Cassandra McCarthy
Evolving Landscapes
Oviedo,FL
1
Certification
11
years of professional experience
Detail-oriented Project Coordinator with expertise in client relations, sales, and residential property operations. Manages data within CRM platforms and coordinates processes with external vendors. Communicates effectively to organize shifting priorities, determine customer needs, and consistently deliver results that ensure repeat business.
Work History
Project Coordinator & Operations Manager
5 Years- Managed project estimating, service dispatch, and customer account management to ensure timely project execution
- Assisted residents to stay compliant with individual HOA requirements by adjusting landscapes, irrigation systems, and property aesthetics.
- Sustained accurate service records and coordinated invoicing and compliance processes.
- Managed project schedules by aligning crews, vendors, and deadlines, supporting uninterrupted workflow continuity.
- Utilized QuickBooks, Microsoft Office, and internal CRM to track operations and ensure efficiency
Independent Contractor
3 Years- Managed portfolio upkeep by delivering customized aesthetic maintenance and curb appeal enhancement for private residential estates.
- Completed accurate job estimating, successful client contract negotiations, timely financial invoicing, and compliance with neighborhood standards.
- Coordinated maintenance requests, vendor scheduling, and inspections to maintain asset condition.
Retail Sales Associate
3 Years 1 Month- Guided customers in selecting plant care products, ensuring informed purchase decisions.
- Managed inventory restocking, POS operations, and merchandise display setup.
- Responded to inquiries via phone, email, and in-person interactions, providing professional service support.
- Set and achieved company defined sales goals.
Education
Associate of Arts - Business Administration And Management
High School Diploma
Skills
Project Coordination & Operations Management
Workflow optimization
Service Dispatch & Scheduling
Job Estimating & Invoicing (QuickBooks
Busybusy CRM)
Google Workspace & Microsoft Office Suite
Sales Support & Client Communication
Training development
Customer Service & Conflict Resolution
Certification
- Florida Certified Horticulture Professional – Active
- Florida Nursery, Growers, and Landscape Association (FNGLA)
Timeline
Project Coordinator & Operations Manager
Evolving Landscapes
11.2021 - CurrentRead More
Independent Contractor
Landscape Property Maintenance Services
11.2018 - 11.2021Read More
Retail Sales Associate
Lukas Nursery
10.2015 - 11.2018Read More
Seminole State College of Florida
Associate of Arts from Business Administration And Management
Read More
Oviedo High School
High School Diploma
Read More