Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Walls

Peoria,IL

Summary

Authorized to work in the US for any employer Hands-on Manufacturer with outstanding skills in executing tests for fast-paced environments. Initiated preventive measures and utilized test instruments for optimal performance of systems. Strong mechanical skills with eye for detail in operations. Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 3 years of related experience, including measuring and cutting materials, operating equipment and following work instructions. Hardworking General Laborer with dedicated work ethic in manufacturer industry. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Lifts and carries objects over 30 pounds, reliable and works well in varying conditions. Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement. Compassionate focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Thorough Factory Worker known for thriving in fast-paced environments. Versatile problem solver open to working long hours. Expert in maintaining inventories and manufacturing high-quality goods. Responsible Factory Worker contributes to team and company success. Dedicated to tackling tasks and completing work. Operates equipment to move materials and support production. Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing years of related experience, including measuring and cutting materials, operating equipment and following work instructions. Hardworking General Laborer with dedicated work ethic in industry. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Lifts and carries objects over pounds, reliable and works well in varying conditions. Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments. Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member. Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills. Hardworking and punctual works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Home Health Care Aide

SEIU
Peoria , IL
2019.08 - Current
  • Maintained clean and well-organized environment for client happiness and safety
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs
  • Improved patient outlook and daily living through compassionate care
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
  • Assisted with client personal care needs to foster independence and wellbeing
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs
  • Tracked and reported clients' progress based on observations and conversations
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships
  • Followed care plan and directions to administer medications
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care
  • Planned optimal meals based on established nutritional plans
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
  • Aided with mobility and independence for disabled individuals and continually monitored safety
  • Interacted with patients through games and fun activities to boost mood and improve overall memory
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits
  • Monitored medications for patients with various conditions and kept watchful eye for side effects
  • Assisted patients with personal care to alleviate burden on family members.

Painting Assistant

Summit Product Supporting
Peoria , IL
2023.10 - 2024.01
  • Worked closely with painters to ensure proper coverage of surfaces being painted.
  • Painted walls and other large areas using brushes, rollers and spray guns.
  • Created protective coating by applying clear coat.
  • Organized and cleaned work area and tools.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Read plans, instructions or specifications to determine work activities.
  • Operated equipment with strong focus on safety and ground communication.
  • Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
  • Protected surfaces with masking tape and plastic sheeting to prevent damage.
  • Reported any issues concerning safety hazards or defective tools and equipment immediately.
  • Followed instructions regarding chemical compositions of mixtures used in painting projects.
  • Organized supplies such as brushes, rollers, tapes for easy access during jobsite work.
  • Cleaned tools, equipment, and surfaces before and after painting tasks.
  • Mixed paints and solvents to create desired colors and consistencies.

Security Officer

G4S Solutions USA
Mossville , IL
2019.07 - 2022.11
  • Guarded restricted areas to prevent unauthorized entry
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
  • Secured personnel and premises by inspecting buildings and patrolling property
  • Documented security-related situations and submitted in-depth reports to superiors
  • Monitored premises and recorded activity in daily officer reports
  • Searched individuals and baggage for weapons and other prohibited items
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles
  • Verified photo IDs and tickets to allow guests passage
  • Assessed fire detectors and alarm systems to prevent and address issues
  • Supervised property entrances and exits and monitored employee safety
  • Trained new security officers on safety protocols and company standards
  • Immediately reported safety hazards for remediation response
  • Provided security presence for large events with thousands of attendees
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals
  • Safeguarded entrances using scanning equipment to keep lines moving
  • Responded to medical emergencies before paramedic and law enforcement arrival
  • Observed patrons and customers to quickly address security situations
  • Addressed problems quickly and reported clear information while working under minimal supervision
  • Recorded required data for incident reports and files quickly and accurately
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
  • Wrote detailed reports regarding daily security activities and notable incidents
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management
  • Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises
  • Investigated reported incidents to protect company assets
  • Managed employee access, security roles and permissions
  • Detected and reported unauthorized personnel and activities
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery
  • Implemented new security protocols to prohibit trespassing and increase safety
  • Prevented security breaches by analyzing systems and researching risks
  • Ran routine security checks, suggesting improvements as necessary
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Demonstrated public safety dedication through thorough patrolling of community events
  • Assessed company security risks and developed actionable solutions to be presented to management
  • Managed owner assets to mitigate risk regarding residential properties
  • Evaluated employees, baggage and shipments to assess security and compliance.

