Cassandra Wasielewski
Rogers,United States
Summary
Professional administrator experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Army Reserve Administrator
362nd PSYOP CO
Bentonville, AR
09.2025 - Current
- Served as representative to the Company Commander and staff on administrative policies and procedures and performed and coordinated the administrative functions of the unit.
- Exercised independent judgment in coordinating requirements from higher headquarters.
- Advised the staff on personnel matters at the discretion of the Company Commander.
- Prepared and monitored requests for promotions and arranged for promotion ceremonies to include promotion declinations, reconsideration for promotions, and arranged for reduction and removal boards for soldiers on local promotion standing lists.
- Advised the Commander concerning the status of Soldier readiness and strength levels of the company.
- Prepared and monitored requests for transfers and discharges, identification cards and tags, leaves, passes, line of duty determination, information management, personnel processing, personnel accounting and strength management, transition processing, legal, and unit administration.
- Organized and established Company section SOP, policy, and directives.
- Reviewed training circulars/schedules/inspections to determine training that was necessary/required.
- Established and maintained administrative records in accordance with regulatory requirements.
- Provided advice and assistance in operation and maintenance of Army Training Requirement Reporting System (ATRRS).
- Review mobilization plans/directives for compliance with overall plans/objectives.
- Proficient in RLAS, ITRS, DTS, IPPS-A, MEDCHART, CSMM and Med Pros.
- (This is a federal job)
- Supervisor: Stephanie Bushdiecker (719-516-0311)
- Okay to contact this Supervisor: Yes
Branch Administrator
Marmic Fire & Safety
Springdale, AR
11.2024 - 02.2025
- Accurately post all non-cash payments, including receipts, discounts, allowances, price adjustments, returns, and chargebacks, to customer accounts within 24 hours of receipt.
- Maintain organized customer files by scanning and filing documents in the database, ensuring easy access and systematic organization by customer.
- Investigate and resolve chargeback claims, taking a proactive approach to recover discrepancies. Collaborate with department managers to verify chargebacks, dispute inaccuracies, and negotiate recoveries where applicable.
- Process and manage credit card transactions for customer sales and refunds, ensuring timely and accurate completion.
- Respond promptly to merchant service disputes related to chargebacks, providing necessary supporting documentation, such as proof of delivery and invoices, to prevent incorrect deductions.
- Oversee workflow and team priorities, ensuring all tasks are completed efficiently and offering support as needed to meet deadlines and maintain productivity.
- Review and interpret Proof of Delivery (PODs) and invoices, ensuring accuracy in documentation.
- Supervisor: Johnny Estep (479-419-0982)
- Okay to contact this Supervisor: Yes
Clerical Assistant
Jacksonville Sherrif's Office
Jacksonville, FL
05.2024 - 09.2024
- Perform a wide variety of non-sworn specialized, technical and general office duties in support of the police function. You may process offense and accident reports; process warrants; maintain police data; conduct name and criminal history searches through local, state, and national crime information systems; provide information to law enforcement agencies and others; enters information into manual and automated record keeping systems.
- Supervisor: SGT David Griffis (904-630-7885)
- Okay to contact this Supervisor: Yes
Veterans Benefits Advisor
Gi4, LLC
Jacksonville, FL
11.2023 - 05.2024
- Conduct Service Member transition activities in support of the Veterans Affairs Transition Assistance Program (TAP). Transition support includes conducting standardized VA Benefits and Services Briefings, one-on-one engagements, pre-separation counseling support, military life cycle (MLC) events, Capstone events, and warm-handover support. Serves as an entry-level instructor delivering established curriculum, training tools, and ensuring course content and delivery methods follow established training objectives.
- Executing non-event activities at assigned installation
- Participate in weekly Site Lead meetings
- Execute quality management activities at assigned installation and across the program
- Deliver onsite activities and execute post-event data collection activities
- Understand and apply adult learning theories
- Understanding of transitioning Service member populations
- Understanding of VA benefits and programs
- Experience delivering interactive workshops and training to live audiences
- Knowledge of the military and experience working with military clients
- Understanding of current veteran issues and challenges pre - and post- transitions
- Strong customer management and support skills
- Supervisor: Angela Baumcratz (571-461-8687)
- Okay to contact this Supervisor: Yes
Army Reserve Administrator
354 Medical Company Logistics Support USAR
Seagoville, TX
07.2018 - 07.2023
- Served as representative to the Company Commander and staff on administrative policies and procedures and performed and coordinated the administrative functions of the unit.
- Exercised independent judgment in coordinating requirements from higher headquarters.
- Advised the staff on personnel matters at the discretion of the Company Commander.
- Prepared and monitored requests for promotions and arranged for promotion ceremonies to include promotion declinations, reconsideration for promotions, and arranged for reduction and removal boards for soldiers on local promotion standing lists.
- Advised the Commander concerning the status of Soldier readiness and strength levels of the company.
