Cassandra Weaver
Cleveland,TN
Summary
Reliable Secretary skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Polite and attentive Secretary offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Efficient Office Assistant with 5 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
10
10
years of professional experience
Work History
Office Manager
Shimon Trucking LLC
Rolfe, Iowa
03.2022 - Current
- Proofread and corrected correspondence and reports for error-free documentation.
- Completed work schedules, managed calendars and arranged appointments.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Answered telephones, directed calls and took messages.
- Managed daily office operations and maintained organized workspaces.
- Coordinated scheduling and logistics for team meetings and events.
- Supervised administrative staff and delegated tasks effectively.
- Developed and implemented filing systems for improved document management.
- Maintained inventory of office supplies and ordered as necessary.
- Facilitated communication between departments to ensure smooth workflow.
- Assisted in budget planning and tracked office expenses diligently.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office budget to handle inventory, postage and vendor services.
- Provided training to new hires on office policies and procedures.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Process payroll for multiple employee classifications and pay schedules.
- Review timekeeping data for accuracy and compliance with policies.
- Manage deductions, garnishments, and benefit contributions effectively.
- Ensure timely filing of payroll taxes and compliance with regulations.
Legal Secretary
Hudson Law Firm
Pocahontas, Iowa
06.2021 - Current
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Proofed documents and submitted to attorneys for review.
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Arranged case files and maintained records and notebooks.
- Coordinated multiple schedules using online calendaring system.
- Routed contracts, agreements and invoices through proper signature process.
- Drafted or reviewed legal documents and precedents to support case preparation.
- Received and disbursed incoming mail.
- Coordinated and scheduled meetings and telephone conferences.
- Composed and revised legal documents, letters, depositions and court documents.
- Composed, edited and typed complex memos and reports with job-related software.
- Photocopied all correspondence, documents and other printed materials.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Processed electronic or physical court filings for attorney's practice.
Stay at Home Parent
Stay At Home Mom
Pocahontas, Iowa
04.2018 - 06.2021
Medical Secretary
Upper Cumberland Family Physicians
Cookeville , Tennessee
04.2017 - 04.2018
- Communicated with patients with compassion while keeping medical information private.
- Routed laboratory or diagnostic results to appropriate staff.
- Compiled and coded patient information or data in appropriate computer system.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Answered phone calls to provide assistance, information and medical personnel access.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Stay at Home Parent
Stay At Home Mom
04.2015 - 04.2017
Education
High School Diploma -
Rockwood High School
Rockwood, TN05.2008
Skills
- Documentation and Reporting
- Information Confidentiality
- QuickBooks Expert
- Verbal and Written Communication
- Calendar Management
- Data Entry
- Mail Sorting and Distribution
- Meeting Planning
- Customer Service
- Clerical Support
- Excel Spreadsheets
- Appointment Scheduling
- Organizing and Categorizing
- Time Management
- Microsoft Office
- Service Oriented
- Google Drive
- Records Management Software
- Record Sorting and Filing
- Attention to Detail
- Problem-Solving
- Multitasking and Prioritization
- Self-Motivated
- Editing and Proofreading
Timeline
Office Manager
Shimon Trucking LLC
03.2022 - Current
Legal Secretary
Hudson Law Firm
06.2021 - Current
Stay at Home Parent
Stay At Home Mom
04.2018 - 06.2021
Medical Secretary
Upper Cumberland Family Physicians
04.2017 - 04.2018
Stay at Home Parent
Stay At Home Mom
04.2015 - 04.2017
High School Diploma -
Rockwood High School
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