Allocation Analyst

Transformco
Manteno , IL
2022.07 - 2022.10
  • Analyzed sales trends and identified opportunities for improvement in the product allocation process.
  • Created reports on allocated products, inventory levels, and order status to provide visibility into the supply chain process.
  • Researched new methods of allocating products based on customer needs and preferences.
  • Assisted with training new staff members on the principles behind effective product allocation techniques.
  • Evaluated current processes used by vendors and suppliers for allocating products and recommended changes when needed.
  • Managed multiple projects related to improving performance metrics around product allocations.
  • Identified areas where optimization could be achieved in terms of cost savings or improved service levels through better management of allocated products.
  • Ensured compliance with company policies regarding allocating products in an ethical manner.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Operated and maintained packing machinery to ensure efficient production of goods.
  • Inspected products for defects prior to packaging.
  • Organized items in boxes according to size, weight, and type.
  • Stacked filled boxes on pallets for shipping purposes.
  • Labeled packages with required information such as destination and contents.
  • Maintained the cleanliness of the packing area by sweeping and mopping floors.
  • Checked inventory levels and replenished supplies when needed.
  • Lifted heavy cartons and placed them onto conveyor belts for sorting purposes.
  • Ensured that all safety regulations were strictly followed while operating packing machines.
  • Verified accuracy of orders before shipment was released from warehouse facility.
  • Completed paperwork associated with packing activities including shipment documentation.
  • Monitored work performance to ensure quality standards were met or exceeded.
  • Tracked inventory levels using computer software programs designed for this purpose.
  • Wrapped and packaged items securely to minimize damage during shipping.
  • Restocked packaging items and tracked boxes, tape and fill materials from inventory.
  • Organized merchandise onto shelves according to size, style, color, or type.
  • Inspected items for damages prior to sorting.
  • Scanned barcodes on packages to verify item numbers and locations.
  • Checked inventory levels and restocked shelves as needed.
  • Monitored quantity of stock on hand and checked for accuracy against records.
  • Operated pallet jacks to move heavy boxes across warehouse floor.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Verified accuracy of material measurements before loading into machines.
  • Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
  • Checked control panel and gauges during equipment operation.
  • Assessed and corrected jams in equipment.
  • Monitored product flow through feed conveyor.

Manufacturing Associate

Morton Industries
Morton , IL
2022.03 - 2022.07
  • Maintain records of production, quality control, and machine maintenance activities.
  • Operate equipment such as forklifts, hand tools, power tools, and inspection gauges.
  • Set up and operate a variety of machinery used in the manufacturing process.
  • Inspect raw materials prior to use in the assembly process to ensure they meet established standards.
  • Load raw materials onto production lines and verify accuracy of inventory counts.
  • Pack finished products into shipping containers or crates for distribution or storage.
  • Clean work areas regularly to maintain a safe working environment.
  • Communicated with co-workers to improve unit production.
  • Inspected finished products to verify conformance with customer requirements.
  • Weighed and measured in-process materials to add or remove proper quantities.
  • Hand-assembled needed parts with bolts and screws.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Organized warehouse inventory by item, type, size or product code.
  • Verified accuracy of incoming and outgoing shipments against purchase orders, invoices, bills of lading and other records.
  • Unloaded trucks using pallet jacks, dollies and hand carts.
  • Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
  • Followed safety and quality protocols, and lean processes to minimize accidents.
  • Restocked packaging items and tracked boxes, tape and fill materials from inventory.
  • Computed shipping, storage or demurrage charges using computer or price list.

Allocator/Package Handler

Parker Seal
Peoria , IL
2022.02 - 2022.04
  • Protected company inventory by maintaining and organizing storage areas
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate
  • Coordinated local, regional, national, and global shipments according to business goals and budgets
  • Logged packaging activities and filed reports in company databases
  • Assessed and produced bills of lading to set tariffs and shipping charges
  • Used scanners to track parcel information, condition or receipt
  • Followed customer instructions about placement of items and special considerations for handling
  • Juggled shift duties, prioritizing immediate tasks to streamline operations
  • Ordered and replaced warehouse supplies stock and hand tools.
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Monitored and adjusted machine operations as needed for quality assurance.
  • Assisted in the setup of production lines according to customer specifications.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Verified accuracy of material measurements before loading into machines.
  • Ensured that all materials used were up to standard and free from defects.
  • Adjusted feed rates and machine speeds as required during operation.
  • Operated power equipment such as tractors, mowers, tillers, and other machinery.