- Prepared and monitored requests for transfers and discharges, identification cards and tags, leaves, passes, line of duty determination, information management, personnel processing, personnel accounting and strength management, transition processing, legal, and unit administration.
- Organized and established Company section SOP, policy, and directives.
- Served as the key point of contact regarding recruitment and retention for the unit.
- Reviewed training circulars/schedules/inspections to determine training that was necessary/required.
- Established and maintained administrative records in accordance with regulatory requirements.
- Provided advice and assistance in operation and maintenance of Army Training Requirement Reporting System (ATRRS).
- Review mobilization plans/directives for compliance with overall plans/objectives.
- Proficient in RLAS, ITRS, DTS and Med Pros.
- Government Purchase Card Holder for 10 Units.
- Responsible for managing the Company Government Travel card program.
- (This is a federal job)
- Supervisor: Andrea Gordon (719-317-9258)
- Okay to contact this Supervisor: Yes
OC/T Drivers Readiness Instructor - BN SARP
2/290th Training Support Battalion / 5th Armor Brigade
06.2022 - 05.2023
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Facilitated interactive learning experiences to enhance student comprehension and retention.
- Assessed student performance through various evaluation methods to track progress.
- Collaborated with faculty to design interdisciplinary projects promoting critical thinking skills.
- Evaluated and revised lesson plans and course content to achieve Student-centered learning.
- Tracked Student progress, frequently checking in with struggling Students and identifying root causes of problems.
- Optimized learning plans based on Student performance and feedback.
- Provided comprehensive assessment, goal setting and service plans.
- Supported Sexual Assault victims, family members and witnesses through law enforcement, healthcare, and social services.
- Constructed referral list of agencies and community resources for victims to provide aftercare services.
- Collected statistical data and updated documentation to maintain client records.
- Liaison with members of justice system on behalf of client.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Supervisor: Sergeant First Class Rusty Frazier (402-853-2465)
- Okay to contact this Supervisor: Yes
Kuwait Forward Logistics Element (FLE) Warehouse NCOIC
354th Medical Company Logistics Support
03.2019 - 01.2020
- Work Schedule: Monday - Friday; occasionally Saturday and Sunday.
- - Performs and supervises the overall requisitioning, receipt, inventory management, storage, preservation, issue, salvage, destruction stock control, quality control, and property management for the Kuwait FLE.
- - Ensures the inspection, packing and shipping care, segregation and accounting of medical supplies are in compliance with regulations.
- - Managed a Medical Logistics Warehouse handling $1.5 million worth of equipment and supplies.
- - Provided logistical support for 150 down trace units in 5 Countries throughout the Southwest Asian Theater of operations.
- - Safeguarded the distribution of $500,000.00 worth of controlled narcotic medications.
- - Supervised four Enlisted personnel to ensure the efficient and timely filling of Medical supplies.
- - Performed as the Vault Custodian NCOIC and Temperature Sensitive Medical Products NCOIC
- - Proficient in TEWLS and DMLSS
- Supervisor: 1SG Donald E. Campbell ((318) 730-6889)
- Okay to contact this Supervisor: Yes
Staff Administrative Assistant
341st MED BN
05.2017 - 05.2018
- Responsible for advising the Command and staff on military personnel actions and administrative issues for roughly 777 Soldiers.
- Review administrative and military personnel related correspondence.
- Review incoming regulations and directives relating to administration and military personnel programs, functions and procedures.
- Ensure file system is properly set up and maintained.
- Dispose of records and files according to regulation.
- Manage administrative and clerical operations.
- Provide administrative expertise on formulating estimates, plans, orders and reports.
- (This is a federal job)
- Supervisor: John W. Resko (972-287-0351)
- Okay to contact this Supervisor: Yes
Military Personnel & Administrative Assistant
63RD Regional Support Command, U.S. Army Reserve Command
07.2016 - 03.2017
- Work Schedule: Monday - Friday; occasionally Saturday and Sunday.
- Maintain personnel files, handle awards, citations, and other administrative actions for two units with 110 Soldiers in each unit.
- Provide technical advice.
- Interpreting regulatory or procedural requirements.
- Process personnel and pay actions, research complex pay issues and respond to Soldiers regarding pay inquiry's, to include advising Military on pay regulations and entitlement.
- Perform Administrative Assistant duties, to include communication with higher headquarters.
- Prepare routine correspondence, messages, reports and forms.
- Handle incoming mail and messages; maintains files; uses copying equipment, receives and maintains publications, utilizes word processing, presentation, and spreadsheet software.
- Proficient in RLAS, eLOD, HRPAS, iPERMS, MEDPROS, IWS, eMILPO, AVS, MODS, RCMS, ARPT; train others on the use of these systems.
- (This is a federal job)
- Supervisor: Tollie Wilmore (972-287-0941)
- Okay to contact this Supervisor: Yes
Program Specialist
USDA FNS - SNAP
11.2014 - 07.2016
- - Maintains working knowledge of all programs that fall within the scope of FNS operations, including program policies, procedures and quality assurance to facilitate prompt decision making by Management.
