Cassandra White
Trion,GA
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating straight trucks and commercial semis and flat bed trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
8
8
years of professional experience
Work History
Professional Tractor Trailer Driver
Phelps Transport
10.2019 - Current
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maximized load safety by balancing, securing, and weighing products.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Dropped and hooked trailers and changed configuration of equipment.
Insurance Sales Consultant
American Income Life Insurance Company
11.2018 - 09.2019
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Sold health, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Branch Manager
Alabama Title Loans
11.2017 - 11.2018
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
Center Manager
Check Into Cash Title Pawn
08.2016 - 06.2017
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Managed work and performance of more than [Number] employees.
- Processed payroll for over [Number] employees as part of sound human resources and financial management strategies.
- Directed daily operations at busy [Type of business].
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Devised and deployed successful marketing strategies, dramatically boosting store ranking.
Collections Specialist
Southeast Federal Credit Union
04.2015 - 08.2016
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Researched accounts and completed due diligence to resolve collection problems.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Trained new team members on scripts, company services, and collection strategies.
Education
Associate of Applied Science - Computer Support Specialist
Georgia Northwestern Technical College
Rome, GAAssociate of Applied Science - Computer And Information Sciences
Georgia Northwestern Technical College
Rome, GA2010
Skills
- Material Handling Equipment
- Corrective Actions
- Air Brake Certification
- Truck Cab Computer Operation
- Update Logs
- Tractor Trailer Driving
- Cargo Handling
- Defensive Driver Training
Timeline
Professional Tractor Trailer Driver
Phelps Transport
10.2019 - Current
Insurance Sales Consultant
American Income Life Insurance Company
11.2018 - 09.2019
Branch Manager
Alabama Title Loans
11.2017 - 11.2018
Center Manager
Check Into Cash Title Pawn
08.2016 - 06.2017
Collections Specialist
Southeast Federal Credit Union
04.2015 - 08.2016
Associate of Applied Science - Computer Support Specialist
Georgia Northwestern Technical College
Associate of Applied Science - Computer And Information Sciences
Georgia Northwestern Technical College
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