Cassandra Anderson
Mandan
Summary
Experienced office manager with a strong background in client relations, specializing in supply chain optimization and customer loyalty. Expertise in scheduling and OSHA compliance, ensuring high service standards and effective communication.
Overview
24
24
years of professional experience
Work History
Office Manager & Safety Coordinator
The Painters & Precision Wood Finish
Bismarck
03.2024 - Current
- Managed scheduling for crews and client appointments to ensure timely project completion.
- Handled administrative tasks including estimate scheduling, supply ordering, and document management.
- Implemented and maintained OSHA-compliant safety programs and procedures.
- Conducted site inspections, led toolbox talks, and maintained safety documentation.
- Supported HR functions such as onboarding, timesheet management, and policy enforcement.
Owner / House Cleaner
Cleaning Frenzy
Mandan
08.2019 - Current
- Performed residential cleaning with focus on quality and efficiency.
- Managed scheduling, client communication, invoicing, and budgeting.
- Built a loyal client base through reliable service and strong customer relationships.
- Marketed services via social media, referrals, and local advertising.
Personal Trainer / Head Coach / Regional Fitness Manager
Anytime Fitness
Bismarck
06.2021 - 02.2024
- Delivered personalized training sessions and nutrition guidance.
- Managed operations across three fitness centers, including staffing and client retention.
- Mentored and trained coaching staff; conducted performance reviews.
- Implemented growth strategies including marketing campaigns and community outreach.
Office Assistant III
North Dakota Department of Agriculture
Bismarck
04.2019 - 07.2019
- Reviewed and processed health certificates, permits, and reports for compliance.
- Provided support to veterinarians and assisted with field operations.
- Updated databases and handled confidential state records.
- Drafted correspondence and responded to public inquiries regarding regulations.
Administrative Assistant - Supply Chain
CHI St. Alexius Medical Center
Bismarck
09.2016 - 01.2019
- Provided executive-level support to the Divisional VP/Director of Supply Chain.
- Coordinated travel, schedules, expense reports, and meeting logistics.
- Managed product recalls, vendor invoices, and supply ordering.
- Created and edited reports, presentations, and organizational documents.
Key Holder
Boot Barn
Bismarck
02.2016 - 04.2017
- Delivered excellent customer service and achieved sales goals.
- Assisted in inventory control, merchandising, and store operations.
- Trained staff and ensured compliance with company standards.
Staffing Coordinator
Vibra Hospital of Central Dakotas
Mandan
03.2016 - 07.2016
- Scheduled and coordinated nursing staff shifts based on patient needs.
- Assisted with HR forms, applicant processing, and staff evaluations.
- Performed timecard edits and generated staffing reports.
Petroleum Supply Specialist
Army National Guard
Bismarck
02.2002 - 01.2013
- Monitored gauges, pumps, and tank levels to ensure proper fuel supply.
- Recorded data, maintained reports, and ensured safety compliance.
- Coordinated movement of petroleum products and conducted inspections.
- Awarded multiple medals for outstanding service and emergency support.
Education
B.A. - Human Resource Management
Ashford University
Clinton, IA01.2015
General Studies -
Bismarck State College
Bismarck, ND01.2012
High School Diploma -
Mandan High School
Mandan, ND01.2003
Skills
- Office and administrative management
- Relationship building
- Small business operations
- Supply chain optimization
- Social media management
- Service quality assurance
- HR and staff coordination
- Client relations and customer service
- Training and team leadership
- Recordkeeping and confidential documentation
- Scheduling and operations management
- OSHA compliance
- Client communication
- Customer relationship management
- Document management
- Problem solving
- Effective communication
- Attention to detail
- Time management
Affiliations
- Horseback riding
- Gardening
- Camping
- Family trips
- Remodeling
- Wood working
Accomplishments
· Army Achievement Medal – Texas Army National Guard (2008)
· Army Reserve Component Achievement Medals (2005, 2008)
· Humanity Award – Hurricane Katrina & Rita Relief (2005)
· Emergency Service Ribbon – North Dakota Flooding (2009, 2011)
Timeline
Office Manager & Safety Coordinator
The Painters & Precision Wood Finish
03.2024 - Current
Personal Trainer / Head Coach / Regional Fitness Manager
Anytime Fitness
06.2021 - 02.2024
Owner / House Cleaner
Cleaning Frenzy
08.2019 - Current
Office Assistant III
North Dakota Department of Agriculture
04.2019 - 07.2019
Administrative Assistant - Supply Chain
CHI St. Alexius Medical Center
09.2016 - 01.2019
Staffing Coordinator
Vibra Hospital of Central Dakotas
03.2016 - 07.2016
Key Holder
Boot Barn
02.2016 - 04.2017
Petroleum Supply Specialist
Army National Guard
02.2002 - 01.2013
B.A. - Human Resource Management
Ashford University
General Studies -
Bismarck State College
High School Diploma -
Mandan High School
Achievements Awards
- Army Achievement Medal - Texas Army National Guard (2008)
- Army Reserve Component Achievement Medals (2005, 2008)
- Humanity Award - Hurricane Katrina & Rita Relief (2005)
- Emergency Service Ribbon - North Dakota Flooding (2009, 2011)