Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Yaiser

Middletown,CT

Summary

Driven and resourceful administrative professional with 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Executive Assistant

Connecticut Children’s
05.2021 - 03.2024
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Facilitated training and onboarding for incoming office staff.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Screened personal and business calls and directed to appropriate party.
  • Handled confidential and sensitive information with discretion and tact.
  • Used advanced software to prepare documents, reports, and presentations.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Answered high volume of phone calls and email inquiries.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Organized and coordinated conferences and monthly meetings.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Took notes and dictation at meetings.
  • Filed paperwork and organized computer-based information.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Coordinated events and worked on ad hoc projects.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Executive Assistant

Connecticut Children's Specialty Group
02.2021 - 05.2021
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Wrote reports, executive summaries and newsletters.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Screened personal and business calls and directed to appropriate party.
  • Handled confidential and sensitive information with discretion and tact.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Answered high volume of phone calls and email inquiries.
  • Organized and coordinated conferences and monthly meetings.
  • Took notes and dictation at meetings.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.

Administrative Assistant

Connecticut Children's Medical Center
08.2019 - 02.2021
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Assisted development and implementation of new administrative procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Medical Assistant

Connecticut Children's Medical Center
10.2016 - 08.2019
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Verified patient insurance coverage and collected required co-payments.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Oriented and trained new staff on proper procedures and policies.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

MBA - Healthcare Administration

Bay Path University
Longmeadow, MA
06.2020

Certificate - Medical Assisting

Porter And Chester Institute - Rocky Hill
Rocky Hill, CT
10.2011

Bachelor of Arts - Liberal Arts And General Studies

Bay Path College
Longmeadow, MA
05.2007

Skills

  • Office Management
  • Appointment Setting
  • Materials Organization
  • Administrative Support
  • Phone Etiquette
  • Conference planning
  • Travel Arrangement Coordination
  • Project Oversight
  • Meeting Scheduling
  • Relationship Building
  • Information confidentiality
  • Schedule & calendar planning

Timeline

Executive Assistant

Connecticut Children’s
05.2021 - 03.2024

Executive Assistant

Connecticut Children's Specialty Group
02.2021 - 05.2021

Administrative Assistant

Connecticut Children's Medical Center
08.2019 - 02.2021

Medical Assistant

Connecticut Children's Medical Center
10.2016 - 08.2019

MBA - Healthcare Administration

Bay Path University

Certificate - Medical Assisting

Porter And Chester Institute - Rocky Hill

Bachelor of Arts - Liberal Arts And General Studies

Bay Path College

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Cassandra Yaiser