfaction. Planning & Scheduling of service technicians. Other office duties as necessary.
Systems operator
BP America Production Co.
01.2004 - 01.2011
- Worked with a team to develop and manage competency program for 300+ techs. Rapidly learned and mastered varied computer programs and data management systems. Key player in identifying compliance gaps with DOT employees and developed plan to comply with State regulations. Prepared travel arrangements and reconciled expenses for 10+ employees including management. Accounts Payable Tech (6 months) – Invoice coding and bill payment. Other duties as necessary.
Education
Johnson & Wales University
Denver, ColoradoSkills
- Compassionate communication
- Notary public
- Valid Colorado driver's license
- MS Office
- Attention to detail
- Organizational skills
- Tech savvy
- Multitasking Abilities
- Professional demeanor
- Verbal and written communication
- Prioritizing work
- Front office management
Certification
- Licensed Colorado Life Insurance Agent - #748724
Timeline
Funeral Director
Moser Funeral Service & Cremation
11.2018 - 04.2025
Administrative Assistant
Morning Fresh Farms
01.2016 - 06.2018
Fleet Maintenance Admin
Shamrock Foods
01.2014 - 01.2015
Systems Engineer / Customer care Rep
CMIT Solutions / Team BTS
01.2012 - 01.2013
Systems operator
BP America Production Co.
01.2004 - 01.2011
Johnson & Wales University