Cassandra Willis
Dallas,TX
Summary
Driven individual proactively assisting both sales management and personal sales goals. A leader creating positive, team-oriented work environment by motivating and inspiring associates. Emotional connecter passionate to build relationships with clients to provide superior customer service and experiences.
Overview
17
17
years of professional experience
Work History
Sales Supervisor
Gucci
05.2015 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently by developing strong relationships with key clients, resulting in long-term partnerships, repeat business, and new client relations.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Visual Merchandising Manager
Forever 21
03.2007 - 04.2015
- Organized sin-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
Education
No Degree -
Tarrant County College District
Fort Worth, TXHigh School Diploma -
James Martin High School
Arlington, TX05.2008
Skills
- Clienteling and Client development
- Effective selling techniques
- Management Support
- Brand Experiences
- Sales strategy development
- Team building
- Visual storytelling
- Store appearance and merchandising
Accomplishments
- Achieved to be the top performer in North America in 2022 resulting 7million in sales
- Attended various Brand Experiences such as, High Fine Jewelry in Rome, Italy (2022), LACMA in Los Angeles, California (2022), Women's Fashion Week in Milan, Italy (2023)
- Curated my personal photography exhibition (2022)
professional photographer
Lifestyle and Travel Photographer capturing moments and storytelling. My work is photographed on digital and film medias.
Currently collaborating with event space, Mata Hari House in Dallas, Texas where my printed and framed work is featured.
Languages
Spanish
Native or Bilingual
Timeline
Sales Supervisor
Gucci
05.2015 - Current
Visual Merchandising Manager
Forever 21
03.2007 - 04.2015
No Degree -
Tarrant County College District
High School Diploma -
James Martin High School
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