Cassandra L. Robinson
Portland,OR
Summary
Dynamic leader in population health, leveraging analytical thinking and relational leadership to drive impactful outcomes. At Blue Cross and Blue Shield of Minnesota, led initiatives that significantly improved health equity, showcasing adaptability and a knack for turning complex data into actionable insights. Expert in program development and process improvement, with a history of fostering meaningful partnerships and achieving accreditation milestones.
Overview
16
16
years of professional experience
Work History
Program Evaluation Lead
Blue Cross and Blue Shield of Minnesota
Eagan, MN
12.2024 - Current
- Leader and subject matter expert in program evaluation and population health.
- Mentor colleagues, lead strategic initiatives, and provide innovative, leadership to continuously improve population health outcomes and optimize program performance.
- Lead cross-functional teams to conceptualize and execute program evaluations aimed at improving population health, offering actionable insights that influence key operational, cost, and quality decisions. Balance technical expertise with effective communication to translate complex analytical outcomes into clear, impactful recommendations for both internal and external stakeholders.
- Successfully led the analytical arm of the enterprise-wide initiative for Health Equity Accreditation and Health Equity Accreditation Plus (HEA+) from the NCQA. Through this effort, Blue Cross Blue Shield of Minnesota became the first health plan in Minnesota to achieve HEA+ accreditation.
Healthcare Analyst Principal
Blue Cross and Blue Shield of Minnesota
Eagan, MN
01.2023 - 12.2024
- Conducted comprehensive evaluations for population health initiatives.
- Provided support during the development phase of new initiatives by offering feedback on design elements.
- Identified areas for improvement in existing programs based on evaluation results.
- Attended industry conferences to stay abreast of current trends impacting valuations.
- Created reports on health care costs, utilization patterns, and quality metrics.
Healthcare Analyst
CareOregon, Inc
Portland, OR
10.2019 - 01.2023
- Advocated for improvement, growth, and change when the opportunity arose, even when it went against the status quo.
- Drove improvement and change throughout the organization through weekly participation and leadership in several workgroups (health data equity, data literacy, analytic skills, and REALD/SOGI).
- Developed, designed, and built large, complex data sets using SAS and SSMS, combining several disparate sources, including administrative claims, to generate data-driven insights that guide population health strategies.
- Communicated results and recommendations from analyses clearly to business leaders, using plain language and data visualization tools, while building data literacy throughout the organization.
- Developed a monitoring program for population health outcomes, metrics, and program KPIs by designing and building intuitive, interactive dashboards in Tableau.
- Applied equity principles to all analytical work and dashboard development, ensuring that potential disparities are identified.
Quality Improvement Analyst
CareOregon, Inc
Portland, OR
02.2018 - 10.2019
- Designed, conducted, and managed regional program evaluations to evaluate and monitor the performance of several clinical and community interventions
- Performed statistical analysis, when appropriate, to determine the impact of programs on utilization of services
- Developed a risk-adjustment strategy for quality pool payout, proposed recommended strategies, and performed weighted linear regression to risk-adjust clinics performance
- Worked cooperatively with technical team managers to ensure that data collection strategies, evaluations and program interventions aligned with department strategies and organizational goals
- Designed and developed several Tableau dashboards to monitor interventions, report on evaluation outcomes, and visually communicate actionable data to assist with decision-making
Population Health Program Manager
FamilyCare Health
Portland, OR
09.2017 - 02.2018
- Successfully managed Diabetes Prevention Program CDC demonstration grant project to reach enrollment goals among Medicaid members
- Developed and maintained sustainable partnerships with community-based organizations, health authorities, and coordinated care organizations to implement programs and strategies
- Designed evidence-based Performance Improvement Project (PIP Medicaid) and Chronic Care Improvement Project (CCIP Medicare) that aligned with organization strategy
Research Consultant/Co-Investigator
Oregon Health & Sciences University
Portland, OR
04.2016 - 01.2018
- Provided qualitative research training, research design guidance, coding, and analysis for an early career emergency medicine physician researcher
- Prepared abstract of interim results which was accepted for oral presentation at national conference
- Co-authored two publications for peer-review, one published in Annals of Emergency Medicine
Research Associate III
Providence Center for Outcomes Research and Education
Portland, OR
09.2014 - 06.2017
- Successfully managed a team of research assistants and data analysts to complete a mixed methods behavioral health integration evaluation
- Conducted and interpreted behavioral health claims analysis as part of evaluation
- Directed, interpreted, and authored analysis of community needs assessment for Providence Southern Oregon Service Area and led the design and analysis of community listening sessions (focus groups) as part of a four-county community health needs assessment
- Performed statistical analysis on large- and small-scale survey and healthcare claims data using SPSS and Stata
Research Consultant/Co-Investigator
Michael Gurevich, M
Portland, OR
01.2013 - 01.2015
- Consulted with board certified psychiatrist on clinical research design, inclusion/exclusion criteria, forms of study bias, and ethics/participant protection in research
- Reviewed patient chart data, extracted relevant information, and performed descriptive analysis using SPSS
- Authored two manuscripts accepted for peer review publication in international journals
Adjunct Faculty
National University of Natural Medicine
Portland, OR
07.2013 - 12.2014
- Developed curriculum and led a graduate-level nutrition course with 14 students
Pediatric Nurse
Maxim Healthcare Services
Portland, OR
01.2009 - 01.2013
Education
Ph.D. - Community Health (abd)
OHSU-PSU School of Public Health
Portland, ORMaster of Science - Public Health and Clinical Research
National University of Natural Medicine
Portland, ORNursing Certificate - Nursing
University of Montana
Missoula, MontanaBachelor of Science - Business Administration/Management
University of Wisconsin
WisconsinSkills
- Program development
- Adaptability and flexibility
- Problem-solving abilities
- Evaluation planning
- Relational leadership
- Process improvement
- Decision-making
- Analytical thinking
Accomplishments
- Health Equity Mentorship Training at Blue Cross Blue Shield of Minnesota
- Relational Leadership Training at Oregon Health and Sciences University
- Aspiring Leaders Program at Care Oregon
Affiliations
- Pickleball - player rating 3.75
- Mountain biking
- Hiking and backpacking
- Paddleboarding
- Reading
- Photography
- Travel
Timeline
Program Evaluation Lead
Blue Cross and Blue Shield of Minnesota
12.2024 - Current
Healthcare Analyst Principal
Blue Cross and Blue Shield of Minnesota
01.2023 - 12.2024
Healthcare Analyst
CareOregon, Inc
10.2019 - 01.2023
Quality Improvement Analyst
CareOregon, Inc
02.2018 - 10.2019
Population Health Program Manager
FamilyCare Health
09.2017 - 02.2018
Research Consultant/Co-Investigator
Oregon Health & Sciences University
04.2016 - 01.2018
Research Associate III
Providence Center for Outcomes Research and Education
09.2014 - 06.2017
Adjunct Faculty
National University of Natural Medicine
07.2013 - 12.2014
Research Consultant/Co-Investigator
Michael Gurevich, M
01.2013 - 01.2015
Pediatric Nurse
Maxim Healthcare Services
01.2009 - 01.2013
Ph.D. - Community Health (abd)
OHSU-PSU School of Public Health
Master of Science - Public Health and Clinical Research
National University of Natural Medicine
Nursing Certificate - Nursing
University of Montana
Bachelor of Science - Business Administration/Management
University of Wisconsin
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