Cassandra Johnson
The Bronx,NY
Summary
Professional with proven experience of supporting high-level executives in fast-paced environments.
Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with proficiency in communication, optimizing office operations, and multitasking.
Overview
21
21
years of professional experience
Work History
Executive Administrative Assistant
D'Andre' Lewis Tax Services
01.2024 - 11.2024
- Maintained confidentiality when handling sensitive information, protecting company interests, and clients privacy.
- Managed approximately 35 incoming and outgoing communications per day from clients.
- Prioritized incoming communications for urgency or importance; accordingly for executive review or action
- Managed the Calendar and Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Processed payments and set up payment plans for clients.
- Maintained financial records for accurate reporting and analysis.
- Handled administrative tasks such as processing invoices, filing paperwork, efficiently; prepared meeting agenda and materials, allowing the accountant to focus on high-priority responsibilities without distraction.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Sales Associate (Part-Time)
Pottery Barn
12.2003 - 01.2024
- Achieved over 30+ sales per shift on average, consistently exceeding performance targets and contributing to store revenue growth
- Assisted 40+ customers per shift, providing knowledgeable product recommendations and ensuring a high level of customer satisfaction
- Processed online sales transactions and followed up with customers to ensure successful order completion and delivery
- Supported inventory management by maintaining accurate SKU tracking and assisting with restocking processes
Executive Assistant
GCI Health
01.2005 - 10.2023
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Prepared and processed accurate expense reports and tracked invoices, ensuring timely submission and approval in line with company policies
- Coordinated large group meetings and events, managing vendor relationships, reserving meeting spaces, and overseeing catering and transportation logistics
- Acted as the primary liaison between senior executives and internal/external stakeholders, managing approximately 30 incoming calls and emails daily, greeting clients, and forwarding key correspondence
- Maintained and organized filing systems, processed department shipping/receiving, and supported office supply procurement
- Supported payroll coordination and tracked time-off requests for the executive team, ensuring accurate records
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
Bachelor's Degree - Liberal Arts
City College, City University of New York
New York, NY01.2002
Skills
- Microsoft Office Suite
- Communication
- Schedule & calendar planning
- Information confidentiality
- Meeting planning
- Client Relations
- Vendor Management
- Organizational Skills
- Travel Planning
- Expense Report Management
- Financial Record Keeping
- Email management
Timeline
Executive Administrative Assistant
D'Andre' Lewis Tax Services
01.2024 - 11.2024
Executive Assistant
GCI Health
01.2005 - 10.2023
Sales Associate (Part-Time)
Pottery Barn
12.2003 - 01.2024
Bachelor's Degree - Liberal Arts
City College, City University of New York
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