Cassandra Van Tassel
New Braunfels,TX
Overview
15
15
years of professional experience
Work History
Materials Handler
O'Reilly Auto Parts Replenishment Warehouse
Schertz, TX
03.2026 - Current
- Inbound/Outbound or Replenishment Associate) involve maintaining inventory accuracy and ensuring timely stock flow in a fast-paced distribution center (DC). Key duties include using RF scanners to pull, stock, and load inventory, operating forklifts, maintaining safety standards, and preparing shipments for stores.
Automation support
Symbotic
01.2025 - 10.2025
- Ensuring compliance with OSHA, Symbotic, and customer safety policies and procedures. Pulling bots from level decks and aisles to charging stations or the bot lift for removal. Identifying and reporting deck issues such as broken lead-ins, guides, tape, and spills. Cleaning spills and debris on decks to maintain a safe work environment. Removing freight from bots and transporting it to proper storage locations. Identifying and communicating issues with robots that require maintenance or cleaning. Properly documenting information needed for bot and/or suspect repairs. Manually adjusting and retrieving cases that were improperly loaded or displaced in the structure. Performing general labor tasks such as material handling and site preparation for go-live operations.
Customer Service Representative
TaskUs
New Braunfels, TX
05.2024 - 12.2024
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction. Built rapport with customers through active listening, empathy, and personalized interactions. Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions. Proactively followed up with customers after issue resolution to ensure their satisfaction was maintained. Developed strong problem-solving skills through analyzing complex situations quickly while maintaining composure under pressure. Demonstrated excellent written communication skills by crafting clear responses that addressed each aspect of the customer's inquiry concisely.
Truck Unloader
Walmart Distribution Center 6022
New Braunfels, TX
01.2021 - 04.2022
- Efficiently unloaded trucks and sorted merchandise according to company standards. Operated forklifts and other equipment to safely transport goods from trucks to designated areas. Collaborated with team members to ensure timely unloading of trucks, meeting daily productivity goals. Inspected incoming shipments for damages or discrepancies, promptly reporting any issues to supervisors. Adhered to safety protocols and guidelines while handling heavy loads and operating machinery. Communicated effectively with supervisors regarding any challenges or concerns related to truck unloading process. Trained new employees on proper techniques for safe truck unloading. Maintained a high level of accuracy when counting items during the unloading process. Notified appropriate departments when damaged products were identified during the unloading process. Demonstrated strong attention-to-detail when verifying product labels and SKU numbers.
Assistant Manager
Lone Star Float House
New Braunfels, TX
12.2010 - 12.2017
- Management. Customer service. Scheduling. Interviewed, hired, and trained new staff. Placed inventory orders. Coordinating with vendors for maintenance and food service. Balanced tills. Daily prep. Open and closing the float house. Scheduled deliveries. Maintained a safe and clean work area. Followed all health codes and laws.
Lead Parts Technician
SMT Corporation
New Braunfels, TX
12.2014 - 12.2016
- Assessed aircraft units. Dismantled, cleaned, and repaired parts. Sandblasting. Painted units. Tested units for stability and safety. Performed intake and exhaust inspections. Monitored scheduled and unscheduled maintenance. Audited units to ensure they were working safely at any given time.
Education
High School -
Canyon High School
05-2009
Skills
- Quality Control
- Time Management
- Load & unload
- Power tools
- Heavy equipment operation
- Pallet jack
- Inventory Management
- Mechanical Knowledge
- Heavy lifting
- Forklift
- Hand Tool
- Communications
Timeline
Materials Handler
O'Reilly Auto Parts Replenishment Warehouse
03.2026 - Current
Automation support
Symbotic
01.2025 - 10.2025
Customer Service Representative
TaskUs
05.2024 - 12.2024
Truck Unloader
Walmart Distribution Center 6022
01.2021 - 04.2022
Lead Parts Technician
SMT Corporation
12.2014 - 12.2016
Assistant Manager
Lone Star Float House
12.2010 - 12.2017
High School -
Canyon High School