Summary
Work History
Skills
Timeline
Generic
Cassandra WILLIAMS

Cassandra WILLIAMS

Atlanta,GA

Summary

Adept at navigating challenging weather conditions and ensuring timely deliveries, my tenure at USPS honed my package handling and customer service skills. Demonstrating a remarkable work ethic, I significantly enhanced customer satisfaction and public trust, while my collaborative spirit ensured seamless route coverage. My proficiency in GPS use and exceptional interpersonal abilities stand out.

Work History

City Letter Carrier

USPS
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Planned and cased mail in sequence of delivery for designated route.
  • Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
  • Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
  • Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
  • Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
  • Delivered packages and mail to business and people in local area.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Assisted customers with postage needs, including weighing packages, affixing postage, and recommending mailing options.

Skills

  • Package handling
  • Safe driving
  • Memory recall
  • Weather preparedness
  • Sense of direction
  • Delivery speed
  • Efficient delivery
  • Punctuality
  • Mail sorting
  • Reading comprehension
  • Accountability
  • Hand-eye coordination
  • Weather tolerance
  • Supply management
  • Scan parcels
  • GPS use
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Multitasking
  • Multitasking Abilities

Timeline

City Letter Carrier

USPS
Cassandra WILLIAMS