Picking Packer

Precision Planting
Morton , IL
2021.11 - 2022.02
  • Moved items between machines, conveyors and transport equipment to meet production needs
  • Weighed and mixed ingredients according to project specifications
  • Sorted and packaged products to prepare for processing or shipment
  • Fulfilled orders quickly to accomplish challenging daily objectives
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing
  • Labeled boxes and placed in outbound collection areas
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries
  • Limited damage to products and orders by using care when choosing items
  • Weighed and measured products and materials to meet regulatory requirements
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity
  • Packaged fragile items with protective padding to prevent damages during shipments
  • Confirmed items picked for orders by keying codes into system
  • Completed shipping paperwork, attached appropriate labels, and scanned barcodes for tracking.

Consolidator

Caterpillar
Chillicothe , IL
2021.08 - 2021.11
  • Measured product sizes to determine packaging equipment needs, packing options and successfully work with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Improved operations by working with team members and customers to find workable solutions
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Measured product sizes to determine packaging equipment needs, packing options and product specifications
  • Documented product transfers and shipments to keep records current and accurate
  • Recorded order processing updates by entering information correctly
  • Accomplished production goals by working with speed and accuracy
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.

Service

McDonald's
Bartonville , IL
2018.09 - 2018.12
  • Take food orders, Cleaning lobby, Sever food, Cashing orders out
  • Trained new team members on service processes to increase productivity.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Recorded orders accurately into the Point of Sale system.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.

Security Officer

Securitas Security Services USA
Peoria , IL
2017.01 - 2018.09
  • Guarded restricted areas to prevent unauthorized entry
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
  • Secured personnel and premises by inspecting buildings and patrolling property
  • Documented security-related situations and submitted in-depth reports to superiors
  • Monitored premises and recorded activity in daily officer reports
  • Verified photo IDs and tickets to allow guests passage
  • Assessed fire detectors and alarm systems to prevent and address issues
  • Responded to medical emergencies before paramedic and law enforcement arrival
  • Observed patrons and customers to quickly address security situations
  • Addressed problems quickly and reported clear information while working under minimal supervision
  • Immediately reported safety hazards for remediation response
  • Trained new security officers on safety protocols and company standards
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
  • Supervised property entrances and exits and monitored employee safety
  • Wrote detailed reports regarding daily security activities and notable incidents
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds
  • Detected and reported unauthorized personnel and activities
  • Managed employee access, security roles and permissions
  • Assisted local and federal agencies in criminal investigations
  • Prevented security breaches by analyzing systems and researching risks
  • Analyzed network structures, inspected firewalls and tested software permissions.

Cleaner/Janitor

Phd cleaning services
Peoria , IL
2017.09 - 2018.07
  • Vacuuming floors, cleaning bathrooms, trash removal, dusting.

General Cleaner

The Cleaning Source
2005.05 - 2015.01
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves
  • Sanitized frequented areas and equipment using approved supplies
  • Collected trash from floors within hallways, bathrooms and work areas
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
  • Reduced cleaning time significantly while maintaining company quality standards
  • Operated carpet extractors and floor buffers according to instructions
  • Reported damaged and broken furniture, upholstery, and fixtures to supervisors
  • Cleaned sinks, floors, and mirrors to keep bathrooms sanitized and organized
  • Spot-cleaned glass surfaces and windows with cleaning solutions
  • Swept, mopped, and sanitized wooden and tile floors
  • Kept utility sink rooms in clean, neat and orderly condition
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
  • Buffed tile floors and polished wall surfaces
  • Took rugs and mats outside to remove dust and dirt
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance
  • Inspected building perimeters, removed trash, and swept sidewalks to keep outside areas organized and tidy
  • Performed daily dusting, leather and wood surface polishing and wall washing
  • Performed frequent inspection and maintenance activities according to client expectations
  • Created inventory checklists and stocked housekeeping carts daily
  • Maintained safety protocols through safe handling of equipment and chemicals
  • Responded to emergency cleaning requests to meet client expectations
  • Handled, labeled, and stored various hazardous chemicals and solutions safely to prevent injuries
  • Transported trash and hazardous waste to appropriate disposal area
  • Replenished supply of hand soap, paper towels and other consumables
  • Restocked supplies, replacing toiletries, liners and soaps
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.

Waitress

American Cafe
Peoria , IL
2011.06 - 2013.07
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.
  • Organized take-out orders efficiently according to customer requests.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Developed positive relationships with regular customers through friendly conversation.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Filled condiments and napkin containers during slack periods.