- - Collects and assembles information from a variety of sources to support internal operations and reporting requirements and recommends solutions.
- - Organizes program data from report submissions and compiles into format for review.
- - Develops materials to support program operations and administrative functions in the Program.
- - Provides preliminary assistance to customers including state and tribal partners, the public and others.
- - Responds to general inquiries or requests for information which can include providing instructions, further contact information, addressing standard inquiries, and/or resolving problems.
- - Finalizes documents including correspondence, reports, certificates, and other materials.
- - Provides program support and applies problem-solving skills to enhance operations.
- - Supports and enters program data into electronic data systems and utilizes a wide variety of software programs such as Microsoft word, Power Point and Excel to prepare reports, correspondence, graphs and spreadsheets.
- - Schedules and participates in supporting logistical aspects for conference calls, webinars, meetings, and other planned activities.
- - Assembles materials, packets and other resources for meetings and conferences.
- - Provides information on travel requests and initiates travel documents and processes vouchers timely.
- - Supports budget tracking for program accounts and updates travel records.
- - Monitors and validates time and attendance records. Initiates corrections to the time and attendance records for needed adjustments.
- - Performs critical administrative support functions and is familiar with regional administrative operating procedures, rules and prescribed guidance.
- - Updates pertinent electronic directory sources and all other pertinent resources.
- - Notes appointments on electronic calendar and coordinates with manager and program staff, as needed.
- - Follows procedures and timelines for internal administrative procedures and electronic file maintenance and makes recommendations for necessary changes.
- - Serves as back-up and support for administrative functions and other requests made by senior executive officials, including the Regional Administrator.
- (This is a federal job)
- Supervisor: Cheryl Kennedy (303-844-0306)
- Okay to contact this Supervisor: Yes
Education
Certificate of Completion - Contracting Official
US Army Contracting Official
Fort Bliss01-2023
Certificate of Completion - Sexual Harassment/Assault Response & Prevention
US Army SHARP
Joint Base San Antonio, TX07-2022
Certificate of Completion - Unit Admin Basic
US Army Unit Admin Basic
Fort Knox, KY03-2013
Certificate of Completion - Human Resources
US Army Human Resource Specialist
Fort Jackson, SC12-2008
Certificate of Completion - Administrative Assistant
US Army Administrative Assistant
Fort Jackson, SC04-1997
High School Diploma -
University High School
Orlando, FL05-1996
Skills
- Attention to detail
- Recordkeeping and file management
- Office administration
- MS office
- Decision-making
- Personable and approachable
- Data entry
- Data confidentiality
- Schedule coordination
- Work Planning and Prioritization
- Scheduling
- Deadline adherence
- Data analysis
- Problem-solving
- Project management
- Presentation creation
Certification
Credentialed Victim Advocate (SHARP)
Timeline
Army Reserve Administrator
362nd PSYOP CO
09.2025 - Current
Branch Administrator
Marmic Fire & Safety
11.2024 - 02.2025
Clerical Assistant
Jacksonville Sherrif's Office
05.2024 - 09.2024
Veterans Benefits Advisor
Gi4, LLC
11.2023 - 05.2024
OC/T Drivers Readiness Instructor - BN SARP
2/290th Training Support Battalion / 5th Armor Brigade
06.2022 - 05.2023
Kuwait Forward Logistics Element (FLE) Warehouse NCOIC
354th Medical Company Logistics Support
03.2019 - 01.2020
Army Reserve Administrator
354 Medical Company Logistics Support USAR
07.2018 - 07.2023
Staff Administrative Assistant
341st MED BN
05.2017 - 05.2018
Military Personnel & Administrative Assistant
63RD Regional Support Command, U.S. Army Reserve Command
07.2016 - 03.2017
Program Specialist
USDA FNS - SNAP
11.2014 - 07.2016
Certificate of Completion - Contracting Official
US Army Contracting Official
Certificate of Completion - Sexual Harassment/Assault Response & Prevention
US Army SHARP
Certificate of Completion - Unit Admin Basic
US Army Unit Admin Basic
Certificate of Completion - Human Resources
US Army Human Resource Specialist
Certificate of Completion - Administrative Assistant
US Army Administrative Assistant
High School Diploma -
University High School
Job-related training:
- Administrative Assistant Training US Army- April 1997
- Human Resource Assistant Training US Army- Dec 2008
- Army Reserve Civilian Entry Training - 01 Feb 13
- Unit Pay Course - 01 Mar 13
- Unit Admin Basic - 22 Mar 13
- Soldier's Record Brief Training - 7 Mar 14
- Sexual Harassment/Assault Response & Prevention (SHARP) Foundation Course - 21 Jul 22
- Contracting Official Course US Army- 13 Jan 23
- VA Benefits Advisor Training - 15 Dec 23
Availability:
- Job Type: Permanent
- Work Schedule: Full-time
Desired locations:
Seagoville, Texas, United States