Work Availability
Summary
Quote
Skills
Work History
Education
Certification
Overview
Generic

CASSANDRA BELLA

Antioch,CA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Summary

Authorized to work in the US for any employer

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Skills

  • Communication
  • Leadership
  • Teamwork
  • Interpersonal
  • Creativity
  • Critical Thinking
  • Adaptability
  • Organizational
  • Computer Skills
  • Problem Solving
  • Strategy Development
  • Affiliate Management
  • Email Marketing
  • Microsoft Office
  • Google Docs
  • ADP Workforce
  • WMS
  • Slack

Work History

Asst Warehouse Manager

Vici Collection
09.2021 - 02.2023
  • Onboarded, trained and supervised 25-55 persons warehouse department staff.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Implemented mentoring program to promote positive feedback and engagement.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Integrated warehouse operations with existing and new business processes.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed comprehensive staff training program to improve employee performance and morale.

Operations Manager

Uniworld Omniport
01.2019 - 07.2021
  • Maintain all of Operations through combined teams management.
  • Responsible for Production, Logistics and Customer Service Departments
  • Reduced operational risks while organizing data to forecast performance trends.
  • Analyzed and reported on key performance metrics to senior management.
  • Completed monthly profit and loss performance reports.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Responsible for growth and development of each team member in corresponding departments as well as successful cultural teamwork between virtual and physical staff
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Managed department budgets and KPI's
  • Devised processes to boost long-term business success and increase profit levels.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Successfully launched and executed new brands and products.
  • Collaborated with marketing department to launch and manage promotional activities and campaigns.
  • Collaborated with buyers and sales teams to communicate competitor and product information.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversee all Customer Service aspects including customer resolutions, quality assurance and review generation.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Employee Recognition Award

Senior Logistics Coordinator

Valley Fine Foods
05.2016 - 01.2019
  • Responsible for all logistical coordination, documentation, dispatch, and communication of all loads into all regions of USA and Canada.
  • Daily tasks include PO and data processing/assessment, dispatching, rate quoting, budget monitoring, appointment scheduling, inventory monitoring, load tracking, and phone / email correspondence with all departments and warehouses.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize cost.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Studied data to identify trends and patterns in transportation activity.
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
  • Strategized best methods and tactics for efficient storage and handling of materials.
  • Created and managed budgets related to logistics and transportation.
  • Monitored production levels and implemented measures to increase output.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Communication liaison between customers, buyers, carriers, drivers, sales team and all departments under Chief Operating Officer
  • Employee Recognition Award

Office Manager / Dispatcher

Trench Plate Rental
07.2012 - 05.2016
  • Worked directly under Operations Manager to help manage all drivers and account specialist.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Dispatcher for orders processing, trucking, and routing with respects to specific dates/deadlines and availability.
  • Responsible for scheduling and training for safety and security, load routing, document processing, truck assessment and onsite protocols.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders as well as drivers to coordinate timely delivery of goods and materials.
  • Collaborated with upper management to improve customer service processes and support structures company wide.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Oversee account specialist team of all daily processes.
  • Responsible for Maintaining customer accounts as well as communication of material status on weekly basis to all departments and branches.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Addressed potential cancellations and offered catered solutions to retain accounts.
  • Developed company culture program with monthly group activities to ensure positive teamwork mentality.
  • Employee Recognition Award

Senior Logistics Coordinator

Henkel Aerospace
08.2007 - 03.2010
  • Maintained all scheduling and dispatching of international air and ocean shipments based on availability, product assessment, traffic coordination, dollar value and set deadlines.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Responsible for troubleshooting and communication between all departments to ensure completion of company logistic goals.
  • Developed strategies to optimize utilization of available department resources.
  • Collaborated with manufacturing and supply chain management. Logistics representative for Supply Chain Team.
  • Employee Recognition Award

Education

Diablo Valley College
Concord, CA

Certification

Logistics (10+ years)

Management (10+ years)

Customer Service (10+ years)

Account Management (10+ years)

Microsoft Office (10+ years)

Data Entry (10+ years)

Supply Chain (5 years)

Dispatch (4 years)

Sales / Retail Sales (5 years)

Marketing (3 years)

Merchandising (3 year)

Content Creation (1 year)

Overview

16
16
years of professional experience
CASSANDRA BELLA