Housekeeper

Pere Marquette
Peoria
2010.11 - 2011.07
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance
  • Interacted pleasantly with clients and guests when performing daily duties
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine
  • Employed deep-cleaning techniques for areas in need of additional sanitation
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow
  • Laundered sheets and removed stains to restore linens to pristine condition
  • Requested maintenance orders to fix non-working equipment and address room damage
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits
  • Followed safety procedures when handling materials and discarding waste
  • Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products
  • Created inventory checklists and stocked housekeeping carts daily
  • Performed linen washing, dishwashing, vacuuming, dusting and mopping
  • Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment
  • Replaced expired products and consumable offerings per internal policies
  • Coordinated deliveries of extra room furniture, bedding, linens and towels to meet guest needs
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests
  • Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.

Housekeeper

Baymont Inn and Suites
2007.12 - 2010.10
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance
  • Interacted pleasantly with clients and guests when performing daily duties
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine
  • Employed deep-cleaning techniques for areas in need of additional sanitation
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow
  • Laundered sheets and removed stains to restore linens to pristine condition
  • Requested maintenance orders to fix non-working equipment and address room damage
  • Created inventory checklists and stocked housekeeping carts daily
  • Performed linen washing, dishwashing, vacuuming, dusting and mopping
  • Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections
  • Followed safety procedures when handling materials and discarding waste
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles
  • Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products
  • Coordinated deliveries of extra room furniture, bedding, linens and towels to meet guest needs
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests
  • Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.

Parkline Trainer

SC2 Supply Chain Services
2005.04 - 2007.12
  • Trained newly hired top talent to fill key positions and maximize productivity
  • Compiled and analyzed weekly trainee retention reports
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks
  • Facilitated orientation and training classes to communicate policies and procedures to new hires
  • Implemented and facilitated successful training programs to increase employee engagement, retention and productivity
  • Prepared hard copy training materials, module summaries, videos, and presentations
  • Conducted site visits and follow up to verify progression and development of personnel
  • Managed learning experience consistent with company philosophy and company-wide strategies
  • Produced training materials to engage and educate individuals
  • Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity
  • Educated, coached and mentored 10 new hires in multiple positions
  • Devised strategies for optimizing work procedures, technical training and standard processes
  • Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position
  • Evaluated and communicated trainee participation and performance in reports to management
  • Implemented variety of skills to equip and enable employees to bring their best to work every day
  • Determined appropriate instructional plans based on personal strengths and training goals
  • Trained employees on new software with minimum level of frustration and training friction
  • Analyzed participant assessment responses and feedback to identify common issues and improve training program.

Cashier

Cub Foods
Peoria , IL
2004.05 - 2005.03
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.

Dietary Aide

St Joseph's
Peoria , IL
2001.11 - 2004.04
  • Stocked supplies in dining areas as needed.
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Assisted in menu planning based on resident and patient preferences and dietary requirements.
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Prepared and served meals according to dietary guidelines.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Ensured that all food was prepared according to established health standards.
  • Kept records of meal service for accurate billing.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Observed special diets prescribed by physicians or nutritionists.
  • Set up trays for patients upon request.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Maintained a safe working environment by following all safety protocols.
  • Provided nutritional advice to residents and patients regarding their diet plans.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Set up trays and food service carts to deliver food to residents.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.
  • Treated patients and team members with dignity and respect.
  • Stocked food and other supplies for main kitchen and units.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Filled and served various beverages for customers.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.

Restaurant Busser

Jumer's Castle Lodge
Peoria , IL
1998.08 - 2001.10
  • Greeted customers and provided menus; took beverage orders and delivered drinks.
  • Reset tables in a timely manner with clean silverware, napkins and condiments.
  • Swept floors and removed garbage from dining area.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Assisted with restocking supplies such as straws, cups, plates and utensils.
  • Verified that all guests had been served before leaving their table after the meal was completed.
  • Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Served water, coffee and soft drinks and offered refills to promote excellent customer service.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.

