Cassandra Vasquez
Toledo,OH
Summary
Detail-oriented Quality Supervisor with 4 years of experience in successful program development. Known for promoting positive professional relationships and providing exemplary customer service. Skilled in time management and team coordination.
Data-driven Quality Supervisor with strong background in Automotive production environments. Devoted to catching and preventing errors to keep costs low and quality high. Tracks team testing, inspection and documentation activities to create detailed and informative reports.
Overview
6
6
years of professional experience
Work History
Quality Supervisor
MS Companies
01.2020 - Current
- Managed compliance programs, including employee training, audit coordination, and reporting
- Addressed and implemented corrective actions to resolve customer quality issues across all sites
- Maintained production quality by identifying and correcting defects
- Helped management interpret QC information with well-organized and timely reports
- Maintained full compliance with legal, health, and safety regulations
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies
- Established inspection equipment to meet quality control standards
- Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in Manufacturing industry settings
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors
- Directed and supervised 12 employees involved in product inspection and quality control procedures
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation
Team Lead
MS Companies
07.2019 - 01.2020
- Improved operational efficiency by working with senior management to implement and enhance policies and procedures
- Elevated team performance with expert training and mentoring of new associates
- Protected workers from harm with well-structured and consistently enforced safety procedures
- Improved team tracking, using Excel, spreadsheets and tools to enhance data collection, analysis, and reporting
- Enhanced service delivery by revising workflow and improving communication between departments
- Avoided administrative errors, keeping impeccable records and accurately processing paperwork
- Maximized quality and productivity with thorough training and consistent
- Worked different stations to provide optimal coverage and meet production goals
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Coached team members in techniques necessary to complete job tasks
- Managed schedules, accepted time off requests and found coverage for short shifts
- Trained new team members by relaying information on company procedures and safety requirements
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Mentored and guided employees to foster proper completion of assigned duties
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism
- Worked with team to identify areas of improvement and devised solutions based on findings
Quality Inspector
MS Companies
03.2018 - 07.2019
- Validated fabrication process and verified conformance with requirements by performing first-piece inspections
- Helped maintain facility OSHA requirements by monitoring division operations and correcting deficiencies
- Drafted non-conformance reports detailing product defects and quantity of rejected items
- Defined and documented acceptance, rejection, and rework requirements
- Reduced production errors with thorough inspections and tests of supply materials
- Conveyed inspection results, recommendations and needed repairs with written reports
- Adjusted, cleaned, and repaired products or processing equipment to correct defects found during inspections.
- Performed frequent visual inspections to root out tolerance and compliance issues
- Documented findings and produced reports to aide management in assessing and correcting quality concerns
- Recorded defects and coordinated issue resolution with development team and functional leads
- Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded
- Identified defects during cyclical checks
- Identified and helped resolve non-conforming product issues
- Inspected and packaged products meticulously according to manufacturing specifications
- Discarded and rejected products, materials and equipment not conforming with specifications
Education
High School Diploma -
LIBBEY HIGH SCHOOL
Toledo, OH01.1987
Skills
- Knowledge of quality systems
- Staff training and development
- Employee supervision
- Defect documentation
- Correction action planning
- Materials inspection
- Sound quality management techniques
- Policy reinforcement
Timeline
Quality Supervisor
MS Companies
01.2020 - Current
Team Lead
MS Companies
07.2019 - 01.2020
Quality Inspector
MS Companies
03.2018 - 07.2019
High School Diploma -
LIBBEY HIGH SCHOOL
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