Innovative and results-driven healthcare leader with extensive experience in optimizing clinical operations, managing significant healthcare budgets, and driving organizational change through strategic initiatives. Skilled in financial management, including budget allocation for staff, equipment, and patient services, ensuring efficient use of resources. Expertise in managing complex cases, leveraging data-driven insights, and leading cross-functional teams to improve patient outcomes and operational efficiency. Proven success in stakeholder engagement, regulatory compliance, and aligning care delivery models with organizational goals. Adept at implementing performance improvement strategies and leveraging technology to achieve sustainable growth and high patient satisfaction.
Hi, I’m
Cassandra Cadet, LMSW
Washington,DC
Work History
GHR HealthcareWashington, District Of Columbia
Clinical Case Manager - Contractor
05.2023 - Current
Job overview
- Clinical contract case manager at MedStar Washington Hospital Center (Washington, DC), actively leading patient care coordination and streamlined discharge planning, improving communication between providers, patients, and families for better outcomes.
- Implemented best practices that enhanced operational efficiency by 15%, managing high-volume caseloads and mentoring junior staff in evidence-based care delivery.
- Championed DE&I initiatives, fostering an inclusive healthcare environment aligned with organizational values on health equity.
- Utilized data analytics to design targeted intervention strategies, optimizing resource allocation and reducing delays in patient throughput.
Aya HealthcareSan Diego, CA
Clinical Case Manager - Contractor
07.2021 - 05.2023
Job overview
- Directed comprehensive care across multiple clinical units (Telemetry, Labor & Delivery, NICU, Med Surg, ED) as a contract case manager at Brookdale Hospital (Brooklyn, NY), Highland Hospital (Oakland, CA), Swedish Edmonds Medical Center (Edmonds, WA), and Saint Alphonsus Hospital (Boise, ID).
- Led crisis intervention efforts, reducing patient readmission rates by 10% through the application of evidence-based discharge planning protocols.
- Spearheaded onboarding and development initiatives, improving team competency and readiness for complex cases, leading to a 20% increase in operational efficiency.
- Built strategic partnerships with external healthcare providers, enhancing care coordination and ensuring seamless transitions for post-hospital care.
SUNY Upstate Medical CenterSyracuse, NY
Consult Liason Therapist
05.2020 - 06.2021
Job overview
- Provided specialized clinical therapy services to pediatric patients, conducting comprehensive assessments and ensuring integrated care across psychiatric and medical departments.
- Developed psychoeducational programs for families, improving their understanding of mental health conditions and treatment plans.
Guthrie Cortland Medical CenterCortland, NY
Psychiatric Social Worker
12.2019 - 02.2021
Job overview
- Played a pivotal role in crisis intervention, providing immediate support for high-risk patients and collaborating with mental health services to ensure continuity of care.
- Enhanced patient flow and care coordination within the Emergency Department, reducing screening times and improving patient experience.
Lemoyne College Wellness CenterSyracuse, New York
Graduate Intern Counselor
08.2019 - 04.2020
Job overview
- Applied solution-focused brief therapy to support students, providing mental health referrals and crisis counseling when necessary.
DaVita Dialysis Center - Northwell HealthEast Islip, NY
Medical Social Work Intern
08.2018 - 06.2019
Job overview
- Conducted needs assessments for dialysis patients, providing counseling and support to manage ongoing stressors related to chronic illness.
Independent Support ServicesHauppauge, NY
Self-Direction Coordinator
08.2017 - 06.2019
Job overview
- Managed care coordination for individuals with disabilities under OPWDD and Medicaid waiver programs, optimizing individualized care plans and services.
- Administered budgets exceeding $100,000, ensuring the safe and effective allocation of funds for staff, equipment, and family reimbursements within the waiver programs.
- Led Individualized Service Plan (ISP) meetings, providing oversight and guidance to ensure compliance with financial guidelines, promoting responsible spending, and enhancing service delivery outcomes.
Education
Case Western Reserve UniversityCleveland, OH
Master of Business Administration from Healthcare Management
05.2025
University Overview
Syracuse UniversitySyracuse, NY
Master of Social Work from Advanced Clinical Practice
05.2020
University Overview
State of New York At OswegoOswego, NY
Bachelor of Science from Public Justice And Sociology
05.2014
University Overview
Skills
- Healthcare Operations & Strategy
- Data-Driven Performance Improvement
- Cross-Functional Leadership
- Care Coordination & Process Innovation
- Analytics
- Stakeholder Engagement
- Technology Integration & Digital Health Solutions
- Regulatory Compliance (Medicaid/Medicare Expertise)
- Crisis Intervention & Risk Mitigation
- Staff Training, Development & Mentorship
Timeline
Clinical Case Manager - Contractor
GHR Healthcare
05.2023 - Current
Clinical Case Manager - Contractor
Aya Healthcare
07.2021 - 05.2023
Consult Liason Therapist
SUNY Upstate Medical Center
05.2020 - 06.2021
Psychiatric Social Worker
Guthrie Cortland Medical Center
12.2019 - 02.2021
Graduate Intern Counselor
Lemoyne College Wellness Center
08.2019 - 04.2020
Medical Social Work Intern
DaVita Dialysis Center - Northwell Health
08.2018 - 06.2019
Self-Direction Coordinator
Independent Support Services
08.2017 - 06.2019
Case Western Reserve University
Master of Business Administration from Healthcare Management
Syracuse University
Master of Social Work from Advanced Clinical Practice
State of New York At Oswego
Bachelor of Science from Public Justice And Sociology
Summary
Summary
Overview
7
years of professional experience
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