Sandwich Maker

Zipps
Peoria , IL
1997.03 - 1998.06
  • Prepared sandwiches according to customer specifications, including ingredients and condiments.
  • Maintained a clean and safe work environment by adhering to food safety regulations.
  • Kept records of sandwich orders for inventory purposes.
  • Stocked shelves with pre-made sandwiches and other items as needed.
  • Operated cash registers, handled money, and provided change when necessary.
  • Greeted customers in a friendly manner and answered questions about menu items.
  • Ensured all products were fresh by checking expiration dates on food packages.
  • Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
  • Followed proper procedures for preparing and storing food in accordance with health codes.
  • Changed gloves between tasks to ensure sanitation standards were met during preparation processes.
  • Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
  • Assisted customers with special orders or requests as needed.
  • Checked out customers efficiently at the end of their order transaction.
  • Restocked supplies such as napkins and condiments throughout shifts as needed.
  • Adhered to company policies regarding use of ingredients and portions used in sandwiches prepared for customers.
  • Inspected finished product prior to presentation to customers for accuracy in order fulfillment.
  • Trained new employees on proper operation of kitchen equipment and food handling techniques.
  • Communicated effectively with coworkers regarding customer service issues or concerns.
  • Performed opening, closing duties such as restocking coolers, freezers before closing time.
  • Provided customer feedback information to management team members on a regular basis.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Verified orders and bagged items for easy transport.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.

Education

High School Diploma -

Manual High School
05.2002

Some College (No Degree) -

Illinois Central College

Skills

  • Assessments
  • Workplace safety - Proficient
  • August 2021
  • Using safe practices at work
  • Full results: Proficient
  • Work style:
  • Reliability - Proficient
  • Tendency to be reliable, dependable, and act with integrity at work
  • Security guard skills - Proficient
  • Assessing risks, enforcing security standards, and handling complaints
  • Cleaner fit - Proficient
  • Measures the traits that are important for successful cleaners
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field.
  • Client safety and first aid
  • Organizational skills
  • First Aid/CPR
  • Computer skills
  • Decision-making
  • Multitasking
  • Planning
  • Flexible
  • Analytical
  • Compassionate Caregiving
  • Compassionate client care
  • Emotional Support
  • Patient Care
  • Housekeeping
  • First aid and safety
  • Quality Assurance
  • Cleaning and sanitizing
  • Customer Service
  • Equipment Operation
  • Tool operation
  • Manufacturing Procedures
  • Attention to Detail
  • Problem-Solving
  • Hand and power tools
  • Analytical Thinking
  • Materials Handling
  • Valid Driver's License
  • Teamwork and Collaboration
  • Machine Operation
  • Warehouse Operations
  • Loading and unloading
  • Plant Safety
  • Effective Communication
  • Hand-Eye Coordination
  • Advanced troubleshooting
  • Materials knowledge

Certification

  • Floor cleaning (10+ years)
  • Stripping, buffing, waxing floors (10+ years)
  • Detailed general cleaning (10+ years)
  • Buffing floors
  • Custodial work (10+ years)
  • Waxing floors (10+ years)
  • Janitorial (10+ years)
  • Warehouse Experience
  • CPR Certification
  • First Aid Certification
  • Licensed security officer - [2018]

Timeline

Painting Assistant

Summit Product Supporting
2023.10 - 2024.01

Allocation Analyst

Transformco
2022.07 - 2022.10

Manufacturing Associate

Morton Industries
2022.03 - 2022.07

Allocator/Package Handler

Parker Seal
2022.02 - 2022.04

Picking Packer

Precision Planting
2021.11 - 2022.02

Consolidator

Caterpillar
2021.08 - 2021.11

Home Health Care Aide

SEIU
2019.08 - Current

Security Officer

G4S Solutions USA
2019.07 - 2022.11

Service

McDonald's
2018.09 - 2018.12

Cleaner/Janitor

Phd cleaning services
2017.09 - 2018.07

Security Officer

Securitas Security Services USA
2017.01 - 2018.09

Waitress

American Cafe
2011.06 - 2013.07

Housekeeper

Pere Marquette
2010.11 - 2011.07

Housekeeper

Baymont Inn and Suites
2007.12 - 2010.10

General Cleaner

The Cleaning Source
2005.05 - 2015.01

Parkline Trainer

SC2 Supply Chain Services
2005.04 - 2007.12

Cashier

Cub Foods
2004.05 - 2005.03

Dietary Aide

St Joseph's
2001.11 - 2004.04

Restaurant Busser

Jumer's Castle Lodge
1998.08 - 2001.10

Sandwich Maker

Zipps
1997.03 - 1998.06

High School Diploma -

Manual High School

Some College (No Degree) -

Illinois Central College
  • Floor cleaning (10+ years)
  • Stripping, buffing, waxing floors (10+ years)
  • Detailed general cleaning (10+ years)
  • Buffing floors
  • Custodial work (10+ years)
  • Waxing floors (10+ years)
  • Janitorial (10+ years)
  • Warehouse Experience
  • CPR Certification
  • First Aid Certification
  • Licensed security officer - [2018]
Cassandra Walls