Cassandra Williams
Trumann,AR
Summary
Dynamic Maintenance Technician with extensive experience at Nice Pak, excelling in troubleshooting mechanical systems. Proven track record in enhancing productivity through effective preventive maintenance and team collaboration. Skilled in equipment repair and safety compliance, fostering a culture of continuous improvement and operational excellence.
Overview
15
15
years of professional experience
Work History
Maintenance Technician
Nice Pak
Jonesboro, AR
07.2024 - Current
- Troubleshot mechanical issues to minimize downtime in operations.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Performed routine maintenance on production equipment and machinery.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced defective parts to ensure optimal performance of machinery. such as bearings, seals, gears, valves.
- Read and interpreted equipment and work orders to properly perform the required maintenance services.
- Maintained inventory of repair parts and tools for timely service.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Assisted in training new technicians on maintenance procedures.
- Documented maintenance activities and repairs in the tracking system.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Adjusted machine settings according to manufacturing specifications.
- Installed new pumps, compressors, boilers and other mechanical systems.
- Worked closely with the engineering team to develop innovative solutions for existing problems.
Production Supervisor
Nice Pak
Jonesboro, AR
09.2023 - 07.2024
- Supervised daily production activities to ensure quality and efficiency.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Implemented process improvements to enhance productivity and reduce waste.
- Trained and mentored team members on safety and operational procedures.
- Trained new staff on production processes and procedures.
- Facilitated communication between management and production staff for smooth operations.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Conducted regular inspections to maintain equipment functionality and safety standards.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Supported safety programs to reduce and eliminate employee injuries.
- Troubleshot equipment malfunctions and resolved operational problems.
- Collaborated with cross-functional teams to address production issues promptly.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Resolved conflicts between employees in a professional manner.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Value Stream Technician
Nice Pak Products
Jonesboro, AR
04.2018 - 09.2023
- Oversaw department operations, ensured coverage of all assets, and coordinated availability of materials for current and future jobs.
- Track downtime and overall efficiencies per line.
- Executed preventive maintenance tasks to minimize risk of equipment failure and maintain production continuity.
- Participated in continuous improvement initiatives to enhance workflow processes and efficiency.
- Work alongside support outside the department to reduce machine downtime and ensure quality product is produced
- Assisted in troubleshooting equipment issues to minimize downtime during production runs plantwide.
- Executed minor repairs using hand tools to maintain operational efficiency.
- Assisted and trained operators on efficient and timely completion of changeovers.
- Conducted quality inspections to ensure compliance with safety and industry standards.
- Ensure the team is operating with proper PPE and following GDP and CGMP guidelines.
- Maintained accurate records of production activities.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced defective components or parts.
- Experienced with multiple machines
Machine Operator
Columbia Forest Products
Trumann, AR
12.2016 - 04.2018
- Operated multiple machines and filled in for absent operators daily to maintain workflow continuity
- Coordinated operations across departments by performing various tasks.
- September 2015-November 2016
Assistant Manager
Murphy USA
Jonesboro, AR
02.2012 - 09.2015
- Acted as interim manager at multiple stores, maintaining operations and team performance until the position was filled.
- Managed weekly deposits, inventory, and order processing to ensure operational efficiency.
- Provided customer support at the service desk, addressing inquiries and resolving issues to enhance satisfaction.
- Changed filters and replaced parts on pumps.
Education
High School Diploma -
Trumann High School
Trumann, AR05-2010
Skills
- Equipment maintenance
- Mechanical troubleshooting
- Electrical troubleshooting
- Preventive maintenance
- Electromechanical repair
- Mechanical repair
- Troubleshooting expertise
- Parts replacement
- Hydraulic systems
- Conveyor systems
- CGMP
- FDA Regulations
- OSHA
- Manufacturing
- 5S
- Six Sigma
- Proficient in MP2
- Lockout and tagout procedures
- Team collaboration
- Problem solving
- Problem-solving
- Problem-solving
- Troubleshooting expertise
- Conveyor systems
- OSHA
Timeline
Maintenance Technician
Nice Pak
07.2024 - Current
Production Supervisor
Nice Pak
09.2023 - 07.2024
Value Stream Technician
Nice Pak Products
04.2018 - 09.2023
Machine Operator
Columbia Forest Products
12.2016 - 04.2018
Assistant Manager
Murphy USA
02.2012 - 09.2015
High School Diploma -
Trumann High School