Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cassandra Villarreal Rivera

Modesto,CA

Summary

Experienced customer service professional dedicated to professional growth. Committed to delivering exceptional service and building strong customer relationships. Skilled in resolving issues and providing prompt solutions. Strong communication and problem-solving abilities to enhance customer satisfaction and drive business success.

Overview

2
2
years of professional experience

Work History

Sales Associate

MYLASHXO
11.2022 - 08.2023
  • Provided excellent customer service.
  • Regularly tidy and organize display areas.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Associate

Q LUV
04.2021 - 01.2022
  • Held responsibility for managing store access.
  • Handled cash transactions efficiently.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Diploma -

MODESTO HIGH SCHOOL
Modesto, ca
05.2020

Skills

  • Motivated
  • Organization skills
  • Good communication skills
  • Very responsible
  • Positive attitude
  • Time management
  • Multi-tasking strength
  • Excellent people skills
  • Outgoing personality
  • Flexible schedule
  • Cash register operation
  • Store opening and closing
  • Friendly and outgoing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

MYLASHXO
11.2022 - 08.2023

Sales Associate

Q LUV
04.2021 - 01.2022

Diploma -

MODESTO HIGH SCHOOL
Cassandra Villarreal Rivera